Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
6195 Jog Rd, Lake Worth
(561) 966-2782
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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They were out of chicken! Who is in the business of selling chicken and has no chicken for sale? This place has never had it together since they opened! Bad management! Terrible customer service! Sad that they are in our neighborhood bringing the value down!
Order wrong consistently. I ordered 4 breasts
Slow service but the real problem is the lack of health standards. Witnessed employees who were cooking or preparing food never changing their gloves when they go from one area to the other including the back of the store. You know when the restrooms are dirty they don't take much pride in anything
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
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Pollo Tropical offers delicious Spanish food in a welcoming atmosphere. The staff provide excellent service, knowing the menu and making recommendations. Favorites include black beans, chicken breast, plantains, rice, and avocado. The food is juicy and fresh, with a wallet-friendly price. While service can sometimes be hit-or-miss, the food generally makes up for it. Recently, some customers noted issues like running out of chicken and longer wait times for orders. There have also been complaints about the change in the fresh salsa, with some customers expressing disappointment over the new jarred salsa. Despite these concerns, many appreciate that Pollo Tropical tries to keep prices down amid inflation, though they noted the chicken can occasionally be overcooked.