So this is the first time we ordered for delivery and never again. For deliveries of any kind I do cash tipping, but I noticed after submitting the order that they included in the total cost a delivery fee of $2.99, a tip of $2.99 which is approx 15% of the order amount and also a fee” of $3.00 hidden in the “Taxes & Fees” dropdown with no explanation. That’s $9 in tips and fees, which is almost half the amount the pizza cost, which was $19.95, and burnt. I put in an order for pickup just to see final total, and they still self added a 15% tip, who does that? Absolutely insane and a shady business model. Pizza was mediocre at best and way overcooked
Cliff Higgins
Food is great. No issues with it. Service on the other hand leaves a lot to be desired. The Manager on duty this evening (3/14/2025) has no reason to be dealing with customers. He has no insight in how to address patrons entering the establishment and is consistently rude when we have interfaced with him. Specifically, when it was communicated that we were missing a pizza he told us we were "holding up the line" and was not interested in trying to support our allergen needs. I would highly encourage the franchise owner to find someone that actually cares about serving customers to replace him.
Atmosphere: 2
Food: 5
Service: 1
Kiwiboy
It is what you are paying for. Middle of the road quick and inexpensive food. The service was ok, nothing to write home about but not horrible. There was a huge population of staff behind the counter, and only one person to ring out and deliver food. The young lady was overwhelmed by 5 men standing at the counter waiting for take-away orders, and it also made it tough for dine in customers to get service.
Atmosphere: 3
Food: 3
Service: 3
ASF
Today, I called to place an order for pickup. After four attempts, someone finally answered. When I told her I wanted to place an order, she asked me to order online because they were extremely busy. I explained that I was driving and couldn't do that, but she put me on hold to switch computers and never picked up again.
Eventually, I managed to place the order online and picked it up (tables were not even 50% occupied). When I got home, I was disappointed—the pizza barely had any toppings, I could hardly taste the cheese, and it was burnt. I had only added ham and mushrooms, so it should have been simple.
It's frustrating when businesses grow or get busy and forget that customers choose them over many other options.
Food: 1
Service: 1
angel smith
Unfortunately, there was MOLD in the parmesean shaker. I tried 6 (literal) tabletop shaker ALL HAD MOLD! However, they did rectify by remaking my food (because I poured MOLDY Parmesan all over My pizza before I realized it was moldy) and reimbursed me for the pizza. I recognize and appreciate that. However I ate MOLD... also forgot to add the bathroom was absolutely horrendous. Pee everywhere on the floor toilet sides etc. Felt like a truck stop bathroom.
Atmosphere: 1
Food: 1
Service: 2
Chris Allan
First time trying Blaze Pizza. Unfortunately it was really bad. Too much sauce, very small amount of fresh Parmesan dots and waaay too much basalmic drizzle. It was poured on which made the thin crust very flimsey and everything just slid off . I'll try them again but this pizza was no good.
Atmosphere: 5
Food: 1
Service: 3
Cherish
Blaze gets 4 stars because i’ve always liked blaze. I used to live close to the Disney Springs location so was excited there was one near my new home. The people who made my pizza were extremely nice and put up with my confusion as it’s been a hot minute since i’ve been to one. I only dock a star because one of the girls at the register had attitude over a simple confusion that even my friend with me noticed. Tone matters when talking to your guests and maybe that’s just the former disney cast member in me, but yeah. i usually am super understanding and never get mad at service workers as i’ve worked similar jobs, so i didn’t say anything back, but it just rubbed us the wrong way. anyways, all of that to say, i'm sure i’ll be back, but at least i remember how the place works, so hopefully i can avoid an awkward situation like that again.
Atmosphere: 4
Food: 5
Service: 4
Lois Thomas
This a great place for customized pizzas made to order! Very tasty!😋
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Build Your Own Pizza Large
Stefane Peyrolo
Great!!! Price quality level 10/10! The pizza is prepared in front of you and you can compose it yourself… The price is perfect and well below what is available in Florida. We had a pizza and a salad and both were really good! Quality product. The service is very fast and served at the table directly… The staff is very friendly and pleasant. In short, I highly recommend! Eden and her parents
Kid-friendliness: Children's formula at the top like adults, you choose what you want on your pizza ;-)
Really wanted pizza but didn't want to have any leftovers
Got their 11 inch create your own pizza and was not disappointed.
Lots of different sauce and toppings options. All of which looked fresh and clean.
Customer service was very kind and offered some good choices
For 10 dollars +/- id much rather have this than any other option for the price.
Will be bringing my father here to make his own
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Evelyn Nacke
First timer. Great. What a way to have pizza.
Dietary restrictions: Gluten free
Kid-friendliness: Many children there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
HJ
I think we've been there two or three times so far and every time, we found the staffs are friendly, the service was quick, and the dining area was clean. I also recognized some same staffs there from each visit which makes me think that the business owner must be treating their employees well.
