We had 2 cocktails in a plastic cup and 2 diet cokes for the kids in a special souvenir cup - at the pool - and we payed over 70$ for that with 20% tip automatically included.. They serve but they dont pick up the trash / empty cups. The Poolarea is dirty, we asked the waiter for something to clean our table - he said he has nothing to do so, just some napkins. Like what? How do you keep the bar clean?
Atmosphere: 3
Food: 3
Service: 1
Michelle Melia
Kristina from salty rim is the best!
Atmosphere: 5
Food: 5
Service: 5
Anna Marie Allison
Kristina is amazing !!! She is extremely personable and made great drinks. We definitely appreciated her expertise in recommending different drinks at the bar !
Atmosphere: 5
Food: 5
Service: 5
Car Piper
Kristina is the best!! She made my families experience amazing. So outgoing and makes the best drinks!
Atmosphere: 5
Food: 5
Service: 5
nick piper
Kristina is the best bartender i’ve ever had, very personable and very outgoing, made my experience very special.
Atmosphere: 5
Food: 5
Service: 5
Jason Huggans
We sat at a table. Waitress took our order at the table then brought our food in takeout boxes and a paper bag. Fancy drinks(expensive margaritas and such)were in disposable cups. 20 percent tip added directly onto the bill. Food was fine. The service absolutely sucked and it’s obvious nobody cared because they got their tip regardless. The waitress disappeared and had to go to the bar to get my mustard packets for my 20 dollar burger. Yes, packets of mustard. Not the cheeseburger in paradise you should expect. Might as well just sit at the pool and order. The only people getting served in the dining area are the waiters.
Atmosphere: 2
Food: 4
Service: 1
Shannon Karnes
Really good food, got the turkey wrap and my fiance got the burger, so good!! Maurice was wonderful! Drinks were good too!
Atmosphere: 5
Food: 5
Service: 5
John Cloutier
Great Cuban sandwich. Better than what I’ve had at the Colombia Restaurant. Nicely done, especially for a basic pool / resort bar.
Atmosphere: 4
Food: 5
Service: 5
Greg Kitchen
Very rarely leave poor reviews. However, this pool bar’s service is terrible. Food arrived 1.5 hours after we ordered it. Cold wings. Sent them back and asked to just have them removed as I wasn’t waiting any longer. Seemed unphased, as I guess this is normal operating procedure here. So in the end, a chicken sandwich not served as ordered (wife was too hungry to send it back), and two cans of Corona, with their 20% TIP, $42.00…
Tipping in the USA is absolutely out of control. This resort takes their 20% as a mandatory charge. TIP (To Insure Prompt Service) is supposed to be a discretionary add on by the customer. Here in the US, (yes, I’m an American) it has become a way for restaurants to get the customers to pay for their staff. It’s unacceptable, and I think Americans have about had it. What it has done to a place like this is guarantee an income to the Staff with no expectation that they will provide good service.
This place won’t survive. They have already abandoned a partial build on the property. I wouldn’t come back here and I would never purchase one of their units. It’s not going to end well for those who have.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Chicken Cabana
Nicolas Valencia
Kristina is absolutely amazing! The pool bar experience wouldn’t be the same without her. She’s super friendly, fast, and knows exactly how to mix a perfect drink every time. Whether it’s a frozen cocktail or something custom, Kristina delivers with a smile. The vibe, the drinks, and her energy? 10/10. Can’t wait to come back!
The service here is terrible. We waited over two hours to get our drinks and food ordered at a table during lunchtime. Do not eat here during lunchtime or you will be greatly disappointed. The staff was very unapologetic for how slow it was.
Atmosphere: 1
Food: 1
Service: 1
Abraham Chaney
Very disappointed Drinks had almost no alcohol which is a whatever problem Biggest problem was that we were charged a gratitude fee and an additional gratitude fee! Got charged a 18% tip AND AN ADDITIONAL 18% tip, which makes it 36% without asking, Bruh!
Atmosphere: 3
Food: 1
Service: 3
Tony Rick
Nice place with a good beach vibe and great live music. However ordering drinks at the bar would not be recommended, unless you’re seated there. Finally if you have the chance, definitely recommend the tie dye shirt experience.
Atmosphere: 4
Service: 4
Sarah Alfieri
While a beautiful and comfortable place to spend the day- our experience was subpar. Through no fault of the waitress, as she was severely overworked and handling too many tables, the service left something to be desired. Our food was average at best, the drinks took forever to be delivered, and half the food (after being written down and ordered) was never placed. We went to the bar to order the food after realizing it was never coming and the service there was lacking as well. When they still got my food order wrong, i approached the bar to quickly fix it and the bartender wouldn’t even look at me. When ordering normal bar drinks (vodka beverages, not themed), we were charged for top shelf liquor without asking. Overall, this was a disappointing experience.
