The Beach House Restaurant Sandestin

Sat down tonight an hour before close as a cocroach crawled across the area my food would be. Waited 20 minutes to get my order taken, that never happened despite the entrance sign saying seat yourself we will be right with you then just left and washed my hands and arms that touched the cocroach crawling surface.if the owner or manager sees this please check the cameras if you have them and have any doubt.

Atmosphere: 3

Service: 1

Our family’s favorite place! Food is GREAT and has a BEAUTIFUL boardwalk to the beach!

Atmosphere: 5

Food: 5

Service: 5

Not sure why this place has 3.9 stars…. Our family has eaten here several times and it has been FANTASTIC every time. Foods great, portions are great and views are even better! Best place in the resort!

Atmosphere: 5

Food: 5

Service: 5

Everything but the view was bad

Atmosphere: 5

Food: 1

Service: 1

Fun atmosphere with a singer, views are beautiful! Friendly staff and even friendlier dogs!!

Atmosphere: 5

Food: 5

Service: 5

The grouper bites were EXCELLENT! The fish tacos blackened were delicious. I took out some of the slaw though. I do not like slaw much. The rice and beans were tasty. We had sweet tea and unsweetened tea.

Atmosphere: 5

Food: 5

Service: 4

First place I stopped with the wife. The shareable Grouper was my favorite dish at this place. It’s a great view, the live music was fine. All in and all it isn’t a bad place to be if you’re staying at the resort. Nothing to drive to though if you aren’t staying there.

Atmosphere: 5

Food: 4

Service: 3

The atmosphere of this place was incredible. I was so excited about live music and staff :)

Atmosphere: 5

Food: 5

Service: 5

Absolute trash. Waited over 20 minutes and never even got a menu or water. Had to flag down a Waitress after she walked by and ignored us 4 times. Waitress was gross and rude on top of that, straight told us they didn't have a drink until we pointed the bottle out to her, it ruined the whole vibe of that dinner. Wouldn't go back if it was free. Couldn't pay me to go there again.

Atmosphere: 1

Food: 1

Service: 1

We were seated by hostesses who seemed very new to the job- no eye contact, no manners, no basic pleasantries. Then, as we arrived at our table, our server greeted us by ROLLING HER EYES for simply being seated in her section.

We’re on vacation and also work in the service industry, so we made a point to smile & say hello, only to be met with clear annoyance. I was honestly shocked & wish I had caught her name.

After nearly 20 minutes of being ignored, NO water, NO check-in, just other servers walking past us, we finally decided to leave. It was nearly 90 degrees out, and still not even water had been brought to the table.

Just as we were getting up, a younger man (possibly the son of one of the servers) finally brought over water and said, “Just another minute.” We said, “No thank you, we’re leaving,” and HE LAUGHED. Absolutely unacceptable.

I initially thought maybe it was just our experience, but the table behind us also commented loudly, sarcastically saying, “How dare I have the audacity to ask for silverware to eat my salad,” after our same server rolled her eyes at them too!

Several tables in her section were clearly being mistreated.

I was genuinely excited to try this place, but I absolutely would NOT recommend it to anyone.
We work very hard to take this time away and could not have been more disappointed or ashamed. Terrible.

Atmosphere: 1

Food: 1

Service: 1

Didn’t even order . It was so crowded that when we got sat our chairs were hitting other chairs. Had zero view. And the worst part was $25 parking. Won’t be going back .

Atmosphere: 1

Food: 3

Service: 3

Awful service, between the eye rolling waitress and the hostesses, host that couldn’t even make eye contact. We were seated and after 15mins decided to leave and the host/boy laughed at us. Definitely not giving you my money.

Service was so terrible. Sat down and 15m later someone came. The table next to us left because no one came. Another table sat down after us and got good service from same server. Ate and left before we even got our food. She forgot our appetizer. She never refilled water. Forgot about our drinks. We went up to the bar because she wouldn’t come back. Super disappointing. We had to ask for her 3 times from other people. She is blonde and tiny. She did great for the other table. Maybe she thought we weren’t going to tip but the service we got made what she made much lower. It’s crazy for such a good location and on vacation we were here waiting for almost 2 hours.

Atmosphere: 1

Food: 1

Service: 1

Great food and service!! Zach at the pool bar is the Best also!!

Atmosphere: 5

Food: 5

Service: 5

Great grouper sami!!

Atmosphere: 5

Food: 5

Service: 5