Charleys Cheesesteaks

Putting fries straight into a styrofoam container is disgusting and unsanitary. 7 holes in my container from melted styrofoam touching the fries... Also why does my Chicken California have more ranch than chicken...

Food: 1

I ordered a cheese steak sandwich and asked for some hot sauce. I was told the hot sauce would be 85 cents. Hot sauce is free at every other Charley's. You can get hot sauce at Wawa for free. You should be allowed some hot sauce with the purchase of your sandwich. This place is ridiculous.

It was my first time experience from Charley’s Cheesesteaks. I was so satisfied by super delicious sandwich and the best potato fries I’ve ever had. Also, their staff was so kind and friendly. I will be coming back for sure. Highly recommend it!

Today's experience was special. I was captivated by the excellence of the Philly cheesesteak. And the French fries were perfect, incomparable to any other place. I highly recommend it.

I love coming to this charley's cheesesteaks in the West Oak Mall. Whenever I come there there's 2 people who make my food the best. Mike and Demetri, they are the best. No matter what I need to add into the food, no matter how much veggies I need my food always come out perfect with a smile.

Food made fresh and their Frie's are the best

I hope I don't get sick, the steak was rotten. I know power was lost, but I can't believe they kept it, and then sold it to me. If I get sick, there will be a lawsuit

Last week, I attempted to use the ordering kiosk. There was an issue with the system. It had ended up not processing my order, but unfortunately charging my card.

Mike and Sean, you guys are the best!

Today, they resolved our issue. Even though it was a tricky situation, both of them were extremely kind, patient, and helpful.

We definitely will be back again!! 🙏

Atmosphere: 5

Food: 5

Service: 5

Food is amazingly delicious, well cook , friendly staff.

Atmosphere: 5

Food: 5

Service: 5

I'm love the food ??

Atmosphere: 5

Food: 5

Service: 5

The menu I chose today was PHILLY CHEESESTEAK, the seasonal kentucky bourbon , and strawberry lemonade.The bread was cooked just right and the amount of meat was generous, making it a satisfying meal. French fries are also well fried. Above all, I hope you try this drink. It's refreshing but not too sweet.The staff were also friendly.Next time, I plan to order the chicken menu.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Original Fries, Kentucky Bourbon Cheesesteak, Philly Cheesesteak

Delicious! Fresh and quality food! Different types of tasty meats with different seasoning options and served on bread! Excellent service! Very attentive and kind. Whenever I need to go to the DMV, I take the opportunity to stop by!

This Charley's is located at the West Oaks Mall! Surprisingly good and delicious! And they actually have seasoned salt at this location.

Parking: This is Mall parking, so there is more than enough parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly, Original Fries

This location has been consistently great when it comes to food quality. Always fresh, wait times are never more than 5-10 minutes unless it’s Friday or Saturday then you’ll probably be waiting a little longer because it will be packed.Most of the staff is very nice and respectful and the few bad interactions I’ve had I’ve just chalked it up to them having a bad day or something unrelated. The atmosphere is nice and usually you can get a table and enjoy your meal without being surrounded by a group of people. Overall I’d give this location a solid 9/10. The only issue I have is on the back of every receipt you can take a survey to redeem a free regular sized drink and I’ve done that before and everything went fine but recently the employees say “we don’t do that anymore.” and I’m unsure if that’s the truth. If it’s on the receipt then it should be honored. Other than that, great location with great food.Update: I went there today 02/04/23 and the employees were incredibly nice and respectful but the quality of the fries really dampened the experience, they were just barely cooked and still white. This is a rare occurrence at this location so I’m hoping this was a simple mistake and nothing more. Overall, still a good place to eat.

Please send me your address