Best fried chicken I've had in 42 years with my chicken waffles. And best Mojito
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Loaded Waffle Fry 14
jane brown
I met friends at Shor for lunch. I am being generous with the two-star review. There were only four tables occupied, yet it took 10 minutes just to get water. One reason for the sluggish service was that one employee read his phone the entire time we were there. He never even looked up. With mediocre food and almost no service, it was an easy decision to be one-and-done with Shor.
Atmosphere: 2
Food: 2
Service: 1
Dominique M.
Staying at the Hyatt while attending a convention. I decided to have dinner here Friday night before getting my evening started. For an appetizer I decided on a cup of the soup of the day (potato & beef). It was seasoned very well, I loved the thick cuts of potato. For my entree I chose the Cajun salmon. This dish comes with asparagus and mashed potatoes. The asparagus was as expected. The mashed potatoes were lukewarm. The salmon was good. There was very little seasoning, let alone spice to the dish so I'm not sure what aspect made it 'Cajun' but the creamy butter sauce it was lathered in was tasty and made the dish go from bland to bearable. Customer service was lacking. It was a busy night but our waiter was as inattentive as possible. So much so that after we'd finished our meal, had our tables cleared and had been sitting what felt like FOREVER for the check, he finally returns and asks "your food hasn't come yet?" Completely oblivious! This same waiter had two other tables complain about his service just within the span of time we were dining. Safe to say, I won't be back here for the remainder of our stay.
Ryan P.
After an unusually long drive due to weather issues, we were famished by the time we checked in (around 6:30 pm). Having done some research ahead of time, I suggested we give Shor a try, especially since there was a huge convention and the hotel lobby bar, Tavern, was packed. We were seated right away, and service was quick and friendly - otherwise, Shor would be getting the dreaded 1-star review. We each ordered a glass of wine. Here is where the puzzlement started. Pours were either a (measly) 5 ounces (why? you get 4 6-ounce pours from a bottle of wine??) or 7 ounces. Apps: the burrata sounded promising! Balsamic glaze? Prosciutto? Oh man, they ruined a decent piece of burrata...on a plate were: a piece of ok burrata that was HEAVILY SALTED - ... a HEAP of RAW generic prosciutto...raw bread (crostini). No tomatoes. One drop of balsamic vinegar - not a glaze. Nothing to meld flavors (had there been any). The fried green tomatoes were just ok - sliced too thinly so it was 75% breading to 25% tomato; we nixed the pimiento cheese (can't stand it & way too heavy for the dish) and opted for avocado ranch. Our server was pushing entrees on us - none really appealed to us and they were all $35+ We happened to see another table order fish tacos...which were advertised in the elevator as being served at the Tavern bar (adjacent to Shor). We inquired...and our server said yes, we could order them. As well as other bar food/small plates. I didn't like the fact that he hadn't shared that with us on his own... We did order the fish tacos. The tortillas were cold and bland. Fish was not seasoned well nor was it crispy. Just blah. Do yourselves a favor and walk 30 feet further - and pay just a tad more for Happy Hour specials at Morton's. A whole different universe.
JanC
We appeared to be the only diners but the service was very slow. The food was not up to the standard I would expect for the price we paid. We ordered a steak done medium rare but had to send it back because it was very rare. Even after it came back the second time it was still quite bloody. Plus in the second plate the fingerling potatoes were undercooked. We were not given any discount for the disappointing food. The waiter brought us desserts instead, even though we would not have ordered a dessert. We were charged $50 for a bottle of wine that we often buy at home for $13. I would not return, nor would I recommend this restaurant.
Whenever we head to downtown Jacksonville for a musical concert, or event, this is our go to restaurant. It's located in the lobby of the Hyatt. Plenty of convenient free street parking, ( and also a parking garage for a fee) just across the street. It's located on the St Johns Riverfront and a couple blocks away is the Florida Theater. The food here is always good. And there is always a variation with the menu, depending on your taste. Highly recommend!
J H.
For a hotel lobby eatery, this one is nice. I haven't had any food I didn't enjoy, on a couple of visits now. The staff is friendly, too.
Rick F.
. OK, but not anywhere level expected of a Hyatt. Burger so-so, kinda like McD's. Fries better. Great Waiter Guy made up for some of it. There are some better restaurants some 3 blocks behind the hotel. Rick .
