Wendy's
$ • Fast Food, Burgers
Hours:
11295 Crystal Springs Rd, Jacksonville
(904) 786-2240
About Wendy's
Customers' Favorites
Wendy's Reviews
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This Wendy’s works with DoorDash, but every time we order, it goes to a different address. We live less than 3 miles from this location and haven’t gotten 1 delivery yet!!! They Don’t answer the phone - take your money and give your food to someone else, then tell you it’s delivered!!!
Ordered two salads online! I have been in line to get salads for and hour now. I will be calling corporate in Columbus Ohio on this place. They need a new manager with a whip on these lazy kids. Get busy people.
Ratings
Menu
Hours
| Monday | 7AM - 12AM |
| Tuesday | 7AM - 12AM |
| Wednesday | 7AM - 12AM |
| Thursday | 7AM - 12AM |
| Friday | 7AM - 1AM |
| Saturday | 8AM - 1AM |
| Sunday | 8AM - 12AM |
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Wendy's is a fast-food restaurant that offers a mixed dining experience. While the food quality can be inconsistent, with some menu items like the burger being better than others like the cold nuggets, the service is generally good. The location is often quite slow, especially during peak lunch hours, leading to long wait times. The cleanliness of the facilities, particularly the bathrooms, can be an issue, with reports of disarray, broken equipment, and a lack of proper maintenance. Some customers have experienced missing ingredients in their orders and confusion with staff, such as wrong or incorrect-sized items like the frosty. Despite these issues, the staff can be friendly and helpful, even when busy or during peak times. Customers have praised the friendly and caring staff, with one mentioning a particularly warm experience with a cashier named Khymani, who made them feel at home and brought back memories with a friendly chat about their shirt. The restaurant does provide free Wi-Fi and the ability to refill on ice water, making it a convenient stop for those on the go. The restaurant has two entrances, with one featuring a turn lane to avoid blocking traffic. Some customers note that the Frosties can vary in size and quality, with the vanilla swirl Frostie often coming in a small glass and not being worth the money. Overall, while aspects like cleanliness and order accuracy need improvement, many customers appreciate the friendly staff and the option to enjoy a quick meal.