Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
11806 Biscayne Blvd, North Miami
(305) 895-0274
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
Ratings
Menu


Hours
Monday | 10AM - 12AM |
Tuesday | 10AM - 12AM |
Wednesday | 10AM - 12AM |
Thursday | 10AM - 12AM |
Friday | 10AM - 12AM |
Saturday | 10AM - 12AM |
Sunday | 10AM - 12AM |
Pollo Tropical is a highly recommended restaurant known for its excellent attention and fast service. The staff is attentive and precise, catering to all types of people. Whether dining in or taking food away, the quality of products and good presentation are consistent. Customers appreciate the small gestures, like ensuring the food is served hot and maintaining a clean table. However, some reviews mention issues with online ordering and drive-thru service, noting that online options may not match what is available in-store. Additionally, some customers have observed that certain food items, like rolls, are pictured but not included in their orders.
Despite these concerns, many still enjoy the Bone in Chicken, which is highlighted for its flavor and preparation when done right. Customers are encouraged to ask for a side of the cilantro garlic sauce to enhance their meal. Overall, Pollo Tropical stands out for its great service and quality food, making it a favorite spot for many, though attention to detail in service could be improved.