Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Chipotle Mexican Grill Reviews
25 ratings
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Food was fresh, service was fast, and the greeter knew exactly what she was doing. No complaints at all. I’d come back for sure.
Food is good, but very bad guest service
This is my 2nd time visiting this location. Once again the restaurant was dirty all the tables were dirty just like my 1st visit. The customer service is non existent no one says hello to be honest no one even gives you eye contact. The Steak was cold and all the specialty drinks are empty as well as all the hot sauces. I have been to many Chipotles in many areas and this is the dirtiest and no customer service location I have ever been too. It's really sad because it has so much...read full review
Hours
| Monday | 10:45AM - 12AM |
| Tuesday | 10:45AM - 12AM |
| Wednesday | 10:45AM - 12AM |
| Thursday | 10:45AM - 12AM |
| Friday | 10:45AM - 12AM |
| Saturday | 10:45AM - 12AM |
| Sunday | 10:45AM - 12AM |
Chipotle Mexican Grill has received mixed reviews at its new location. Some diners have praised the restaurant for its friendly service, clean environment, and enjoyable atmosphere. One customer highlighted their experience of being helped immediately upon arrival and enjoyed a chicken burrito with queso, noting the good portion sizes and fresh taste of the food. This positive reviewer particularly appreciated the moderate noise level, making it easy to converse while dining.
However, others have expressed concerns about cleanliness and customer service. One reviewer mentioned that the restaurant was dirty during their visit, with all tables unclean and a lack of eye contact or greetings from the staff. They found the steak cold and all specialty drinks and hot sauces empty, suggesting a need for improvement in management and staff training.
Another customer who placed a scheduled pickup order felt ignored while waiting for their food. Despite the order being ready, they experienced a lack of acknowledgment from the staff, leading to frustration.
Overall, while some customers enjoy the vibrant atmosphere and tasty food at Chipotle, others urge the restaurant to focus on cleanliness and better customer service to enhance the dining experience.