We had 2 cocktails in a plastic cup and 2 diet cokes for the kids in a special souvenir cup - at the pool - and we payed over 70$ for that with 20% tip automatically included.. They serve but they dont pick up the trash / empty cups. The Poolarea is dirty, we asked the waiter for something to clean our table - he said he has nothing to do so, just some napkins. Like what? How do you keep the bar clean?
Atmosphere: 3
Food: 3
Service: 1
Kristina from salty rim is the best!
Atmosphere: 5
Food: 5
Service: 5
Kristina is amazing !!! She is extremely personable and made great drinks. We definitely appreciated her expertise in recommending different drinks at the bar !
Atmosphere: 5
Food: 5
Service: 5
Kristina is the best!! She made my families experience amazing. So outgoing and makes the best drinks!
Atmosphere: 5
Food: 5
Service: 5
Kristina is the best bartender i’ve ever had, very personable and very outgoing, made my experience very special.
Atmosphere: 5
Food: 5
Service: 5
We sat at a table. Waitress took our order at the table then brought our food in takeout boxes and a paper bag. Fancy drinks(expensive margaritas and such)were in disposable cups. 20 percent tip added directly onto the bill. Food was fine. The service absolutely sucked and it’s obvious nobody cared because they got their tip regardless. The waitress disappeared and had to go to the bar to get my mustard packets for my 20 dollar burger. Yes, packets of mustard. Not the cheeseburger in paradise you should expect. Might as well just sit at the pool and order. The only people getting served in the dining area are the waiters.
Atmosphere: 2
Food: 4
Service: 1
Really good food, got the turkey wrap and my fiance got the burger, so good!! Maurice was wonderful! Drinks were good too!
Atmosphere: 5
Food: 5
Service: 5
Great Cuban sandwich. Better than what I’ve had at the Colombia Restaurant. Nicely done, especially for a basic pool / resort bar.
Atmosphere: 4
Food: 5
Service: 5
Very rarely leave poor reviews. However, this pool bar’s service is terrible. Food arrived 1.5 hours after we ordered it. Cold wings. Sent them back and asked to just have them removed as I wasn’t waiting any longer. Seemed unphased, as I guess this is normal operating procedure here. So in the end, a chicken sandwich not served as ordered (wife was too hungry to send it back), and two cans of Corona, with their 20% TIP, $42.00…
Tipping in the USA is absolutely out of control. This resort takes their 20% as a mandatory charge. TIP (To Insure Prompt Service) is supposed to be a discretionary add on by the customer. Here in the US, (yes, I’m an American) it has become a way for restaurants to get the customers to pay for their staff. It’s unacceptable, and I think Americans have about had it. What it has done to a place like this is guarantee an income to the Staff with no expectation that they will provide good service.
This place won’t survive. They have already abandoned a partial build on the property. I wouldn’t come back here and I would never purchase one of their units. It’s not going to end well for those who have.
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Chicken Cabana
Kristina is absolutely amazing! The pool bar experience wouldn’t be the same without her. She’s super friendly, fast, and knows exactly how to mix a perfect drink every time. Whether it’s a frozen cocktail or something custom, Kristina delivers with a smile. The vibe, the drinks, and her energy? 10/10. Can’t wait to come back!
Restaurantji Recommends
The service here is terrible. We waited over two hours to get our drinks and food ordered at a table during lunchtime. Do not eat here during lunchtime or you will be greatly disappointed. The staff was very unapologetic for how slow it was.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed
Drinks had almost no alcohol which is a whatever problem
Biggest problem was that we were charged a gratitude fee and an additional gratitude fee!
Got charged a 18% tip AND AN ADDITIONAL 18% tip, which makes it 36% without asking,
Bruh!
Atmosphere: 3
Food: 1
Service: 3
Nice place with a good beach vibe and great live music. However ordering drinks at the bar would not be recommended, unless you’re seated there. Finally if you have the chance, definitely recommend the tie dye shirt experience.
Atmosphere: 4
Service: 4
While a beautiful and comfortable place to spend the day- our experience was subpar. Through no fault of the waitress, as she was severely overworked and handling too many tables, the service left something to be desired. Our food was average at best, the drinks took forever to be delivered, and half the food (after being written down and ordered) was never placed. We went to the bar to order the food after realizing it was never coming and the service there was lacking as well. When they still got my food order wrong, i approached the bar to quickly fix it and the bartender wouldn’t even look at me. When ordering normal bar drinks (vodka beverages, not themed), we were charged for top shelf liquor without asking. Overall, this was a disappointing experience.
Atmosphere: 4
Food: 2
Service: 1
Leidy was our waitress and she was wonderful!
Atmosphere: 5
Service: 4
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