I come to this location all the time and never have any complaints but tonight I encountered 2 GHETTO GIRLS (young sadly) that were in the front, taking orders with attitudes like they’re check come out short every 2 weeks. I love the location but HATE the customer service. Very unprofessional, I wish they would get a different job if they can’t take being in the food industry. Then had the nerve to tell to ask us whether we wanted to dine in or take out and we request dine in (as usual) prior to an hour before they close which should be a problem, but then proceeded to give us the food bagged up and told us that we could eat inside and the lobby was “closed”. 2/10 I hate unpleasant people.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lemon Pepper and Louisiana Wings Combo with Celery Sticks
Chantelle Williams
The lady that worked.There had a new employee there and she talked to her so aggressively.her attitude is outrageouswill not bring going there any more and will let my followers know not to go there
Michelle Reed
I went in to make my order.And I ordered all All flats and I get all the way home and we are all drumsticks.The young lady that took my order.She was new too but she also was Being pressured by the The lady that worked there didn't when I called and tell her she tells me that I should have checked my bag before I left.I will not be going back there. That is the worst customer service Evan. She worried about hurrying up to get home because it's 1130. But she aint worried about me having the food that I ordered. I will never go there again. Forget wingstop I go to duffy's next time and I know for sure. My food will be correct.
Recommended dishes: Chicken Wings
Shawndra
Reviews are spot on!! Please tell your employees not to work while under the influence and taking orders!
Service: 1
Frank Camilo
Worst customer service, needed a recipe called all week with no luck came in the store and still was not able to receive my recipe worst place do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Nicole Taveras
The food was great but the girl that picked up the phone had an attitude and I’m not with that so not going back.
Dina
Tonight Saturday March 9 at 10:33pm I walked out of this wingstop to my truck to wait for a family order of 40 wings, fries, carrots, celery, and ranch excited that I was going to have good wings like the week before when I bought 75 wings in a family pack at this same location. But, what a disappointment, waste of money and time. When we got home we noticed we didn’t get the veggies and to top it off we didn’t understand why the wings had a horrible after taste that we couldn’t figure out. After eating a few I realized that taste was probably of very old burnt oil that tasted fishy. I could not eat them at all because the taste was just horrible and tasted fishy and my husband was extremely mad that I had spent almost $60 on wings we couldn’t eat. To top it off a few of the wings had feathers as shown in the pictures! I literally was plucking them out,I honestly can’t be making this up! I don’t know where management or owner was but you can’t be serious to serve people this and to give orders incomplete. Very disappointing. Also the cashier wasn’t welcoming at all and expected me to just start ordering without her saying a word and just giving me the stare! when I started talking she couldn’t even understand me either way because she seemed to be on the phone with a ear piece just talking to I don’t know who. At some point she had to tell the person she was on call with to wait because she had a costumer in front of her and so she told me to repeat everything I had said again. Everything was just wrong wrong wrong!
Atmosphere: 4
Food: 2
Service: 3
kuldeep kumar
Really good wings. Ordered ahead and the went to pick up. Nice staff and quick service. Recommend trying the wings here. We got the original hot, mango habanero and Cajun. All flavors were good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Kurt Rigaud
I experienced unsatisfactory customer service as my order was incomplete upon arrival, requiring me to serve myself. Additionally, I observed that the person at the front selectively acknowledged only Caucasian customers, greeting them and wishing them a nice day, while neglecting Black customers.
Atmosphere: 1
Service: 1
De’Leon Music
The customer service is absolutely terrible! When you call to place an order you’re met with the biggest attitude and for what? 10 wings and some fries? No sir.
Next time make sure your cashier doesn’t have a . Attitude she need to go home with
Atmosphere: 1
Food: 5
Service: 1
DIANA CASTILLO
First time ordering wingstop takeout from here and second time having wingstop. Food was perfect, ordered 30 wings all divided in diferrent flavors to perfection. Cooked well done. Great experience at northlake location. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Megan Villalpando
First Wing Stop experience. The food is great. I ordered the boneless wings with Mango Habanero sauce, and it lives up to its place on their heat chart. I would definitely recommend this as a place for a quick dine in or carry out as there are no waitresses, just the guys working the counter and kitchen.Kid-friendliness: Small in and out restaurant where kids can be themselves. I brought my 14, 8 and 4 year old.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings and Fries
nata
Rude, didn't get any ranch even though we paid for extra and they tried to tell us we were lying lol. As if we would pay extra to get our food delivered just to still go there ourselves for no reason.
