McDonald's
2960 International Pkwy, Lake Mary
(407) 444-5278
Recent Reviews
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Food was hot and fresh. Staff was very friendly especially Lindsay. She served with a smile and had the appearance that she enjoyed her work. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Super slow, no drink machine anymore. Service kinda sucked. I dont want to have to wait on your employees to give me a refill.
Atmosphere: 1
Food: 1
Service: 1
I am literally impressed by Lindsay’s amazing Customer Service skills. She caught a mistake on my bill, that I didn’t even notice, and let me know right away. She also was proactive on getting me the refund (that was basically half of my purchase total). If you are her manager, please, recognize her work ethic and efficiency.
Atmosphere: 5
Food: 5
Service: 5
Just dropped by and I didn’t get the young light skinned young lady but she was very professional and I was at the counter for about 15 seconds and she was very attentive towards me. Great at her job
Atmosphere: 5
Food: 5
Service: 5
You already know 🤪
Atmosphere: 3
Food: 4
Service: 4
This McDonald's is pretty solid. I haven't had any bad experiences there. They messed up my sandwich once but when I went back to speak with the manager he was apologetic and fixed their mistake without being unprofessional ❤️
- follow me on IG @_jsamar
MCDONALD'S CORPORATE
CLEAN HOUSE HERE FROM THE GM TO THE EMPLOYEES. THIS IS THE MOST POORLY MANAGED MCDONALD'S IN THE ORLANDO METRO AREA. DRIVE THROUGH TAKES 30-40 MINUTES EVERY TIME. AVOID THIS MCDONALD'S UNLESS YOU WANT TO WASTE A HALF A DAY WAITING FOR THIS COLLECTION OF INCOMPETENT EMPLOYEES TO FIGURE OUT HOW TO COMPLETE YOUR ORDER. I SWEAR TO GOD IT'S AS IF EVERYONE IS A DAY ONE EMPLOYEE EVERY DAY. I WOULD GO ANY PLACE ELSE BESIDES THIS PLACE. BUNGLING CLOWNFEST.
Atmosphere: 1
Food: 1
Service: 1
This McDonald's is poorly managed due to understaffing, particularly late night. Line does not move as it should, you could be in line 30 minutes. AVOID THIS McDONALD'S!.
This is the lowest score I've ever given a McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Slow service cold food
Atmosphere: 3
Food: 2
Service: 2
It was very clean, fast, and friendly, and I especially appreciated that they even brought the food to the table — it made the service feel even more warm and attentive.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My great grandchildren love McDonald's
Atmosphere: 5
Food: 5
Service: 5
Food was good and restaurant was clean
Atmosphere: 3
Food: 4
Service: 4
They have it down pat here, drive thru was extremely quick even while it was very busy. The food is spectacular quality and very fresh, the coffee order that I usually get has never tasted as good as how this location makes it
Atmosphere: 5
Food: 5
Service: 5
food is always fine but customer service is a consistent problem we’ve had across multiple visits. i’m a younger person myself but the younger people specifically always have an attitude even when you do not bring up any issues/problems with the order. we’ve had multiple people snap at us for literally no reason.we are always kind as we know everyone has tough days but it gets to a point where you feel like you’re a problem for even coming to the mcdonald’s in the first place. the one time something WAS actually wrong with our order we were met with immediate pushback and defensiveness when we approached the situation very patiently. we ended up just leaving as she clearly had no intention on helping on us even if it was a simple fix (wrong drink). i’ve worked in customer service before so i understand it can be exhausting and you can deal with a lot of rude people but the consistent attitude here is ridiculous and the people working the windows need more customer service training
Comfort food for me as I always love eating McD.
Disappointed that they served me an expired pie. Ordered 2 pies and one of them was expired 4 hours ago.
Wanted to exchange but the staff claimed ignorance and innocence.
Have to check the expiry date and time before taking the food from the counter to the table or check when they sent the food to your table.
Atmosphere: 2
Food: 2
Service: 2
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