Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company is a popular location with generally friendly staff and good customer service. Many customers appreciate the warm welcomes and helpful advice from employees like James, who offered better options for coffee and showed genuine concern, especially during special events like Red Cup Day. The store often provides small perks, such as a free cup when ordering holiday drinks, which customers enjoy. The atmosphere is described as having a good vibe, with staff displaying teamwork and efficiency, particularly the manager who treats staff well and ensures fast service.

However, experiences vary. One customer had a very negative experience when their order was mixed up, receiving someone else’s drink after traveling 45 minutes to work. Attempts to contact the store afterward went unanswered. Another customer found a staff member to be sarcastic when asked about a drink, which was seen as rude and not up to the high customer service standards expected at Starbucks. Despite these issues, individual staff members like Anthony received praise for their helpfulness.

A standout employee is Rachel, who personally followed up about a concern, apologized, and made the customer feel valued. Her actions turned around a negative experience, and her dedication left a positive impression on customers. Overall, the store is known for its friendly atmosphere and helpful staff, though some moments of poor service remind customers that training and consistency are important.

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Starbucks Coffee Company Menu
Starbucks Coffee Company Menu

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Starbucks Reviews

3.7
311 ratings
5
55%
4
6%
3
9%
2
5%
1
25%
Food
4.2
Atmosphere
4.2
Service
4.0

Share your opinion about Starbucks Coffee Company

Good place to meet new people and friends. Every 3rd of month we have events for ASL students and deaf people
Drink saver, precise, fast and efficient Thank You EMILIE !!!
Kyle is Amazing, and the only reason I didn't just give one star. They have got to learn to prioritize drive-thru, mobile orders and the folks that are standing in front of them. Instead of leaving two out of the three, waiting for an insane amount of time.

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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