Panera Bread

13740 Old St Augustine Rd, Jacksonville
(904) 262-1732

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Recent Reviews

I felt icky eating in here. This crew needs some serious deep cleaning days. I always thought there were “daily detail” jobs (or there were when I worked for Panera!) but the ledges are super dusty, as are the lamp shades, the booths need a serious wipe down, and the carpets under the tables need to be scrubbed or replaced (or at least vacuumed/swept better.) The tables that looked clean all had crumbs and sticky stuff on them (hard to see with the wood grain pattern.) Love...
This location of Panera is great, and the staff is very nice! Writing a review because I am pretty upset with the food I received. I ordered a green goddess Cobb Salad and when I went to pick up the staff was very helpful. I got back to work and opened my salad...they forgot every single piece of protein (chicken, eggs, bacon) and i was STARVING at this point and couldn't leave work to have a new one made. So essentially I had to force myself to eat just lettuce onions and...
I've probably gone to this location 10 times in the past 2 year. The food is usually pretty good and fresh. However, every time I've gone through the drive thru I've ordered a full bacon turkey bravo and ask for an extra side of signature sauce. When asking for the extra sauce they always act like I have 3 heads, or as if they don't know how to put it in the computer and if I don't ask them for it again at the window, I NEVER get the extra sauce I asked...

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