Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
1454 Alton Rd, Miami Beach
(305) 672-8888
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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Demasiado bueno todo todo exelente servicio.
Great service and food !
Live their sweet plantains !
Me trataron mal un empleado me grito por regresar una Juca frita con aceite viejo y no nada mas a mi si no a otro persona también lo trataron con mala actitud y él comentó que quería su orden para salir rápido de ese lugar y cuando llegue a casa mire los plátanos horribles y el pollo crudo ya no quise regresar pues vivo retirado de esa localidad y lo único que la Manager y se acercó por que vio la actitud del empleado y lo único que nos dijo que iba hablar con ese...read full review
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Pollo Tropical offers high-quality meals at a great value, with a focus on lower-fat options and nutritious ingredients. Many customers praise the good, abundant, and reasonably priced food, making it a decent and accessible option, especially for visitors or travelers. The restaurant’s Tropichop meals are customizable and very filling, often providing enough for two people with leftovers. The grilled chicken and lettuce wrap are popular choices, and some sauces like cilantro garlic, curry mustard, and pineapple rum receive positive remarks. The outdoor seating area may be more comfortable during cold or dirty periods. The indoor environment can sometimes be messy, with dirt and debris on the ground, and tables may be dirty, especially later in the day. Pickup is usually easy, and some employees provide exceptional customer service, notably one staff member known for her personalized and charismatic approach. The restaurant caters to families and has wheelchair access. However, some customers have experienced dried-out chicken and insufficient dipping sauces, which can impact the meal quality. Despite these issues, many find Pollo Tropical a convenient option, especially when in Miami Beach.