Starbucks
13776 Old St Augustine Rd, Jacksonville
(904) 648-2505
Recent Reviews
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So tired of this place had a long day at work today and I have a big exam to study for, all I wanted was my chai latte while I did it I came at 8:10 and was turned away in the drive thru, they told me they were closed Starbucks change your hours to 8 please because you obviously aren’t serving customers till 9
Atmosphere: 1
Food: 1
Service: 1
Shout-out to Cassandra (@ the 13776 Old St. Augustine location) who answered my call and handled my emotional state extremely well and professionally without even having any idea of why I was crying or so upset. Her beautiful words comforted me and helped and encouraged me to keep going through my day. I received bad news last night (lost my brother) and was struggling to get motivated to carry on through the daily routine of life. I was overwhelmed by the simplest, kindest message a barista wrote on my cup on the fly (it said 'Good Morning' with a tiny sun drawn at the end). How very nice to be randomly thought of. The gesture meant so much as I attempt to work process this grief and I want that store to know just how much the kindness of a stranger meant to me.♡
Food: 5
Service: 5
I went into this Starbucks before work and ordered 1 drink after 15 minutes of waiting I had to ask for a refund because I couldn’t wait anymore or I’d be late. They were extremely busy. 2 days later I order a shaken espresso through the drive thru and it’s black. The drink comes with milk.. I kindly asked for the milk she comes back and hands it to me dripping wet even the straw is completely soaked. I had to ask for napkins I shouldn’t have even accepted the drink but I wanted to just go at that point.
Atmosphere: 1
Food: 1
Service: 1
Really strange people there this morning. When people get their coffee they don’t want to be lectured about when they should order their drinks…
When you’re driving you can’t make a mobile order so I guess they want us to break Florida law to put in the mobile order 5-10 minutes ahead of time while driving over?
The energy and friendliness was so fantastic. it was nice to see the whole staff was positive and working together.
Great service and employees
Atmosphere: 5
Food: 5
Service: 5
Absolutely my go to Starbucks. Very clean and excellent staff.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
This Starbucks has plenty of seats and tables with outlets to charge laptop while studying compared to other locations. Good drinks and food to consume while studying.
Atmosphere: 5
Food: 5
Service: 5
The staff is always friendly. Super clean and a huge sitting area! Great for work or study!
Atmosphere: 5
Food: 5
Service: 5
Cait and Kelsey always go above and beyond every time I visit. Miss the OG Bartram crew everyday! Definitely recommend this location everyone that is reading this!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Beautiful and new
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf
The aesthetic at this location is different from what I'm used to.
Coffee was great. I was offered glassware which was a new experience for me.
Atmosphere: 5
Food: 5
Service: 5
Best Starbucks place. I used to go there before work Thurs, Fri, Sat and get my Venti Caramel Ribbon Crunch Frappe, a refresher drink, and a Danish or a Sandwich Heated, bought through the mobile app 5 mins ahead of arrival.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Impossible Breakfast Sandwich
Tommy was the best in the drive through! They made it very clear that the drink I was getting for a kid was non-caffeinated and when I ordered mine, made sure it was. Those tiny extra steps make the experience amazing so thank you!
Atmosphere: 5
Food: 5
Service: 5
Wonderful staff
Atmosphere: 5
Food: 5
Service: 5
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