It's time for a late lunch or early dinner. We got here at 3:20 pm and took a seat to put together our order on the Wendy's app. Some trash on the floor and a styrofoam box from somewhere else on a dirty table and with the condiments table not having ketchup and one napkin dispenser empty.
About five minutes later, I check the counter. Not ready yet and there is a growing queue for the restrooms. A family had gone into the one restroom for diaper changing and such. With the crew responding that the other restroom is "Employees only" so it was not great. Dining room had some trash on the floor, too.
After standing at the counter for a solid ten minutes, the young man working the register got my drinks accurately. And then it was fifteen minutes more until the order was ready. Peeking around the corner, I could see the manager on her cellphone.
At the table and pulling it out of the bag, my burger was there, the fries were there (extremely anemic and underdone), the nuggets were there. And an extra order of fries and extra nuggets with two bonus sauce packets. BUT NOT THE POTATO! I had to go back to the counter for that and this was prepared properly though light on the cheese.
Overall, 26 minutes (receipt printed at 3:23, food ready at 3:49), to get "fast food" and then the order was wrong. They do have the Coke Freestyle machine here for refills.
Vegetarian options: Fries, some salads, baked potato.
Dietary restrictions: Ask about allergens.
Parking: Shopping mall parking lot. Plenty of room.
Kid-friendliness: They have a kid's menu.
Wheelchair accessibility: Step free access.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger, Jr Cheeseburger – 4 for 4 Meal, Jr Bacon Cheeseburger
Robert Johnson
First off I come and everyone is focused on drive thru and got there backs turned. Next I experience the manager making a sandwich with her bare hands which is gross as hell. Everyone is speaking creole so guess and customers can’t understand.. also there rude especially the short black dude walking around with a pick in his hair making people fries and nuggets but have not washed his hands since touching his hair it’s nasty and disgusting here!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy's Hot & Crispy Fries, Classic Chocolate Frosty, Jr Bacon Cheeseburger
Kelton
Terrible bathrooms, they are beyond filthy, same with they floors and windows of the restaurant, this has to be one of the most filthiest Wendy's restaurant establishments I have ever seen. I got a single frosty because I felt like I'd get food poisoning from how filthy this place was.
Atmosphere: 1
Food: 1
Service: 1
Noah “Avacabro”
Very bad bathrooms.. went to use them and there was trash everywhere.. the food tasted disgusting, and the seats and tables were very dirty.
Atmosphere: 1
Food: 1
Service: 1
Herlan Prada
The Manager is mad...
Atmosphere: 3
Food: 3
Service: 1
Milorvens Jules
I wanted the krabby patty meal and when I called and asked for one they just hung up in my face I am disappointed
Dxs Ective
I wanted the krabby patty meal and when I called and asked for one they just hung up in my face I am disappointed
Rust Palmer
the food is great, but they don't bother telling anybody if they close outside their normal business hours. took 25 minutes to find out my Uber Eats order wasn't coming because they didn't even bother to tell them
angellgaymer
Order 2 muffins they gave me patty no buns they tweaking over there
Atmosphere: 1
Food: 1
Service: 1
Betsy
$1.00 special frosty good. Customer service terrible. $1.00 frosty turned into a nightmare for me, fell in their parking lot and AND HAVE NOT HEARD FROM THEM OR CORPORATE in 2 WEEKS. I filled an incident report right away, and the employees didn't even know how to fill one out or even admitted first aid. So.. Avoid 10th Ave, Lake Worth Beach location!
I don’t know how but we had to go back in 3 times for the same exact thing a burger with no cheese, they can’t seem to comprehend that my girlfriend could possibly be lactose intolerant
Atmosphere: 1
Food: 1
Service: 1
Vanessa Palomino
The last few times I tried to eat inside the a/c has been broken. It’s extremely hot inside. I’m not sure how the workers are able to work in those conditions. I feel so bad for them.
Kiley Chandler
Good place to eat quick. Just did a nice remodel job. Some great employees. I don't know how they keep a smile on their face with some of the problem people that come thru the door. But a big thank you to the great employees that get it done there.
Atmosphere: 4
Food: 4
Service: 4
Nani Carter
I went through the drive through and a Spanish woman took my order and told me to park around and completely forgot about me when I went inside to let them know. The black male manager just refunded me the money no sorry, no we’ll take care of it and refused to give me the receipt I guess not to make a formal complaint.
Service: 1
Gio Gsg
One of the worse Wendy's in the area. Forget the food, the night staff needs to be retrained on decent customer service at the drive thru. The lack of communication and incapability to interact with customers is staggering.
