I placed an online order and I walked in and they were surprised that they had an order. It's five minutes past my order pick up time. The young lady went to the register pulled the receipt was like oh I'll make it now not good service.
Alex Karnaukh
Got the Jetty Punch it tastes like blended ice no hint of strawberry or banana. I’m pretty sure they just ran out of fruits and just made ice smoothies. Extremely disappointed
Adriane
Super friendly staff.. great location. Owner was here today and helped with my coupon issue... And was very kind and easy going about it... Lisa made my smoothies and they were all perfect... She's very nice as well!
Atmosphere: 5
Food: 5
Service: 5
Neo
I didn’t wait long for my food, I got my food and drink given to me at my table and they were extremely gentle with the items. I will definitely be coming more often, the food and drinks are phenomenal, and if the lady that takes my order sees this, you’re pretty chill.
Atmosphere: 5
Food: 5
Service: 5
Jackson Geu
Amazing customer service, super nice atmosphere and incredibly kind and helpful
Atmosphere: 5
Food: 5
Service: 5
Frank Echevarria
This place makes me feel healthier
Atmosphere: 5
Food: 5
Service: 5
Cc DemMom1017
You are greeted by a beautiful and kind girl named Dana. She's funny, efficient and pleasant. I love coming here.
Atmosphere: 5
Food: 5
Service: 5
PhilE
Smoothies were very good and sandwiches were excellent. Could be a little bigger. Try it out.
Atmosphere: 4
Food: 4
Service: 4
eric manu
Dear owner, Please take the necessary steps to remedy a bad situation at your earliest convenience. Your staff on duty on May 02,2025 needs training on customer service, the new staff made mistakes taking in new orders, the other attendant (young lady- supposed manager) was very rude to customers. Her tone and choices of words is very bad to your business.
Service: 1
Yadira Medina
This is the best Tropical Smoothie Cafe in Naples. The staff is great and the smoothies and bowls taste really good and fresh
This location NEVER answers their phone. I ordered from the app and they use DoorDash, the driver brought ONE of two items. I ordered a flatbread and a smoothie and he only brought the smoothie. He refused to go back and get it, said call the location. THE LOCATION DOESN'T ANSWER. I cannot leave my job so now I have no lunch and they do not help. I should have learned my lesson because this happened before. Last time the manager didn't even give me a refund, offered a $5 giftcard which doesn't even cover the cost of the meal AND TIP AND DELIVERY FEE.
Atmosphere: 1
Food: 1
Service: 1
Harley RG
For how busy this place is during a Saturday on a soccer tournament weekend they need more than one person making smoothies. I waited an hour for one simple smoothie! They don’t coordinated properly.
I placed an online order and I walked in and they were surprised that they had an order. It's five minutes past my order pick up time. The young lady went to the register pulled the receipt was like oh I'll make it now not good service.
Got the Jetty Punch it tastes like blended ice no hint of strawberry or banana. I’m pretty sure they just ran out of fruits and just made ice smoothies. Extremely disappointed
Super friendly staff.. great location. Owner was here today and helped with my coupon issue... And was very kind and easy going about it...
Lisa made my smoothies and they were all perfect... She's very nice as well!
Atmosphere: 5
Food: 5
Service: 5
I didn’t wait long for my food, I got my food and drink given to me at my table and they were extremely gentle with the items. I will definitely be coming more often, the food and drinks are phenomenal, and if the lady that takes my order sees this, you’re pretty chill.
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service, super nice atmosphere and incredibly kind and helpful
Atmosphere: 5
Food: 5
Service: 5
This place makes me feel healthier
Atmosphere: 5
Food: 5
Service: 5
You are greeted by a beautiful and kind girl named Dana. She's funny, efficient and pleasant. I love coming here.
Atmosphere: 5
Food: 5
Service: 5
Smoothies were very good and sandwiches were excellent. Could be a little bigger. Try it out.
Atmosphere: 4
Food: 4
Service: 4
Dear owner,
Please take the necessary steps to remedy a bad situation at your earliest convenience. Your staff on duty on May 02,2025 needs training on customer service, the new staff made mistakes taking in new orders, the other attendant (young lady- supposed manager) was very rude to customers. Her tone and choices of words is very bad to your business.
Service: 1
This is the best Tropical Smoothie Cafe in Naples. The staff is great and the smoothies and bowls taste really good and fresh
Restaurantji Recommends
I spilled my drink and in no time the staff helped me out. Super friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Nice person, good smoothies and wraps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chia Banana Boost, Thai Chicken
I’ve had some of the best smoothies at this location. Always fast and the workers are kind!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch, Maple-Kissed Sweet Potatoes
This location NEVER answers their phone. I ordered from the app and they use DoorDash, the driver brought ONE of two items. I ordered a flatbread and a smoothie and he only brought the smoothie. He refused to go back and get it, said call the location. THE LOCATION DOESN'T ANSWER. I cannot leave my job so now I have no lunch and they do not help. I should have learned my lesson because this happened before. Last time the manager didn't even give me a refund, offered a $5 giftcard which doesn't even cover the cost of the meal AND TIP AND DELIVERY FEE.
Atmosphere: 1
Food: 1
Service: 1
For how busy this place is during a Saturday on a soccer tournament weekend they need more than one person making smoothies. I waited an hour for one simple smoothie! They don’t coordinated properly.
Atmosphere: 4
Food: 4
Service: 2
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