Great staff and always willing to take care of all customers. Love the Mount Dora Chili's!
Atmosphere: 5
Food: 5
Service: 5
Gretchen Mayo
Ordered over the phone, picked up 5 minutes before pick up time. Drove home 3 minutes away. Stone cold fries (burger not much better) and no dressing on salad. Asked for no ice in the soda however of course there was ice. And they want a tip for carry out! Not worth eating out or carry out anymore☹️
Food: 2
Service: 2
Aneese
The managers are the worst. The service is terrible. There was hair in my food from the server. Manager was unapologetic. Do not waste your time eating here.
Atmosphere: 1
Food: 1
Service: 1
Mia B.
The managers are racist do not eat here!! Received the worst service ever
Atmosphere: 1
Food: 1
Service: 1
Peace
Don't know what happen today. I enjoy other locations and do not ever recieve cold food. To be honest, from past visits from this location my family and I do not get in the habit of visiting.
Food: 2
Service: 2
Becky Nothstine
Food was OK, service was lacking.
Atmosphere: 4
Food: 4
Service: 3
Gregory Paxson
I had the six ounce sirloin steak with mashed potatoes and broccoli. Everything came out hot and fresh the atmosphere was very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Justin K
Food was very salty. Service was very flow. Atmosphere was very dirty.
Atmosphere: 2
Food: 2
Service: 2
Angela Ruiz
I wish I can give the pickup station servier Dee a ZERO StarShe was very rude and condescending!!To Go, more like Don’t Go!!front serve Dee was so rude and condescending!! If you don’t care about your customers you shouldn’t be in the customer service business. Companies seem to forget that they are where they are because of us, your customers!! If we see stop buying your company will not be successful!Treat your customer as yo would like to be treated!!Unbelievable, ordered Ubereats Chilli from Lady Lake and they were on there way by the time I got home!! Never again from Mt Dora
East Coast Paints
Came in at 5 not a soul in sight. Kept getting looked at by the host and manager. Took 10 minutes for them to acknowledge my party of 7 mind you, the place was empty! Tried to do the right thing and called to speak with manager and of course no one answering! Ale house sat us in 10 min food was great, service was great. They will put Chilis out of business for sure!! Shame on this establishment the absolute worst and won’t be back!
We were greeted as soon as we came in the door, we were seated immediately, and we were offered drinks as soon as we sat down. Definitely a great start. Our food was served in a timely manner and it was all good! We will definitely be back! Thank you to all the staff that made our night a great night after the terrible experience we had at Applebee's! Take notes Applebee's! Chili's just took your spot on the list!
Atmosphere: 5
Food: 5
Service: 5
Fred Rolland
Why would Chili's change the bbq sauce on their ribs?! Just not the same as I remembered, too bad.
Atmosphere: 4
Food: 3
Service: 5
Kristi Vik
I have visited the Mt Dora location 2 times in the last 2 weeks. Both times using the curbside pick up and Both times were a disaster. Last week, I sat in my car 20 minutes past the pickup time and they messed up my order. Tonight I waited about 25 minutes. 2 other cars came and parked they waited awhile and then went in to pick up their orders. I decided to head into the pickup area to ask about my order. The girl working was walking my food out at the same time. I asked if it was in #5 where I was, and she said"YEP" I started to tell her this was the end time this had happened when she proceeded to tell me how busy they were and that she didn't know what to tell me.I was shocked by her response. As she walked away she continued talking under her breath.I can understand people being busy, maybe adjust your wait times when busy, you have our phone number and email let us know or at least have good customer service and be nice and people would be more understanding. Just a thought. She was so rude and because of her and my last 2 experiences, I absolutely will NOT be back. I'll spend my $50-$100 elsewhere.I only put 1 star because I had to.
Todd Curtiss
Didn’t really get a chance to eat. Low on staff due to the new opening of a couple of restaurants in the area. Kitchen was backed up an hour and they would not seat us until they caught.I guess the wait says something.
