My wife and I had dinner and this five guys tonight in our experience was awesome. They were closed for a little bit for a remodel and they really hit the ground running when they open back up. They had awesome Burgers the restaurant was super clean and the employees were out of this world. My wife and I were very very impressed with the assistant manager Bensley he took the time to explain to us the menu his attitude was awesome my wife has food allergies so Bentley took the time to make sure that everything was prepared just right and we were 100% happy he kept a smile on his face throughout the whole ordeal this type customer service is few and far between thank you very much Bensley
Atmosphere: 5
Food: 5
Service: 5
HAYLEIGH GRAHAM
Bad customer service. Overcharged us because they didn't listen to what we were ordering. Bathrooms stink like sewer, no toilet paper, toilet doesn't flush properly.
Atmosphere: 1
Food: 2
Service: 1
Dick Nicholson
Have been going to Five Guys, both in Naples and Virginia, for many years. You get fast service, decent food, and altogether a good experience. Burgers and hot dogs are fine, French fries are first rate and incredibly plentiful, and the free peanuts, salted in the shell, put it over the top!
Wheelchair accessibility: Definitely accessible
Atmosphere: 3
Food: 4
Service: 4
Shawn Derrick
Food was great but the hood over the cooktop is in desperate need need of maintenance. It screams a high pitch squeal so loud that you leave with a headache after dining in.
Atmosphere: 1
Food: 5
Service: 5
Jon Lemaire
Excellent food and staff Just very pricy
Atmosphere: 5
Food: 5
Service: 5
Edward Parlier
The hamburgers are very hot and delicious, and the service was polite
Atmosphere: 5
Food: 5
Service: 5
Marlene Fernandez
The best burger in Naples, on 10/05/24. Kudos to the chef. We are frequent customers, we are never disappointed, but today was the best. Thank you Chef.
Atmosphere: 5
Food: 5
Service: 5
Maria Perez
I love to eat at five guys but this is the second time I want to drink Brew tea and not tea I ask the to see is it be some and they say no at 5pm no Brew tea
Atmosphere: 2
Food: 3
Service: 2
Judith Ippolito
Used the Active Menus with a good offer of 5% off. The burger was prepared very nicely it was larger than I expected and tasty. Loved all the toppings. All appeared clean. I will return for the vegan burger.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Five Guys Style, Hamburger
Robert Diersing
Extremely poor experience using the Five Guys app for a $250 food delivery. Unfortunately will no longer use Five Guys as a result.
My wife and I had dinner and this five guys tonight in our experience was awesome. They were closed for a little bit for a remodel and they really hit the ground running when they open back up. They had awesome Burgers the restaurant was super clean and the employees were out of this world. My wife and I were very very impressed with the assistant manager Bensley he took the time to explain to us the menu his attitude was awesome my wife has food allergies so Bentley took the time to make sure that everything was prepared just right and we were 100% happy he kept a smile on his face throughout the whole ordeal this type customer service is few and far between thank you very much Bensley
Atmosphere: 5
Food: 5
Service: 5
Bad customer service. Overcharged us because they didn't listen to what we were ordering. Bathrooms stink like sewer, no toilet paper, toilet doesn't flush properly.
Atmosphere: 1
Food: 2
Service: 1
Have been going to Five Guys, both in Naples and Virginia, for many years. You get fast service, decent food, and altogether a good experience. Burgers and hot dogs are fine, French fries are first rate and incredibly plentiful, and the free peanuts, salted in the shell, put it over the top!
Wheelchair accessibility: Definitely accessible
Atmosphere: 3
Food: 4
Service: 4
Food was great but the hood over the cooktop is in desperate need need of maintenance. It screams a high pitch squeal so loud that you leave with a headache after dining in.
Atmosphere: 1
Food: 5
Service: 5
Excellent food and staff
Just very pricy
Atmosphere: 5
Food: 5
Service: 5
The hamburgers are very hot and delicious, and the service was polite
Atmosphere: 5
Food: 5
Service: 5
The best burger in Naples, on 10/05/24. Kudos to the chef. We are frequent customers, we are never disappointed, but today was the best. Thank you Chef.
Atmosphere: 5
Food: 5
Service: 5
I love to eat at five guys but this is the second time I want to drink Brew tea and not tea I ask the to see is it be some and they say no at 5pm no Brew tea
Atmosphere: 2
Food: 3
Service: 2
Used the Active Menus with a good offer of 5% off. The burger was prepared very nicely it was larger than I expected and tasty. Loved all the toppings. All appeared clean. I will return for the vegan burger.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Five Guys Style, Hamburger
Extremely poor experience using the Five Guys app for a $250 food delivery. Unfortunately will no longer use Five Guys as a result.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
fries and shakes are so good!
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Very greasy
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Five Guys Style, Bacon Cheeseburger
Ok burgers, good fries, just a good meal, but nothing special.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bacon Cheeseburger
Too expensive
Atmosphere: 3
Food: 3
Service: 5
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