Sarah S.
I don't typically leave reviews but I felt it was warranted this time after the service received at the bar portion of shor. We went after a football game and ordered drinks at the bar. When seating became available at a table we moved. The bartender came over a short time after to tell us she couldn't find us (for our appetizer) and that we had to close out with her before going to a table service. We apologized and she said she'd be back to close us out. 30 minutes later and she hadn't come back so we asked a waiter about placing an order for food and he informed us that because we had a tab open, we had to keep ordering from the bar. We informed him she was supposed to close us out and he said she would be right over to do so. She still didn't come so we went to the bar to close out to hopefully be able to finally place a dinner order and she proceeded to talk about the next time we come. I understand they were probably busier than normal because of the game, but we spend 1.5 hours there just trying to eat/close out is a bit unacceptable.
Burger was small and underwhelming. It's about the size of a large slider and the meat was charred to the consistency of a burnt frisbee. Brussels sprouts were mushy and mysterious. Not good.
Atmosphere: 3
Food: 2
Service: 2
BETH JUDY
Wow! Great place Awesome servers! Neka makes the best Tequila Sanga-rita ever!
Atmosphere: 5
Food: 5
Service: 5
Thysis R.
Decided to dine here and take advantage of their happy hour specials. There are certain appetizers and drinks you can choose from. I decided on the roasted Brussel sprouts and the warm soft pretzel with beer cheese. For my drink I ordered a regular old fashioned. Service was good granted they were super busy due to the several conventions being held at the hotel. Food came out fairly quick but what I found odd was that I had to wait for the cheese portion of the pretzel appetizer. I personally wouldn't order this dish again. The pretzels turn pretty hard once they begin to cool down. The cheese was lukewarm at best. The star were the Brussel sprouts. They are roasted and served with grated Parmesan, fried pork belly and a some sort of a mustard sauce. They were good! The old fashioned was delish! A bit on the sweeter side and very strong! I couldn't finish it because I knew I had another event to attend and didn't want to be passed out! Lol! If you're looking for a quick small bite to eat in a comfortable setting then you should try them out.
Charles Tolly
Great happy hour with awesome food and drinks. Will def be
Best fried chicken I've had in 42 years with my chicken waffles. And best Mojito
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Loaded Waffle Fry 14
I met friends at Shor for lunch. I am being generous with the two-star review. There were only four tables occupied, yet it took 10 minutes just to get water. One reason for the sluggish service was that one employee read his phone the entire time we were there. He never even looked up. With mediocre food and almost no service, it was an easy decision to be one-and-done with Shor.
Atmosphere: 2
Food: 2
Service: 1
Staying at the Hyatt while attending a convention. I decided to have dinner here Friday night before getting my evening started. For an appetizer I decided on a cup of the soup of the day (potato & beef). It was seasoned very well, I loved the thick cuts of potato. For my entree I chose the Cajun salmon. This dish comes with asparagus and mashed potatoes. The asparagus was as expected. The mashed potatoes were lukewarm. The salmon was good. There was very little seasoning, let alone spice to the dish so I'm not sure what aspect made it 'Cajun' but the creamy butter sauce it was lathered in was tasty and made the dish go from bland to bearable. Customer service was lacking. It was a busy night but our waiter was as inattentive as possible. So much so that after we'd finished our meal, had our tables cleared and had been sitting what felt like FOREVER for the check, he finally returns and asks "your food hasn't come yet?" Completely oblivious! This same waiter had two other tables complain about his service just within the span of time we were dining. Safe to say, I won't be back here for the remainder of our stay.
