El Nuevo orgullo Catracho

$$ • Honduran

Hours today·

About El Nuevo orgullo Catracho

El Nuevo orgullo Catracho is a restaurant that offers a taste of Latin American cuisine. The menudo dish receives mixed reviews, with some praising it and others suggesting it needs more seasoning. Other plates are highly recommended for their quality and quantity. The service is described as respectful, and the restaurant's prices, size, and quality of food are considered to be well-balanced. Breakfasts are specifically mentioned as exquisite.

The restaurant has received both positive and negative feedback from recent customers. Some praise the exceptional customer service provided by the staff, particularly Marbelly, who is described as friendly and patient. However, others have had issues with the food, such as the baleadas not having enough frijoles. The restaurant's atmosphere has also been criticized, with complaints about the loud music and the need for a makeover. One customer had a positive experience with the manager, Lester, who addressed their concerns and provided a free replacement order.

Overall, the restaurant offers a taste of Latin American cuisine, with some highlights in the food and service, but also areas that need improvement, such as the atmosphere and consistency in the food preparation.

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El Nuevo orgullo Catracho Menu
El Nuevo orgullo Catracho Menu

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El Nuevo orgullo Catracho Reviews

3.4
197 ratings
5
39%
4
16%
3
7%
2
4%
1
34%
Food
3.9
Atmosphere
3.7
Service
3.4

Share your opinion about El Nuevo orgullo Catracho

To begin I called this place to make an order to pick up and they hang up the phone . I called back and phone was busy . I ended going To the restaurant to place an order and I waited for 15 minutes in front of the cashiers and they never said anything to me . Then a guy who works there came to me and asked me what I was going to order and when I told him he told ok but I’ll let you know now that It will take a long time For your order like if he didn’t want me To order. Then...read full review
The food was very underwhelming. The bbq ribs didn’t even have bbq sauce, the chicken was melting off, the sausage is cold, the tacos barely have any meat, the fries are soggy, and the cheese sticks tastes microwaved. My plate came early, but my mother’s plate took one hour to come. The music is pretty good, and the mood is lovely. Overall, I wouldn’t come here again.
Genesis was super attentive and took care of my friends and I the entire time we were there, excellent customer service will be dining here again

Read All Reviews(197)

Hours

Monday 8AM - 11:30PM
Tuesday 8AM - 11:30PM
Wednesday 8AM - 11:30PM
Thursday 8AM - 11:30PM
Friday 8AM - 1AM
Saturday 8AM - 1AM
Sunday 8AM - 11:30PM
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