Took 45 minutes to get a watered down, incorrectly made smoothie, some of the worst customer service and the store stunk, the blenders and lids were very obviously dirty with gunk caked on them. Take your business elsewhere !!!!
Atmosphere: 1
Food: 1
Service: 1
Sebastian Barrios
Place smells like burnt plastic and the service is extremely slow. They don't seem to follow the simple recipes either since they stop blending and add more ingredients in the middle of every blend, not to mention they only make 1 smoothie at a time regardless of people ordering the same flavors and them having 4 blender bases. What is supposed to be a quick and pleasant experience is an extremely lengthy and hard to breathe through process. Waited 45 minutes for a kids smoothie only having 4 smoothies ahead of me. Shouldn't take almost an hour to blend 5 smoothies
Atmosphere: 1
Food: 1
Service: 1
Jennifer Alvaro
We went to this location as we were in Naples and love Tropical Smoothie. The prices have gone up as with everything unfortunately. But we still ordered as we always get good service and quality food from there. There were only two people behind the counter so it took the gentleman a couple minutes to attend to me. Then once we ordered and paid the food and smoothies came in a reasonable amount of time. Again we have never been disappointed. They were efficient, friendly and the quality was great. Thank you for always staying consistent no matter which location we choose. Would highly recommend a visit.
Atmosphere: 4
Food: 5
Service: 4
Jazmyn Boldt
Always always always forget the damn salsa. Learn how to do your job.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Three Cheese Chicken Quesadillas
Raf Byj
The worst store ever! Only two employees who work as slow as molasses!!! It took them over 30 mins to make food with no one in the store. Not to mention that I will never be back to this location bc of all the flies all over the dishes near the sink area.
Service: 1
Gisselle Padron
I ordered door dash and the door dash was about to give me someone's else order told him that it wasn't mine then hands me my order. When I got inside my house realized my smoothies were correct my food said someone's else name. I went to tropical smoothie my self and the employee Chris was very polite and nice to re do my sandwich. Due to all the inconvenience chris was very helpful. He can for sure do his job.
Atmosphere: 5
Food: 4
Service: 5
Dan
Best tropical smoothie in town. Ordered a discontinued smoothie and the guys were able to still make it. Alejandro , Romeo, and Anthony served us with great smiles and such a great attitude. Business owner must be proud of these employees at this location.
Atmosphere: 5
Food: 5
Service: 5
Llavor Malcolm
Giancarlo had great customer service. Great
Atmosphere: 5
Food: 5
Service: 5
barbara soy
I don't go anymore because there is no waiter who knows Spanish
Amanda Perez
Chris is very helpful and very funny, helped me substitute Buffalo chicken in a quesadilla.
Coming here has always been a joy, but on my latest trip, last night I though I was gonna eat good, but my food was cold, and the chicken was not edible the smoothie was watery, otherwise the customer service was okay.
Atmosphere: 1
Food: 1
Service: 2
Eric
Some of the best customer service! Anthony was patient with me throughout my order, recommending smoothies and food. He also made them in almost 2 minutes! Outstanding service and speed from
Atmosphere: 5
Food: 5
Service: 5
Eliany Hernandez
Terrible management, they couldn’t sell food at 3pm because there were not enough employees at least that’s what they told
Food: 2
Service: 1
Sperry K.
The worst smoothies I ever had! It was more like a water smoothie than anything else. I ordered two smoothies and they both tasted like I was drinking water with no flavor or fruit. Literally, they must have used melted ice or put in water because it came out like I was drinking a liquid then an actual smoothie.I'm surprised this place has 4.1 stars since they can't make smoothies. Do yourself a favor and go to a different Tropical smoothie location since this was the worst one I have ever visited...Management needs to step in and retrain or hire new managers to know how to make a smoothies. If not then change your name from Tropical Smoothies to Tropical Waters since that is what you're severing
Took 45 minutes to get a watered down, incorrectly made smoothie, some of the worst customer service and the store stunk, the blenders and lids were very obviously dirty with gunk caked on them. Take your business elsewhere !!!!
Atmosphere: 1
Food: 1
Service: 1
Place smells like burnt plastic and the service is extremely slow. They don't seem to follow the simple recipes either since they stop blending and add more ingredients in the middle of every blend, not to mention they only make 1 smoothie at a time regardless of people ordering the same flavors and them having 4 blender bases. What is supposed to be a quick and pleasant experience is an extremely lengthy and hard to breathe through process. Waited 45 minutes for a kids smoothie only having 4 smoothies ahead of me. Shouldn't take almost an hour to blend 5 smoothies
Atmosphere: 1
Food: 1
Service: 1
We went to this location as we were in Naples and love Tropical Smoothie. The prices have gone up as with everything unfortunately. But we still ordered as we always get good service and quality food from there. There were only two people behind the counter so it took the gentleman a couple minutes to attend to me. Then once we ordered and paid the food and smoothies came in a reasonable amount of time. Again we have never been disappointed. They were efficient, friendly and the quality was great. Thank you for always staying consistent no matter which location we choose. Would highly recommend a visit.
Atmosphere: 4
Food: 5
Service: 4
Always always always forget the damn salsa. Learn how to do your job.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Three Cheese Chicken Quesadillas
The worst store ever! Only two employees who work as slow as molasses!!! It took them over 30 mins to make food with no one in the store. Not to mention that I will never be back to this location bc of all the flies all over the dishes near the sink area.
Service: 1
I ordered door dash and the door dash was about to give me someone's else order told him that it wasn't mine then hands me my order. When I got inside my house realized my smoothies were correct my food said someone's else name. I went to tropical smoothie my self and the employee Chris was very polite and nice to re do my sandwich. Due to all the inconvenience chris was very helpful. He can for sure do his job.
Atmosphere: 5
Food: 4
Service: 5
Best tropical smoothie in town. Ordered a discontinued smoothie and the guys were able to still make it. Alejandro , Romeo, and Anthony served us with great smiles and such a great attitude. Business owner must be proud of these employees at this location.
Atmosphere: 5
Food: 5
Service: 5
Giancarlo had great customer service. Great
Atmosphere: 5
Food: 5
Service: 5
I don't go anymore because there is no waiter who knows Spanish
Chris is very helpful and very funny, helped me substitute Buffalo chicken in a quesadilla.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Quesadilla
Restaurantji Recommends
They never answer the phone
Coming here has always been a joy, but on my latest trip, last night I though I was gonna eat good, but my food was cold, and the chicken was not edible the smoothie was watery, otherwise the customer service was okay.
Atmosphere: 1
Food: 1
Service: 2
Some of the best customer service! Anthony was patient with me throughout my order, recommending smoothies and food. He also made them in almost 2 minutes! Outstanding service and speed from
Atmosphere: 5
Food: 5
Service: 5
Terrible management, they couldn’t sell food at 3pm because there were not enough employees at least that’s what they told
Food: 2
Service: 1
The worst smoothies I ever had! It was more like a water smoothie than anything else. I ordered two smoothies and they both tasted like I was drinking water with no flavor or fruit. Literally, they must have used melted ice or put in water because it came out like I was drinking a liquid then an actual smoothie.I'm surprised this place has 4.1 stars since they can't make smoothies. Do yourself a favor and go to a different Tropical smoothie location since this was the worst one I have ever visited...Management needs to step in and retrain or hire new managers to know how to make a smoothies. If not then change your name from Tropical Smoothies to Tropical Waters since that is what you're severing
Atmosphere: 3
Food: 1
Service: 3