As always, the staff were extremely friendly. Today the ladies were helpful with my nut allergy. Way to go ladies! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry
Michelle P
Cashier was nice but my drink was a mango banana ginger smoothie and it just tasted super fake sweet like straight Stevia or something ? I didn't taste fruit or ginger at all. Will have to ask them to hold the Stevia next time lol
Clues B.
Really nice experience :) The store has definitely improved over the last year! The employee was very kind and patient, and gave me time to look at the menu without it being awkward (lol). They were also able to suggest an interesting smoothie that I actually ended up really liking! I could tell they were working alone (teenager too), so given that, they were handling the drive-through orders + my order really well! Smoothie was yum, but i wont get dates next time since they dont seem to blend too well in any smoothie. Will come back soon :D
Yumi G.
I ordered keto champ espresso and taste the banana. I can tell they didn't cleaned the blender and used it from last customer That's crazy
Melissa Lloyd
Two nice young ladies were working and one took my order. They worked together as a team and made the experience very pleasant. ?
Camden G.
This is the worst smoothie king i have ever been too, I waited 30 minutes for a smoothie the service was horrible. got there at 3:50 left at 4:20. This was horrible
linz b.
Very fast and love they have a drive through. Awesome summer specials $5 20 oz right now
michael white
Put in a mobile order to save some time, when I got there the smoothie was not and the employees had no idea what I was talking about , I gave them the address and showed them the receipt on the app and they tried to tell me I was at the wrong location, then I showed them on there app where it navigated me to the very location we were standing in... they fixed eventually
Kristie Schaltenbrand
Beware of this location. Not all are the same but I went to this one today. I have celiac disease. It’s an autoimmune disease where if I eat gluten it destroys the lining of my small intestines and leads to many different medical issues. I asked if they can make my smoothie in a fresh clean blender and scoop the powder from the container instead of from the counter. The assistant manager came over because the poor kid taking my order didn't know how to handle my request. First thing the assistant manager did was raise his voice and point to a sign on the wall that says he can not guarantee no cross-contamination. He must have said it a million times. Then he told me he couldn't confirm the protein powder was gluten-free even though it said it on the container. He said he "wasn't trained in gluten allergies". At that point I had paid and asked for a refund because I could tell he didn't want to deal with a customer who has celiac disease and who requires something out of the norm. The poor guy who tried to issue me a refund was new and didn't know how to do it so I had to wait 15 minutes for him to call the manager on the phone. It was a horrible experience. This is why I typically don't eat out sadly. More training needs to be done for people with dietary restrictions. It's already difficult walking into a place to make a particular request but when faced with someone who had no empathy or could care less makes it very upsetting. The manager asked for my name and number to follow up but have yet to hear from her.
Kevin Seelig
Super super slow. Took 30+ mins to get my order. By far the worst experience ive ever had at smoothie king.
Just had the worst experience at this Smoothie King. After placing my order, I spent 20 + minutes in the drive-through line, waiting just for them to attempt to give me the wrong order. The employees told me they had not even made my drink yet. Very poor operations.
Julie S.
Beware of this location. Not all are the same but I went to this one today. I asked if they can make my smoothie in a fresh clean blender and scoop the powder from the container instead of from the counter. The assistant manager came over because the poor kid taking my order didn't know how to handle my request. First thing the assistant manager did was raise his voice and point to a sign on the wall that says he can not guarantee no cross-contamination. He must have said it a million times. Then he told me he couldn't confirm the protein powder was gluten-free even though it said it on the container. He said he "wasn't trained in gluten allergies". At that point I had paid and asked for a refund because I could tell he didn't want to deal with a customer who has celiac disease and who requires something out of the norm. The poor guy who tried to issue me a refund was new and didn't know how to do it so I had to wait 15 minutes for him to call the manager on the phone. It was a horrible experience. This is why I typically don't eat out sadly. More training needs to be done for people with dietary restrictions. It's already difficult walking into a place to make a particular request but when faced with someone who had no empathy or could care less makes it very upsetting. The manager asked for my name and number to follow up but have yet to hear from her.
Ryan Fagan
Rude I’ll travel to a different location completely out of the way vs dealing with this experience. Usually come every morning after the gym. That will cha change now
Kile Wilkins
The employee Tiffany at the drive thru window is horrible… I’ll never come to this location again. Please open the Jax Beach location asap. This employee needs customer service e training asap!
