Sonic Drive-In

5080 Butler Point Rd, Jacksonville
(904) 281-9945

Recent Reviews

Amanda P

Von, that was working the front was so great. His customer service was a 10 out a 10. Most fast food workers don't want to be there and don't care and are rude. But people like Von makes you want to come back. He was wonderful. Great job. He needs a raise!!!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fries, Sandwich, Tots

A Rybantsev

No one there to take your order

Atmosphere: 1

Service: 1

Omar Flournoy

This location has horrible customer service. No one checks in with drive through customers while waiting at the box. Whoever is working makes it seem as if they are intentionally making you wait longer so you can just leave and it worked!

Atmosphere: 1

Service: 1

Maria Amicarelle

I came through the drive through to order a sonic blast for my 2yr old daughter and was told I was not able to plodder a mini without buying a meal… which is not stated on the menu… it even has it listed as a size with a price of $4.29. I had to talk to the manager and was still told no; so I bought a small. All I asked for was vanilla only and when I got my “blast” that was in a regular cup with a straw lid I only received half the cup of ice cream… they had out whipped cream for the top half of the cup. This was a waste of money and my time as it took 10 minutes for them to give me my “vanilla only” ice cream when I was the only customer. I also was not advised of my piece by the cashier, she just took my card and didn’t give me a receipt, which I had to ask for. I will never go to this location again.

Atmosphere: 1

Food: 1

Service: 1

Johnny Padilla

Great milkshakes. Kids love

Atmosphere: 5

Food: 5

Service: 5

Emily Adams

Ordered food for delivery 3 times and got totally incorrect food each and every time. Do NOT order from here if you want the right food that you order because they will mess it up every

Food: 1

Service: 1

William Dupree

Store is under new management, come see us for hot fresh food. Ask for your 10% military discount with military i.d. as well as our 10% police, emt and firefighter discount with proper i.d. ask for discount peior to placing order. Card and cash only no tap no apple or google pay available yet. 8a.m until 11p.m. if you have any issues contact William at the store.

Atmosphere: 5

Food: 5

Service: 5

Del Morrow

We ordered 2 of the new Pulled Pork BBQ Cheeseburger combos. We were extremely disappointed with the sandwiches. There was barely any pulled pork on the sandwiches - maybe a teaspoon on each one. There was no BBQ sauce on either sandwich, and no cheese either. The buns were squashed flat. Nothing was as it was advertised. I realize that it is a new menu item, but location personnel who prepare them need to be trained better, and on-site quality control needs to be improved. Each order was over $8 - vastly overpriced for what we received.

Food: 1

Service: 4

Recommended dishes: Hot Dog, Cherry Slush, Tots, Mozzarella Sticks

Erica A.

I love sonic food but as of now, at this location, the drinks are nasty, they aren't being made correctly. the food isn't as good as it should be. Ive got breakfast burritos and I tasted the wrap. It was skimpy, flat and small. Definitely not worth $4

Atmosphere: 5

Food: 1

Service: 3

Elijah Haddon

Went to the drive through for lunch, I sat there waiting for 20 mins. I could hear movement going on through the speakers. Went to Zaxbys instead and had an awesome Zaxbys signature chicken sandwich with seasoned fries. Go there

Atmosphere: 1

Food: 1

Service: 1

James Ogletree

Horrid customer service at this

Atmosphere: 2

Food: 4

Service: 1

Keylee Lederer

So your hours say “close at 11:00pm”But your staff told us that he just cleaned up the ice cream and we could not order it at 10:09 pm.Not good business…

Loren Builes

Bad experience, we lasted 20 minutes and no one wanted to help us, I didn't recommend this place at all

Tabitha Smith

This location should be shut down. No service. Hardly ever able to get food from there. Its like they dont want business.

Atmosphere: 1

Food: 1

Service: 1

MizMeisha Sellers

Terrible management registers never work or card machines always down all around disgusting experience

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