it’s always something at this store. never consistent in anything.
Atmosphere: 1
Food: 1
Service: 1
Blake Gossin
very friendly
Atmosphere: 5
Food: 5
Service: 5
Semra Inan
Employee is so rude. They do not care about the customers. They said bad words
Geno Leon
I've been ordering a medium hot chocolate all week and it's been delicious...so delicious that this morning I decided to go with a large. What a mistake because this large got chocolate turned out to be a large hot water with a hint of chocolate. So disappointing.
Atmosphere: 2
Food: 2
Service: 2
Dillon Grantier
This location is horrible, I used to live in the area five years ago and nothing has changed, My mom had her debit card stolen from her from an employee and her years ago, I was back in town visiting and I tried this location on two different dates, The first time they forgot to make my food and had to wait 25 minutes for a sandwich. The second time they overcharged me by about $10 not doing the meal deal. Absolute worst location
Atmosphere: 3
Food: 3
Service: 1
Les Hardley
I have tried this location several times since I moved to this area because it's the closest one to me but I will drive a few miles further to the one on Route 50 because the service here is terrible they seem to have new employees every week and the ones they have seem to be rude or disinterested at best. There's usually a homeless person sitting in the lobby. Yesterday I went inside there were 4 employees i could see and they basically ignored me for about 5 minutes as they served the drive thru. I eventually had to ask for help then some came from the back. If I didn't ask I guess I'd still be standing there😒
Atmosphere: 1
Food: 2
Service: 1
Esther Brevil
The morning kitchen is really understaffed and it took forever to take our order. We had to repeat our order multiple times and our order still came wrong. All of our drinks came like 3/4 full my sister’s drink came almost halfway full. Paid for medium and got a small in a medium cup.
Atmosphere: 2
Food: 2
Service: 1
Susan Morelli
Love the ice coffee and my dog loves the plain donut.
Atmosphere: 5
Food: 4
Service: 5
J. Malcolm
This place has plenty of selections for ice cream, but not so much the donuts. If you don't go early your selection will be limited. It is a donut shop after all. The decor is basically what you'll find in an ice cream and donut shop. The staff was courteous and helpful. If they didn't have or was short on a selection, they offered plenty of other options.
Upon arriving at the drive-thru, I purchased two donuts and a small iced chai, only to be shocked to discover that the total cost was nearly $10. I inquired about the price, as I had previously paid a similar amount for a large iced chai (which only tasted like milk no chai at all) and two donuts at the Dunkin’ Donuts store in Winter Garden. The attendant informed me that the price was correct and proceeded to serve me. It is evident that prices have become excessively high. Outside build could do with little TLC.
Atmosphere: 1
Food: 3
Service: 4
Orfa Hernandez-Camacho
This is the only dunkin where I know my iced coffee will be spot on. Their current staff is great.
Atmosphere: 5
Food: 5
Service: 5
diana sara ogeerally
This location does not like to add sugar in your coffee even when u ask at the drive thru. taste your coffee before you drive off even if it burns your mouth.because they do not pay attention I stopped coming here in the past because of this problem they were doing good until recently its a problem again also there muffins are stale
Tinaca Garner
Service was good. In one of my drinks the milk used was obviously bad. What a waste.
Atmosphere: 4
Food: 1
Service: 4
Blessed Hands Soulfood and Catering
Donuts always fresh, great customer service and the best butter pecan ice coffee.....
The two ladies working this morning amazing 🩷 So friendly I will definitely be coming back to this location !
Service: 5
it’s always something at this store. never consistent in anything.
Atmosphere: 1
Food: 1
Service: 1
very friendly
Atmosphere: 5
Food: 5
Service: 5
Employee is so rude. They do not care about the customers. They said bad words
I've been ordering a medium hot chocolate all week and it's been delicious...so delicious that this morning I decided to go with a large. What a mistake because this large got chocolate turned out to be a large hot water with a hint of chocolate. So disappointing.
Atmosphere: 2
Food: 2
Service: 2
This location is horrible, I used to live in the area five years ago and nothing has changed, My mom had her debit card stolen from her from an employee and her years ago, I was back in town visiting and I tried this location on two different dates, The first time they forgot to make my food and had to wait 25 minutes for a sandwich. The second time they overcharged me by about $10 not doing the meal deal. Absolute worst location
Atmosphere: 3
Food: 3
Service: 1
I have tried this location several times since I moved to this area because it's the closest one to me but I will drive a few miles further to the one on Route 50 because the service here is terrible they seem to have new employees every week and the ones they have seem to be rude or disinterested at best. There's usually a homeless person sitting in the lobby. Yesterday I went inside there were 4 employees i could see and they basically ignored me for about 5 minutes as they served the drive thru. I eventually had to ask for help then some came from the back. If I didn't ask I guess I'd still be standing there😒
Atmosphere: 1
Food: 2
Service: 1
The morning kitchen is really understaffed and it took forever to take our order. We had to repeat our order multiple times and our order still came wrong. All of our drinks came like 3/4 full my sister’s drink came almost halfway full. Paid for medium and got a small in a medium cup.
Atmosphere: 2
Food: 2
Service: 1
Love the ice coffee and my dog loves the plain donut.
Atmosphere: 5
Food: 4
Service: 5
This place has plenty of selections for ice cream, but not so much the donuts. If you don't go early your selection will be limited. It is a donut shop after all. The decor is basically what you'll find in an ice cream and donut shop. The staff was courteous and helpful. If they didn't have or was short on a selection, they offered plenty of other options.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Upon arriving at the drive-thru, I purchased two donuts and a small iced chai, only to be shocked to discover that the total cost was nearly $10. I inquired about the price, as I had previously paid a similar amount for a large iced chai (which only tasted like milk no chai at all) and two donuts at the Dunkin’ Donuts store in Winter Garden. The attendant informed me that the price was correct and proceeded to serve me. It is evident that prices have become excessively high. Outside build could do with little TLC.
Atmosphere: 1
Food: 3
Service: 4
This is the only dunkin where I know my iced coffee will be spot on. Their current staff is great.
Atmosphere: 5
Food: 5
Service: 5
This location does not like to add sugar in your coffee even when u ask at the drive thru. taste your coffee before you drive off even if it burns your mouth.because they do not pay attention I stopped coming here in the past because of this problem they were doing good until recently its a problem again also there muffins are stale
Service was good. In one of my drinks the milk used was obviously bad. What a waste.
Atmosphere: 4
Food: 1
Service: 4
Donuts always fresh, great customer service and the best butter pecan ice coffee.....
Atmosphere: 5
Food: 5
Service: 5
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