Isabella Clary
They will mess up your smoothie in the drive thru and then give themselves a 20% tip without even asking you if you wanted to tip. Went to the location in the town center and it was cheaper for the same order.
As always, the staff were extremely friendly. Today the ladies were helpful with my nut allergy. Way to go ladies! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pure Recharge Mango Strawberry
Cashier was nice but my drink was a mango banana ginger smoothie and it just tasted super fake sweet like straight Stevia or something ? I didn't taste fruit or ginger at all. Will have to ask them to hold the Stevia next time lol
Really nice experience :) The store has definitely improved over the last year! The employee was very kind and patient, and gave me time to look at the menu without it being awkward (lol). They were also able to suggest an interesting smoothie that I actually ended up really liking! I could tell they were working alone (teenager too), so given that, they were handling the drive-through orders + my order really well! Smoothie was yum, but i wont get dates next time since they dont seem to blend too well in any smoothie. Will come back soon :D
I ordered keto champ espresso and taste the banana. I can tell they didn't cleaned the blender and used it from last customer That's crazy
Two nice young ladies were working and one took my order. They worked together as a team and made the experience very pleasant. ?
This is the worst smoothie king i have ever been too, I waited 30 minutes for a smoothie the service was horrible. got there at 3:50 left at 4:20. This was horrible
Very fast and love they have a drive through. Awesome summer specials $5 20 oz right now
Put in a mobile order to save some time, when I got there the smoothie was not and the employees had no idea what I was talking about , I gave them the address and showed them the receipt on the app and they tried to tell me I was at the wrong location, then I showed them on there app where it navigated me to the very location we were standing in... they fixed eventually
Beware of this location. Not all are the same but I went to this one today. I have celiac disease. It’s an autoimmune disease where if I eat gluten it destroys the lining of my small intestines and leads to many different medical issues. I asked if they can make my smoothie in a fresh clean blender and scoop the powder from the container instead of from the counter. The assistant manager came over because the poor kid taking my order didn't know how to handle my request. First thing the assistant manager did was raise his voice and point to a sign on the wall that says he can not guarantee no cross-contamination. He must have said it a million times. Then he told me he couldn't confirm the protein powder was gluten-free even though it said it on the container. He said he "wasn't trained in gluten allergies". At that point I had paid and asked for a refund because I could tell he didn't want to deal with a customer who has celiac disease and who requires something out of the norm. The poor guy who tried to issue me a refund was new and didn't know how to do it so I had to wait 15 minutes for him to call the manager on the phone. It was a horrible experience. This is why I typically don't eat out sadly. More training needs to be done for people with dietary restrictions. It's already difficult walking into a place to make a particular request but when faced with someone who had no empathy or could care less makes it very upsetting. The manager asked for my name and number to follow up but have yet to hear from her.
Super super slow. Took 30+ mins to get my order. By far the worst experience ive ever had at smoothie king.
Restaurantji Recommends
Just had the worst experience at this Smoothie King. After placing my order, I spent 20 + minutes in the drive-through line, waiting just for them to attempt to give me the wrong order. The employees told me they had not even made my drink yet. Very poor operations.
Beware of this location. Not all are the same but I went to this one today. I asked if they can make my smoothie in a fresh clean blender and scoop the powder from the container instead of from the counter. The assistant manager came over because the poor kid taking my order didn't know how to handle my request. First thing the assistant manager did was raise his voice and point to a sign on the wall that says he can not guarantee no cross-contamination. He must have said it a million times. Then he told me he couldn't confirm the protein powder was gluten-free even though it said it on the container. He said he "wasn't trained in gluten allergies". At that point I had paid and asked for a refund because I could tell he didn't want to deal with a customer who has celiac disease and who requires something out of the norm. The poor guy who tried to issue me a refund was new and didn't know how to do it so I had to wait 15 minutes for him to call the manager on the phone. It was a horrible experience. This is why I typically don't eat out sadly. More training needs to be done for people with dietary restrictions. It's already difficult walking into a place to make a particular request but when faced with someone who had no empathy or could care less makes it very upsetting. The manager asked for my name and number to follow up but have yet to hear from her.
Rude I’ll travel to a different location completely out of the way vs dealing with this experience. Usually come every morning after the gym. That will cha change now
The employee Tiffany at the drive thru window is horrible… I’ll never come to this location again. Please open the Jax Beach location asap. This employee needs customer service e training asap!
They will mess up your smoothie in the drive thru and then give themselves a 20% tip without even asking you if you wanted to tip. Went to the location in the town center and it was cheaper for the same order.