Chili's Grill & Bar
$ • Tex-Mex, Bars, Seafood
Hours:
2005 E West Pkwy, Fleming Island
(904) 264-8412
About Chili's
Customers' Favorites
Chili's Reviews
Share your opinion about Chili's Grill & Bar
ordered a 6 oz steak meal. ok if you wanted a kids meal. 1/3 of the steak was fat and gristle. called to let manager know and was basically told too bad. steak is prepackaged and verified. 'Yeah, salad is small, but that's our serving' when asked whatvi want for it to be made right, I said replace the steak. nope. not happening. then why ask????? says sorry I'm not happy but actions say otherwise.
the food is very good 👍🏼⭐⭐⭐⭐ but very bad service from the waitresses and the food takes too long to serve (more than 40 minutes)
Ratings
Menu
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 12AM |
| Saturday | 11AM - 12AM |
| Sunday | 11AM - 11PM |
People in Fleming Island Also Viewed
Chili's Grill & Bar provides a welcoming environment with friendly staff, a clean dining area, and good wheelchair accessibility. The restaurant offers hot food, including special dishes like the watermelon Margherita. The service is generally quick and attentive, and the waiters are friendly and helpful. Many customers enjoy the value of dining at Chili's, especially compared to more expensive fast food options.
However, some guests have experienced challenges with getting attention from staff at times, especially during busy hours when the restaurant can become crowded. Parking might be limited, and there are not enough handicap spots. The bathrooms are kept clean, and the tables are well maintained. The entrance is on the side of the building facing Lazy Boy, with most parking available around the side and back. While the food is average for a Chili's, it is usually well prepared and served reasonably quickly. Overall, many customers appreciate the friendly atmosphere and the quality of service, though attention to allergies and order accuracy can be improved. One recent experience involved a dairy allergy issue where the server quickly arranged a new burger, highlighting the importance of food safety.
A customer also shared their experience with delivery, noting that orders are often not 100% accurate, such as missing salad dressings, which can be frustrating. They mentioned that previous attempts to resolve these issues were limited to returning for pickup, which was not ideal. Despite these issues, some staff members, like Brandon, stand out for their exceptional service, making visits more enjoyable.