Menchie's Frozen Yogurt

Friendly staff and a dirty establishment will have me going elsewhere for FroYo! All locations deserve up keep but the owner must not value his location. Clean this place up please! No soap in one of bathrooms and like I said DIRTY!

So... I really like this place but there is a problem when the two folks at the register are talking instead of cleaning and maintaining the cleanliness of the business.

Always love the FroYo’s here 😋

I walked into your location to a warm welcome & was immediately serenaded with a wonderful harmony on the harmonica. Thank you, Shael for a one of a kind experience at this Menchies. 🎶😎I was however, sad to see that this location does not offer Birthday cakes.

My family and I love Menchies but this location is like no other. It was absolutely dirty, felt like nothing has EVER been cleaned. The chairs had layers of dirt and old yogurt. The floors were gross. The machines with frozen yogurt dirty and with crust. It was sad, embarassing, and just beyond disappointing. Not sure why this location is so abandoned but please do something. It is bad.
My family and I, as well as our extended family in town who came along said the same thing.
On top of that, staff was not friendly or showed any care for customer service.
Freezers for to go cakes was broken down.
It is in very poor condition.

Absolutely ridiculous that you walk in, you don’t get a hello, welcome in or even a look. The clerk has her back to the door, talking to the other clerk, and on their phones. Every time they looked over at us, it was as if we were being a burden. Absolutely no customer service, then the register asks for a tip. Only reason we go is because we love the yogurt and topping options but customer service is non existent. Absolutely ridiculous & makes us NOT want to go back.

Pros: Plenty of yogurt options, great location, affordable

To note: The ceiling tiles were stained with water, the clerk was on her phone while we ordered, and there weren’t many places to eat.

Overall score: B-

Lovely Place.. Raspberry Pomegranate flavour is ❤️

Atmosphere: 5

Food: 5

Service: 5

I mean its much like every other Menchies which is absolutely fantastic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

Good flavors and lots of toppings. Overall good quality.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Frozen Yogurt

Sooo good! What a good ice cream!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies 'N Cream

Frozen yogurt is great, toppings good and clean. Floor is dirty, chairs are dirty and one broken, bathroom was filthy - like it hadn’t been cleaned in a LONG time, no paper towels, no soap. I hope the back room prep area is cleaner. Please do better so we can keep visiting, you sell a good product.

Atmosphere: 1

Food: 5

Service: 3

Best fro yo!? great service

Very clean. My only issue is the fact that the workers (every single one I’ve encountered) sits on their phone while they weight and cash you out. I get it, it’s (probably) a minimum wage, boring just standing there all day. Use your phone while you have no customers checking out, use your phone while you’re standing there and people are making their cups, but NOT while you’re checking people out. So very rude.

Amazing service and hospitality. Clean, Delicious, and above and beyond hospitality. New ownership has really revamped this place and made it amazing!