Pretzels in Jacksonville, FL

“The customer service here has always been nice. I have never had a problem at this location until today.I received a pretzel that was so hard, It was not edible. I tried to call up to the store to let them know to see if they would replace it but no one answered the phone.I will always check my pretzel now, before leaving this location.Thankfully!!!!! the really nice lady at the regency location named Sue gave me a fresh pretzel.thank you Mrs. Sue.“

“Nice location on the ground floor of the Avenues Mall that has been there since it opened but my first visit. The line was long but the 4 employees worked well as a team which is nice to see. I ordered the Pretzel with no salt for $3.89 and Honey Mustard Sauce which was nice and fresh. If you're in the Mall suggest you try any and all sections they offer.“