Great staff and always willing to take care of all customers. Love the Mount Dora Chili's!
Atmosphere: 5
Food: 5
Service: 5
Ordered over the phone, picked up 5 minutes before pick up time. Drove home 3 minutes away. Stone cold fries (burger not much better) and no dressing on salad. Asked for no ice in the soda however of course there was ice. And they want a tip for carry out! Not worth eating out or carry out anymore☹️
Food: 2
Service: 2
The managers are the worst. The service is terrible. There was hair in my food from the server. Manager was unapologetic. Do not waste your time eating here.
Atmosphere: 1
Food: 1
Service: 1
The managers are racist do not eat here!! Received the worst service ever
Atmosphere: 1
Food: 1
Service: 1
Don't know what happen today. I enjoy other locations and do not ever recieve cold food. To be honest, from past visits from this location my family and I do not get in the habit of visiting.
Food: 2
Service: 2
Food was OK, service was lacking.
Atmosphere: 4
Food: 4
Service: 3
I had the six ounce sirloin steak with mashed potatoes and broccoli. Everything came out hot and fresh the atmosphere was very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Food was very salty. Service was very flow. Atmosphere was very dirty.
Atmosphere: 2
Food: 2
Service: 2
I wish I can give the pickup station servier Dee a ZERO StarShe was very rude and condescending!!To Go, more like Don’t Go!!front serve Dee was so rude and condescending!! If you don’t care about your customers you shouldn’t be in the customer service business. Companies seem to forget that they are where they are because of us, your customers!! If we see stop buying your company will not be successful!Treat your customer as yo would like to be treated!!Unbelievable, ordered Ubereats Chilli from Lady Lake and they were on there way by the time I got home!! Never again from Mt Dora
Came in at 5 not a soul in sight. Kept getting looked at by the host and manager. Took 10 minutes for them to acknowledge my party of 7 mind you, the place was empty! Tried to do the right thing and called to speak with manager and of course no one answering! Ale house sat us in 10 min food was great, service was great. They will put Chilis out of business for sure!! Shame on this establishment the absolute worst and won’t be back!
Atmosphere: 1
Service: 1
Restaurantji Recommends
We were greeted as soon as we came in the door, we were seated immediately, and we were offered drinks as soon as we sat down. Definitely a great start. Our food was served in a timely manner and it was all good! We will definitely be back! Thank you to all the staff that made our night a great night after the terrible experience we had at Applebee's! Take notes Applebee's! Chili's just took your spot on the list!
Atmosphere: 5
Food: 5
Service: 5
Why would Chili's change the bbq sauce on their ribs?! Just not the same as I remembered, too bad.
Atmosphere: 4
Food: 3
Service: 5
I have visited the Mt Dora location 2 times in the last 2 weeks. Both times using the curbside pick up and Both times were a disaster. Last week, I sat in my car 20 minutes past the pickup time and they messed up my order. Tonight I waited about 25 minutes. 2 other cars came and parked they waited awhile and then went in to pick up their orders. I decided to head into the pickup area to ask about my order. The girl working was walking my food out at the same time. I asked if it was in #5 where I was, and she said"YEP" I started to tell her this was the end time this had happened when she proceeded to tell me how busy they were and that she didn't know what to tell me.I was shocked by her response. As she walked away she continued talking under her breath.I can understand people being busy, maybe adjust your wait times when busy, you have our phone number and email let us know or at least have good customer service and be nice and people would be more understanding. Just a thought. She was so rude and because of her and my last 2 experiences, I absolutely will NOT be back. I'll spend my $50-$100 elsewhere.I only put 1 star because I had to.
Didn’t really get a chance to eat. Low on staff due to the new opening of a couple of restaurants in the area. Kitchen was backed up an hour and they would not seat us until they caught.I guess the wait says something.
Atmosphere: 5
Certification
Atmosphere: 5
Food: 5
Service: 5