Pizza Hut
$ • Pizza, Chicken Wings
Hours:
8449 SW State Rd 200 #133, Ocala
(352) 873-4025
About Pizza Hut
Customers' Favorites
Pizza Hut Reviews
On 12-4-23 I called Pizza Hut and tried to order a Melt for pickup. Unfortunately, I was connected to your call center and reached someone I had great difficulty in understanding. I asked to be transferred to the store and then I got a dial tone. Either the person I was talking to didn't know how to transfer the call, or he hung up.
I called again and was able to get through to the store. My order had not been received. I spoke with Sherry, 026523. She apologized...read full review
Ratings
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 11PM |
Pizza Hut is a popular restaurant known for its delicious pizza offerings. Some customers, however, have experienced mixed experiences with their delivery service and order accuracy.
One customer had a great experience with the pizza, describing it as excellent and one of the better pizzas in Ocala. However, another customer faced issues with delivery, noting it was 30 minutes late and lukewarm. The driver marked the order as delivered before arriving, which caused confusion. This customer mentioned that they would have avoided ordering if they had known the delivery was through Door Dash.
While some customers appreciate the nostalgic taste of Pizza Hut, others have had issues with order placement. One customer had difficulty with the phone order process, initially connecting to a call center and struggling to understand the representative. The local store staff member, Sherry, resolved the issue by providing the order at no charge.
The restaurant offers a variety of options, including gluten-free dough and vegetarian pizzas. However, one customer expressed dissatisfaction with the size and presentation of the "New York-style" pizza, feeling that the crust and slice size did not meet expectations.
Overall, Pizza Hut's food quality and customer service seem to vary, with some customers enjoying the friendly staff and diverse menu options, while others experience issues with delivery and order accuracy.