McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1305 E Osceola Pkwy, Kissimmee
(407) 343-9196
About McDonald's
Customers' Favorites
McDonald's Reviews
Had an SUV full of people. Tried to order just cheeseburgers to make things easier for the staff. Was told they can't make more than 2 cheeseburgers per car. So we then asked what we could order and were "that's it, we can only do 2 cheeseburgers per car, nothong else." What?!?!?!? I worked at McDonald's all through high school. I know this is just laziness on staffs part. They wouldn't let us order food for the people in the vehicle. Extremely unprofessional and complete lack...read full review
Date: 20210314 Time: 07:34 pm Order 60 Receipt: 1360
We went through the drive thru to quickly get food for our family of 6. We placed our order and proceeded to the 1st window to pay. The cashier KS#13 seemed too busy worrying about her nails rather than trying to acknowledge our question about adding a 1 % milk to our order. My husband asked if they had the milk and the young lady told him no. She didn’t attempt to ask or check. I looked on the McDonald menu and it...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's has mixed reviews from customers. Some have experienced long wait times, even when it's not busy, and have to ask for their orders multiple times. The drive-thru can be slow, and staff may have difficulty understanding orders. On the other hand, some customers have had positive experiences, such as receiving a free puppuccino for their pet, thanks to friendly staff like Mimi, who made their night with kind service. Despite the restaurant's remodeling efforts, customer service can be inconsistent. Recently, customers noted that their food was sometimes served cold, but the manager handled the situation well, ensuring the food was fresh and hot. Many customers appreciate the cheerful greeting they receive during the drive-thru, especially in the mornings, where the quick service makes for a fast, friendly experience. Customers also praise attentive staff members, describing them as friendly and helpful, which encourages repeat visits. Overall, while there are some issues with wait times and service consistency, positive interactions with staff and good food quality are common highlights.