Zaxbys Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
12301 San Jose Blvd, Jacksonville
(904) 260-9550
About Zaxby's
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Zaxby's Reviews
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We walked in the door that had a sign that said we require you to wear a mask. We had our masks on. The lady at the counter said oh no our dining room is closed. I asked about no sign stating that on their door. The manager said, it is in the other door which is on the other side of the building. There are 2 entrance doors at opposite ends, and you only have sinage on one? We left and went somewhere else.
Got my order wrong twice, didn't say anything the first time. On the 2nd visit there was no line of cars so hoped for better. I wasn't that upset about it being wrong but mentioned it on their ZaxbysListens feedback link because there is no phone number on the receipt. A manager called my phone and left a voice mail. You could hear one of his employees yell out 'Asshole'. I called him back and confronted the manager and at first he denied such was said. I asked for his...read full review
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Zaxby's Chicken Fingers & Buffalo Wings offers a delightful dining experience with friendly and efficient service. The manager is particularly helpful and welcoming, ensuring customers feel comfortable. The menu features a variety of options, including a popular $4 chicken tender platter and a signature Club Sandwich. Vegetarians can enjoy the "Zalad" salad. Customers praise the fast service, excellent customer care, and the consistently high-quality food. The restaurant's atmosphere is described as kosher, creating a pleasant ambiance for diners.
Recent reviews highlight the positive interactions with staff, especially one employee named Ryland who went above and beyond by apologizing for wait times and offering a drink for inconvenience. The staff behind the counter can sometimes seem young and untalkative, and the dining area may be unclean, with crumbs and debris on tables, which can create an unwelcoming atmosphere. Despite these issues, the food remains hot and fresh. Overall, the restaurant is appreciated for its good food and attentive staff, with some customers noting that positive experiences, like those with Ryland, keep them returning even during busy times.