McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
2576 Simpson Rd, Kissimmee
(407) 348-8644
About McDonald's
Customers' Favorites
McDonald's Reviews
What a slow drive though. Not sure why it takes 25 mins to get to the speaker to order. Ridiculous.
Say, McDonald's you may want to check in with your drive-thru crew who told me I was "giving him attitude" and the shift manager who didn't do anything about it when I asked for her. This was in response to the fact that they got my order wrong twice and I showed him the receipt displaying the simple order I'd paid for.
Customer service has always been spotty at this particular location but never has a McDonald's crewmember been so brazen about being downright disrespectful....read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a well-known fast-food restaurant that has received mixed reviews from customers. The manager is generally helpful and willing to resolve any issues with orders, such as missing items. While the food is typically fresh and tasty, with the signature hot and crispy fries and satisfying cheeseburgers, there have been instances where the quality has been subpar, particularly with the fries being cold and unappetizing. Some customers have noted that breakfast can be a busy time, suggesting that the restaurant does not have enough staff. Although food is served relatively quickly, there have been reports of missing items and food not being hot enough. Additionally, some customers have experienced a significant price increase at this particular McDonald's location, making it more expensive than their usual fast-food choice. There have also been complaints about the hot fudge sundae, with expectations not being met regarding portion size. Overall, the experience at this McDonald's can vary, but the staff's willingness to address customer concerns is appreciated, and many recognize their efforts, especially when busy.