Atmosphere: 1
Food: 1
Service: 1
John Hults
Never received order. Was yelled and screamed at by person answering phone. They gave delivery person wrong info and it was my fault. Do not support this
I come to this location all the time and never have any complaints but tonight I encountered 2 GHETTO GIRLS (young sadly) that were in the front, taking orders with attitudes like they’re check come out short every 2 weeks. I love the location but HATE the customer service. Very unprofessional, I wish they would get a different job if they can’t take being in the food industry. Then had the nerve to tell to ask us whether we wanted to dine in or take out and we request dine in (as usual) prior to an hour before they close which should be a problem, but then proceeded to give us the food bagged up and told us that we could eat inside and the lobby was “closed”. 2/10 I hate unpleasant people.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lemon Pepper and Louisiana Wings Combo with Celery Sticks
The lady that worked.There had a new employee there and she talked to her so aggressively.her attitude is outrageouswill not bring going there any more and will let my followers know not to go there
I went in to make my order.And I ordered all All flats and I get all the way home and we are all drumsticks.The young lady that took my order.She was new too but she also was Being pressured by the The lady that worked there didn't when I called and tell her she tells me that I should have checked my bag before I left.I will not be going back there. That is the worst customer service Evan. She worried about hurrying up to get home because it's 1130. But she aint worried about me having the food that I ordered. I will never go there again. Forget wingstop I go to duffy's next time and I know for sure. My food will be correct.
Recommended dishes: Chicken Wings
Reviews are spot on!! Please tell your employees not to work while under the influence and taking orders!
Service: 1
Worst customer service, needed a recipe called all week with no luck came in the store and still was not able to receive my recipe worst place do not recommend.
Atmosphere: 1
Food: 1
Service: 1
The food was great but the girl that picked up the phone had an attitude and I’m not with that so not going back.
Tonight Saturday March 9 at 10:33pm I walked out of this wingstop to my truck to wait for a family order of 40 wings, fries, carrots, celery, and ranch excited that I was going to have good wings like the week before when I bought 75 wings in a family pack at this same location. But, what a disappointment, waste of money and time. When we got home we noticed we didn’t get the veggies and to top it off we didn’t understand why the wings had a horrible after taste that we couldn’t figure out. After eating a few I realized that taste was probably of very old burnt oil that tasted fishy. I could not eat them at all because the taste was just horrible and tasted fishy and my husband was extremely mad that I had spent almost $60 on wings we couldn’t eat. To top it off a few of the wings had feathers as shown in the pictures! I literally was plucking them out,I honestly can’t be making this up! I don’t know where management or owner was but you can’t be serious to serve people this and to give orders incomplete. Very disappointing. Also the cashier wasn’t welcoming at all and expected me to just start ordering without her saying a word and just giving me the stare! when I started talking she couldn’t even understand me either way because she seemed to be on the phone with a ear piece just talking to I don’t know who. At some point she had to tell the person she was on call with to wait because she had a costumer in front of her and so she told me to repeat everything I had said again. Everything was just wrong wrong wrong!
Atmosphere: 4
Food: 2
Service: 3
Really good wings. Ordered ahead and the went to pick up. Nice staff and quick service. Recommend trying the wings here. We got the original hot, mango habanero and Cajun. All flavors were good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
I experienced unsatisfactory customer service as my order was incomplete upon arrival, requiring me to serve myself. Additionally, I observed that the person at the front selectively acknowledged only Caucasian customers, greeting them and wishing them a nice day, while neglecting Black customers.
Atmosphere: 1
Service: 1
The customer service is absolutely terrible! When you call to place an order you’re met with the biggest attitude and for what? 10 wings and some fries? No sir.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Next time make sure your cashier doesn’t have a . Attitude she need to go home with
Atmosphere: 1
Food: 5
Service: 1
First time ordering wingstop takeout from here and second time having wingstop. Food was perfect, ordered 30 wings all divided in diferrent flavors to perfection. Cooked well done. Great experience at northlake location. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
First Wing Stop experience. The food is great. I ordered the boneless wings with Mango Habanero sauce, and it lives up to its place on their heat chart. I would definitely recommend this as a place for a quick dine in or carry out as there are no waitresses, just the guys working the counter and kitchen.Kid-friendliness: Small in and out restaurant where kids can be themselves. I brought my 14, 8 and 4 year old.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings and Fries
Rude, didn't get any ranch even though we paid for extra and they tried to tell us we were lying lol. As if we would pay extra to get our food delivered just to still go there ourselves for no reason.
Atmosphere: 1
Food: 1
Service: 1
Never received order. Was yelled and screamed at by person answering phone. They gave delivery person wrong info and it was my fault. Do not support this
Atmosphere: 1
Food: 1
Service: 1