After an unusually long drive due to weather issues, we were famished by the time we checked in (around 6:30 pm). Having done some research ahead of time, I suggested we give Shor a try, especially since there was a huge convention and the hotel lobby bar, Tavern, was packed. We were seated right away, and service was quick and friendly - otherwise, Shor would be getting the dreaded 1-star review. We each ordered a glass of wine. Here is where the puzzlement started. Pours were either a (measly) 5 ounces (why? you get 4 6-ounce pours from a bottle of wine??) or 7 ounces. Apps: the burrata sounded promising! Balsamic glaze? Prosciutto? Oh man, they ruined a decent piece of burrata...on a plate were: a piece of ok burrata that was HEAVILY SALTED - ... a HEAP of RAW generic prosciutto...raw bread (crostini). No tomatoes. One drop of balsamic vinegar - not a glaze. Nothing to meld flavors (had there been any). The fried green tomatoes were just ok - sliced too thinly so it was 75% breading to 25% tomato; we nixed the pimiento cheese (can't stand it & way too heavy for the dish) and opted for avocado ranch. Our server was pushing entrees on us - none really appealed to us and they were all $35+ We happened to see another table order fish tacos...which were advertised in the elevator as being served at the Tavern bar (adjacent to Shor). We inquired...and our server said yes, we could order them. As well as other bar food/small plates. I didn't like the fact that he hadn't shared that with us on his own... We did order the fish tacos. The tortillas were cold and bland. Fish was not seasoned well nor was it crispy. Just blah. Do yourselves a favor and walk 30 feet further - and pay just a tad more for Happy Hour specials at Morton's. A whole different universe.
We appeared to be the only diners but the service was very slow. The food was not up to the standard I would expect for the price we paid. We ordered a steak done medium rare but had to send it back because it was very rare. Even after it came back the second time it was still quite bloody. Plus in the second plate the fingerling potatoes were undercooked. We were not given any discount for the disappointing food. The waiter brought us desserts instead, even though we would not have ordered a dessert. We were charged $50 for a bottle of wine that we often buy at home for $13. I would not return, nor would I recommend this restaurant.
Whenever we head to downtown Jacksonville for a musical concert, or event, this is our go to restaurant. It's located in the lobby of the Hyatt. Plenty of convenient free street parking, ( and also a parking garage for a fee) just across the street. It's located on the St Johns Riverfront and a couple blocks away is the Florida Theater. The food here is always good. And there is always a variation with the menu, depending on your taste. Highly recommend!
For a hotel lobby eatery, this one is nice. I haven't had any food I didn't enjoy, on a couple of visits now. The staff is friendly, too.
. OK, but not anywhere level expected of a Hyatt. Burger so-so, kinda like McD's. Fries better. Great Waiter Guy made up for some of it. There are some better restaurants some 3 blocks behind the hotel. Rick .
I don't typically leave reviews but I felt it was warranted this time after the service received at the bar portion of shor. We went after a football game and ordered drinks at the bar. When seating became available at a table we moved. The bartender came over a short time after to tell us she couldn't find us (for our appetizer) and that we had to close out with her before going to a table service. We apologized and she said she'd be back to close us out. 30 minutes later and she hadn't come back so we asked a waiter about placing an order for food and he informed us that because we had a tab open, we had to keep ordering from the bar. We informed him she was supposed to close us out and he said she would be right over to do so. She still didn't come so we went to the bar to close out to hopefully be able to finally place a dinner order and she proceeded to talk about the next time we come. I understand they were probably busier than normal because of the game, but we spend 1.5 hours there just trying to eat/close out is a bit unacceptable.
On out dated system
Restaurantji Recommends
Excellent
Atmosphere: 5
Food: 5
Service: 5
Burger was small and underwhelming. It's about the size of a large slider and the meat was charred to the consistency of a burnt frisbee. Brussels sprouts were mushy and mysterious. Not good.
Atmosphere: 3
Food: 2
Service: 2
Wow! Great place Awesome servers! Neka makes the best Tequila Sanga-rita ever!
Atmosphere: 5
Food: 5
Service: 5
Decided to dine here and take advantage of their happy hour specials. There are certain appetizers and drinks you can choose from. I decided on the roasted Brussel sprouts and the warm soft pretzel with beer cheese. For my drink I ordered a regular old fashioned. Service was good granted they were super busy due to the several conventions being held at the hotel. Food came out fairly quick but what I found odd was that I had to wait for the cheese portion of the pretzel appetizer. I personally wouldn't order this dish again. The pretzels turn pretty hard once they begin to cool down. The cheese was lukewarm at best. The star were the Brussel sprouts. They are roasted and served with grated Parmesan, fried pork belly and a some sort of a mustard sauce. They were good! The old fashioned was delish! A bit on the sweeter side and very strong! I couldn't finish it because I knew I had another event to attend and didn't want to be passed out! Lol! If you're looking for a quick small bite to eat in a comfortable setting then you should try them out.
Great happy hour with awesome food and drinks. Will def be
Atmosphere: 5
Food: 5
Service: 5