Pollo Tropical

Name: Pollo Tropical
Address: 1454 Alton Rd, Miami Beach, Florida, 33139, US
Telephone: (305) 672-8888
Price range: $
Rating: 3.9

$ • Chicken, Fast Food, Latin American

Hours:
1454 Alton Rd, Miami Beach
(305) 672-8888

Menu Order Online

About Pollo Tropical

Pollo Tropical offers high-quality meals at a great value, with a focus on lower-fat options and nutritious ingredients. While the removal of the sauce bar may be a drawback, the restaurant's quality has improved in recent years. The indoor seating can be annoying, and patience is required during busy periods. The restaurant also caters to families and has wheelchair access. However, some employees could benefit from improving their professionalism and communication skills, particularly when interacting with customers who have questions. The outdoor seating area may be a more appealing option during cold or dirty periods. Many customers praise the good, abundant, and reasonably priced food, making it a decent and accessible option, especially for visitors or travelers. The Alton Road location is often clean during the first hour of opening, but can become dirty later in the day. One employee, Princess Snow, has received exceptional reviews for her personalized and charismatic customer service, which greatly benefits the establishment.