Whataburger

8239 Old Middleburg Rd S, Jacksonville
(904) 371-3347

Recent Reviews

Javier Anguita

Very friendly even late at night and very clean all around.

Atmosphere: 5

Food: 5

Service: 5

Nadette Alfonso

Manager was very kind and helpful.

Atmosphere: 5

Food: 5

Service: 5

Tony Harding

Went late, guy working the drive thru, was amazing, super nice, haven't had that kind of experience in a long time, I mean just every detail from taking my order to making sure my onion rings were fresh and hot. Wish I had gotten his name so I could call his manager and express just how good of a job he did.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Patty Melt

Karyn Dossenback

Best Everything!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Burger, Patty Melt

Ben shim

Came in through the drive-thru past midnight. I do not go to fast food often but stopped ultimately going because the service is always terrible. Decided to try going to whataburger as it is somewhat new to me.Normally I do not write reviews but today I had a very memorable service. Markiesha (sorry if I misspelled) was not only very kind but highly enthusiastic. When coming up to the window I noticed she did not add an extra sandwich to the order which was not a big deal, but she was very quick to own up to her mistake. Gave me a lot of chik fil a vibes but I like the food here better! Thank you for the good experience, I thought I gave up on fast food.Also food was just made almost burned my mouth eating the french fries on the way out, just the way I like it ?

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries

TruckNTim80

Starting to like this place over McDonald's for a burger. Foods always hot on my few visits. It was worth the wait. (Wait wasn't awfully long)

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hamburger, French Fries

David “Dave” Holloway

Other than the fact they play music way too loud this is great. I have been in night clubs that were quieter. It the person has headphones in ask them to remove them or you WILL NOT get what you ordered.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Hamburger, French Fries

Herbert Howell

Such good food.

Atmosphere: 5

Food: 5

Service: 5

Las Vizcacachas

The staff's attention is

Atmosphere: 1

Food: 1

Service: 1

Gordon Grimes

We love the food. The service is not fast at all. There were several families waiting all at once for food. So don't be in a hurry. Oh and don't bring a trailer.Parking: It's a smaller lot. Can get tight with a larger 4door truck. Pay attention to traffic.Kid-friendliness: Kids are welcome here just not a "play area"Wheelchair accessibility: Wheelchairs will fit in here just fine.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Hamburger, French Fries, Double Cheeseburger, Patty Melt, Cobb Salad with Grilled Chicken

JCTJR98

This place has really gone down the drain with service. It takes a minimum of 30 minutes to get your order. I dont understand what happened here it just to be a great place to dine.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Hamburger

Victoria Pearl

When I walked in the only cashier there was leaving for the night I guess. She did not acknowledge me or the other guy. We waited at least 10 minutes before I finally asked a young lady if there was someone coming to assist us. Then she made the comment somebody needs to come take "these folks" orders. Who is these folks? That is not the way you refer to customers! I didn't get her name but I remember what she looks like. Then we waited about another 10 minutes before the manager came to assist. He was nice. I didn't get his name. They got my order wrong after waiting a little over 20 minutes. There was no complimentary anything for the wait nor a discount. I usually have good experiences here but not tonight.

Atmosphere: 1

Food: 2

Service: 1

Bill Colvin

It was new when I was there. Will try

Atmosphere: 5

Food: 3

Service: 4

Jason Patrick

Absolutely disgusted after watching manager allowing drive through window employee to handle dirty money and help on food line while wearing same gloves. I spoke up and said it was very unsanitary and they needed to either change gloves while handling food or stay at the window. Then they look at me like I'm the horrible person for correcting them. Very very disgusting! Always takes a minimum of 30mins. to order anything no matter what it is, very slow. Obviously this is the norm for this place!And they messed up my order! People should always go in and see what's going on inside these places. 0730hrs. on 2/242024

Atmosphere: 2

Food: 1

Service: 1

Ray Boyett

Little slow in the drive thru, great customer service.

Atmosphere: 4

Food: 4

Service: 5

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