It's time for a late lunch or early dinner. We got here at 3:20 pm and took a seat to put together our order on the Wendy's app. Some trash on the floor and a styrofoam box from somewhere else on a dirty table and with the condiments table not having ketchup and one napkin dispenser empty.
About five minutes later, I check the counter. Not ready yet and there is a growing queue for the restrooms. A family had gone into the one restroom for diaper changing and such. With the crew responding that the other restroom is "Employees only" so it was not great. Dining room had some trash on the floor, too.
After standing at the counter for a solid ten minutes, the young man working the register got my drinks accurately. And then it was fifteen minutes more until the order was ready. Peeking around the corner, I could see the manager on her cellphone.
At the table and pulling it out of the bag, my burger was there, the fries were there (extremely anemic and underdone), the nuggets were there. And an extra order of fries and extra nuggets with two bonus sauce packets. BUT NOT THE POTATO! I had to go back to the counter for that and this was prepared properly though light on the cheese.
Overall, 26 minutes (receipt printed at 3:23, food ready at 3:49), to get "fast food" and then the order was wrong. They do have the Coke Freestyle machine here for refills.
Vegetarian options: Fries, some salads, baked potato.
Dietary restrictions: Ask about allergens.
Parking: Shopping mall parking lot. Plenty of room.
Kid-friendliness: They have a kid's menu.
Wheelchair accessibility: Step free access.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger, Jr Cheeseburger – 4 for 4 Meal, Jr Bacon Cheeseburger
First off I come and everyone is focused on drive thru and got there backs turned. Next I experience the manager making a sandwich with her bare hands which is gross as hell. Everyone is speaking creole so guess and customers can’t understand.. also there rude especially the short black dude walking around with a pick in his hair making people fries and nuggets but have not washed his hands since touching his hair it’s nasty and disgusting here!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy's Hot & Crispy Fries, Classic Chocolate Frosty, Jr Bacon Cheeseburger
Terrible bathrooms, they are beyond filthy, same with they floors and windows of the restaurant, this has to be one of the most filthiest Wendy's restaurant establishments I have ever seen. I got a single frosty because I felt like I'd get food poisoning from how filthy this place was.
Atmosphere: 1
Food: 1
Service: 1
Very bad bathrooms.. went to use them and there was trash everywhere.. the food tasted disgusting, and the seats and tables were very dirty.
Atmosphere: 1
Food: 1
Service: 1
The Manager is mad...
Atmosphere: 3
Food: 3
Service: 1
I wanted the krabby patty meal and when I called and asked for one they just hung up in my face I am disappointed
I wanted the krabby patty meal and when I called and asked for one they just hung up in my face I am disappointed
the food is great, but they don't bother telling anybody if they close outside their normal business hours. took 25 minutes to find out my Uber Eats order wasn't coming because they didn't even bother to tell them
Order 2 muffins they gave me patty no buns they tweaking over there
Atmosphere: 1
Food: 1
Service: 1
$1.00 special frosty good. Customer service terrible. $1.00 frosty turned into a nightmare for me, fell in their parking lot and AND HAVE NOT HEARD FROM THEM OR CORPORATE in 2 WEEKS. I filled an incident report right away, and the employees didn't even know how to fill one out or even admitted first aid. So.. Avoid 10th Ave, Lake Worth Beach location!
Food: 5
Restaurantji Recommends
I don’t know how but we had to go back in 3 times for the same exact thing a burger with no cheese, they can’t seem to comprehend that my girlfriend could possibly be lactose intolerant
Atmosphere: 1
Food: 1
Service: 1
The last few times I tried to eat inside the a/c has been broken. It’s extremely hot inside. I’m not sure how the workers are able to work in those conditions. I feel so bad for them.
Good place to eat quick. Just did a nice remodel job. Some great employees. I don't know how they keep a smile on their face with some of the problem people that come thru the door. But a big thank you to the great employees that get it done there.
Atmosphere: 4
Food: 4
Service: 4
I went through the drive through and a Spanish woman took my order and told me to park around and completely forgot about me when I went inside to let them know. The black male manager just refunded me the money no sorry, no we’ll take care of it and refused to give me the receipt I guess not to make a formal complaint.
Service: 1
One of the worse Wendy's in the area. Forget the food, the night staff needs to be retrained on decent customer service at the drive thru. The lack of communication and incapability to interact with customers
is staggering.
Atmosphere: 1
Food: 2
Service: 1
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