Chipotle Mexican Grill

First of all the moment I pulled into a parking spot you could see the handwritten sign on the door saying they were out of guacamole, medium salsa, white rice and chips. How in the world do you run out of chips at chipotle. I walked in and I was the only customer in there. The girl met me at the counter and never asked me if I wanted a bowl or burrito. I asked her if they have any rice and she said um yeah, brown. So I got brown rice, had to get black beans as there was nothing but dried remains of what used to be pinto beans. Fajita veggies, mild salsa, sour cream and cheese. When I paid they were not friendly, the guy was actually messing with a trash can as he cashed me out, ew gross! Didn’t give me a receipt and didn’t ask if I wanted anything to drink. The lady that I believe was working the Togo station was very sweet and put my dinner in a bag with handles. I got home and sat down to eat only to find uncooked rice, cold veggies and beans I have never had such a bad experience and awful food as tonight. I work in a restaurant so I get that you sometimes sell out of things. But at 1025 that was a lot to be out of. And to have no manners is unacceptable. I’ll be honest I don’t even know if I’ll be back to that location. Come on chipotle do better.

THE BEST CHIPOTLE. This hits after the beach. Chill outdoor seats. Pretty yum.

Atmosphere: 4

Food: 5

Service: 5

Had about 6 or more employee working the line by herself for about 10min. Had to wait along with a line.

Atmosphere: 2

Food: 4

Service: 1

Food is ok, nothing special to write about for this franchise, not many options, staff is very friendly and professional, though they may need to slow down, speak up, and enunciate when communicating with customers. I thought that it was just that I'm hearing-impaired, but the people before me and after me had a difficult time understanding also.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Burrito Bowl, Chips and Queso, Salad

Went at 9:00PM they didn’t have white rice or lettuce. Have gone here before and they were out of many things like rice and beans. my protein was not fully cut up and was just a massive chunk. Have been giving this location another chance but so far not a great experience. Great employees but need to learn to manage their inventory better. Also edited to add there was a strand of plastic in my food a while back. Was given a new meal but poor experience from that as well. Although it’s not the workers fault it could have been prevented. Update 2: got home to eat my food. Absolutely horrible, the protein was about a tennis
ball size of fat and could not eat it. Through out my entire meal wasting it all. I’ve had some good experiences here but this one was just absolutely horrible and will not be coming back

Atmosphere: 3

Food: 2

Service: 3

Place was short handed. But the vibe was so good. Everyone working together.

Atmosphere: 5

Food: 5

Service: 5

Fresh Mexican style food, served by attentive staff: generous portions tonight!

Atmosphere: 4

Food: 4

Service: 5

Fast service but not rushed.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

Very unpredictable wait times at lunch for online orders, very often 10+ minutes late having my orders ready, I love chipotle but this one appears to be poorly managed.

Atmosphere: 1

Food: 5

Service: 1

. Editing this 1-1-25. Same rating. Just found out they raised their prices again and the prices in Coronado and San Diego mom and Pop burrito restaurants are cheaper and you'll get more than beans and rice. And Chipotle, stop making Google remove reviews! Just got back from San Diego where the burritos will blow you away. Chipotle keeps raising their prices. You get a mediocre burrito for 16 dollars with guacamole. This price is 22 percent higher than 2 years ago. Don't tell me it's because the company needs to make a profit. They have had 44 percent increase in earnings an I doubt that's getting passed down to anyone in the stores

Vegetarian options: They exist

Food was cold. Long slow line. Staff dont listen or zone out with every instruction so you have to repeat it 3 times. rice.... Rice .... RICE. Put the rice on the taco. Not rocket surgery. Guy seems confused to hold the spoon. Served on a dirty tray. Bag of chips half empty full of crumbs. Last time i eat at this dump . Cant belive they have the balls to charge $15 for this crummy food after waiting in that line wrapping around the building.

Atmosphere: 1

Food: 1

Service: 1

Chipotle in general is awesome, but this location is a full blown train wreck! There were 15 people waiting for literally NOBODY to make food while the single pissed off manager lazily emptied trash. The craziest looking guy on earth finally emerged from…somewhere…and yelled at me “you taking picture of us?!” To which I replied “YES this is crazy!” He simply replied “Don’t blame me, blame management.” And proceeded to make the most dismal bowl of crusted over ingredients he possibly could. How many one star review does it take to improve this place?!

Atmosphere: 1

Food: 2

Service: 1

Slowwww service. Only 1 person at the counter while others are in the back chatting. No concern for service. In line for 20 minutes before being able to order. Others have left. 3:00 pm on a Tuesday.

Atmosphere: 3

Food: 5

Service: 1

Everything was clean and the staff was friendly. Thank you!! 😊

Vegetarian options: Get items without meat

Dietary restrictions: GF DF

Kid-friendliness: Yes

Atmosphere: 5

Food: 5

Service: 5

Customer Service here is terrible. I would rather drive 8 miles to the next nearest Chipotle than order from this store. One woman had her air pods on while I was waiting for my order. There was zero communication on ready orders. Avoid this place if you can save yourself the heartache.