Pizza Subway style.... Italians are cringing
Atmosphere: 4
Food: 1
Service: 4
So this is the first time we ordered for delivery and never again. For deliveries of any kind I do cash tipping, but I noticed after submitting the order that they included in the total cost a delivery fee of $2.99, a tip of $2.99 which is approx 15% of the order amount and also a fee” of $3.00 hidden in the “Taxes & Fees” dropdown with no explanation. That’s $9 in tips and fees, which is almost half the amount the pizza cost, which was $19.95, and burnt. I put in an order for pickup just to see final total, and they still self added a 15% tip, who does that? Absolutely insane and a shady business model. Pizza was mediocre at best and way overcooked
Food is great. No issues with it. Service on the other hand leaves a lot to be desired. The Manager on duty this evening (3/14/2025) has no reason to be dealing with customers. He has no insight in how to address patrons entering the establishment and is consistently rude when we have interfaced with him. Specifically, when it was communicated that we were missing a pizza he told us we were "holding up the line" and was not interested in trying to support our allergen needs. I would highly encourage the franchise owner to find someone that actually cares about serving customers to replace him.
Atmosphere: 2
Food: 5
Service: 1
It is what you are paying for. Middle of the road quick and inexpensive food. The service was ok, nothing to write home about but not horrible. There was a huge population of staff behind the counter, and only one person to ring out and deliver food. The young lady was overwhelmed by 5 men standing at the counter waiting for take-away orders, and it also made it tough for dine in customers to get service.
Atmosphere: 3
Food: 3
Service: 3
Today, I called to place an order for pickup. After four attempts, someone finally answered. When I told her I wanted to place an order, she asked me to order online because they were extremely busy. I explained that I was driving and couldn't do that, but she put me on hold to switch computers and never picked up again.
Eventually, I managed to place the order online and picked it up (tables were not even 50% occupied). When I got home, I was disappointed—the pizza barely had any toppings, I could hardly taste the cheese, and it was burnt. I had only added ham and mushrooms, so it should have been simple.
It's frustrating when businesses grow or get busy and forget that customers choose them over many other options.
Food: 1
Service: 1
Unfortunately, there was MOLD in the parmesean shaker. I tried 6 (literal) tabletop shaker ALL HAD MOLD! However, they did rectify by remaking my food (because I poured MOLDY Parmesan all over My pizza before I realized it was moldy) and reimbursed me for the pizza. I recognize and appreciate that. However I ate MOLD... also forgot to add the bathroom was absolutely horrendous. Pee everywhere on the floor toilet sides etc. Felt like a truck stop bathroom.
Atmosphere: 1
Food: 1
Service: 2
First time trying Blaze Pizza. Unfortunately it was really bad. Too much sauce, very small amount of fresh Parmesan dots and waaay too much basalmic drizzle. It was poured on which made the thin crust very flimsey and everything just slid off . I'll try them again but this pizza was no good.
Atmosphere: 5
Food: 1
Service: 3
Blaze gets 4 stars because i’ve always liked blaze. I used to live close to the Disney Springs location so was excited there was one near my new home. The people who made my pizza were extremely nice and put up with my confusion as it’s been a hot minute since i’ve been to one. I only dock a star because one of the girls at the register had attitude over a simple confusion that even my friend with me noticed. Tone matters when talking to your guests and maybe that’s just the former disney cast member in me, but yeah. i usually am super understanding and never get mad at service workers as i’ve worked similar jobs, so i didn’t say anything back, but it just rubbed us the wrong way. anyways, all of that to say, i'm sure i’ll be back, but at least i remember how the place works, so hopefully i can avoid an awkward situation like that again.
Atmosphere: 4
Food: 5
Service: 4
This a great place for customized pizzas made to order! Very tasty!😋
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Build Your Own Pizza Large
Great!!!
Price quality level 10/10!
The pizza is prepared in front of you and you can compose it yourself…
The price is perfect and well below what is available in Florida.
We had a pizza and a salad and both were really good!
Quality product.
The service is very fast and served at the table directly…
The staff is very friendly and pleasant.
In short, I highly recommend!
Eden and her parents
Kid-friendliness: Children's formula at the top like adults, you choose what you want on your pizza ;-)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Really wanted pizza but didn't want to have any leftovers
Got their 11 inch create your own pizza and was not disappointed.
Lots of different sauce and toppings options. All of which looked fresh and clean.
Customer service was very kind and offered some good choices
For 10 dollars +/- id much rather have this than any other option for the price.
Will be bringing my father here to make his own
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
First timer. Great. What a way to have pizza.
Dietary restrictions: Gluten free
Kid-friendliness: Many children there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
I think we've been there two or three times so far and every time, we found the staffs are friendly, the service was quick, and the dining area was clean. I also recognized some same staffs there from each visit which makes me think that the business owner must be treating their employees well.
Atmosphere: 4
Food: 5
Service: 5
Great food and the staff very friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Custom Pizza
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
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