I would say it's just okay. we just got back and unfortunately our room experience was not pleasant. I think the unit we have stayed at needs to be refurbished. but the most disgusting thing was are dirty bed sheets with stale gum on them. Also holes and reaps. maybe in the future we will get better experience. especially if we want to buy a time share there
Universal uk parks
We’ve been coming too the Sheraton ever since something like the year 2000 /2001 we have always liked the villages we always feel home when we stay here
Meeting family & friends around the pool or just having a drink at the bar
It’s an amazing place to visit plus you can get to Disney is like 10 minutes
Plus idrive has so much stuff to see & do it’s a great location here
See you again soon 😎
Christopher Ryan-Peek
I stayed here twice about five years ago. As someone from Australia, this place truly feels like a home away from home — a wonderful spot to relax, unwind, and spend quality time with family.
Morgan Bradley
I don’t even know where to start! We had been communicating with a David who was supposed to meet us upon arrival, that never happened. We got checked in. The room was decent. Outdated for a Marriott and Sheraton. We were there for 5 days and 4 nights. The villa came with a full kitchen however the oven didn’t work, they claimed engineering came in which we were gone but it still never worked. Fine, not a huge issue. The issue was the party people above us! Stomping and carrying on until 3/4am EVERY night! To the point things were shaking on the walls! We spoke with Emma Maier (the assistant director of the front desk) along with Carlos and Jose from “security” because the people above refused to answer their door or phone they said there wasn’t anything they could due since the resort was at capacity. So for 4 nights we got an hour or two of sleep. They could care less about the Sheraton standards let alone the guest staying on property. Absolutely disappointing and will never again! Do not stay here!
Holly Conrey
We had nothing but problems at this resort, to the point that we ended up leaving and eating the cost because they refused a refund. Dirty, smelly rooms, room wasn’t ready, long transport wait times. When we finally made it to our room it smells like an old musty gym bag. Then the people in the room next to us were smoking and set off the smoke detector which then went off in our room as the rooms were wired together. So we ended up having to stay in the hallway for about 30 mins until maintenance came to fix jt. It was just one issue after another and the staff were just not helpful. I’m so disappointed with this whole experience that it has turned me off to Marriott hotels altogether for good.
If you’re staying at the Sheraton Vistana Villages resort and thinking this would be a great, resort-service style restaurant, my advice is to readjust your expectations. The restaurant is nearly completely self-service from getting your own utensils and menu, seating yourself, ordering your food through an app, and cleaning your own table. There are no servers floating around to assist with issues or needs, etc., no free refills. Just keep this in mind. My biggest complaint was the food quality. My husband ordered a burger and upon its arrival, we realized the cheese paper had been left on it and served to us… it was really obvious and I’m not sure how they missed it. I ordered the shrimp fiesta bowl, which came with a sad 5 scrawny shrimps priced at $18 for a little corn, 2 lime wedges and 4 small pieces of pineapple for $18. It was really lackluster, and lived up to the reputation of hotel food being less than average. I would say airport food is better.
Atmosphere: 2
Food: 1
Service: 1
Kate Roberts
I do not understand the good reviews of this restaurant. While we had great service and the place was clean, the food and drinks were terrible. The Margarita and Watermelon Margarita tasted terrible. Not sure if it was cheap tequila or just made incorrectly. We had Shrimp tacos, Chicken Avocado Wrap, Pulled Pork Sandwich and the Cesar Salad. No flavor, lack of quality ingredients and OK portions. It was mediocre at best. Cups are plastic, dishes are biodegradable paper or small metal sheet pans with tissue. Silverware was also a biodegradable plastic. We spent $100 (with tip) on a meal that was just not good.
FYI, any place that charges $18 for 6 chicken wings is insane. $21 for flats. Pizza oven hasn’t been working for 6 weeks per the waiter.
Atmosphere: 2
Food: 1
Service: 4
Daniel Lehmann
Food was great. Ask for the cosmo drink with peach puree.
Atmosphere: 5
Food: 5
Service: 5
Ash
The cheese on the fries taste fake. Just not a good cheese fries at all ?.
A decent food option located inside the Sheraton Vistana villages. Would recommend if you don’t want to try anything fancy and just chill by the poolside.
I would say it's just okay. we just got back and unfortunately our room experience was not pleasant. I think the unit we have stayed at needs to be refurbished. but the most disgusting thing was are dirty bed sheets with stale gum on them. Also holes and reaps. maybe in the future we will get better experience. especially if we want to buy a time share there
We’ve been coming too the Sheraton ever since something like the year 2000 /2001 we have always liked the villages we always feel home when we stay here Meeting family & friends around the pool or just having a drink at the bar It’s an amazing place to visit plus you can get to Disney is like 10 minutes Plus idrive has so much stuff to see & do it’s a great location here See you again soon 😎
I stayed here twice about five years ago. As someone from Australia, this place truly feels like a home away from home — a wonderful spot to relax, unwind, and spend quality time with family.
I don’t even know where to start! We had been communicating with a David who was supposed to meet us upon arrival, that never happened. We got checked in. The room was decent. Outdated for a Marriott and Sheraton. We were there for 5 days and 4 nights. The villa came with a full kitchen however the oven didn’t work, they claimed engineering came in which we were gone but it still never worked. Fine, not a huge issue. The issue was the party people above us! Stomping and carrying on until 3/4am EVERY night! To the point things were shaking on the walls! We spoke with Emma Maier (the assistant director of the front desk) along with Carlos and Jose from “security” because the people above refused to answer their door or phone they said there wasn’t anything they could due since the resort was at capacity. So for 4 nights we got an hour or two of sleep. They could care less about the Sheraton standards let alone the guest staying on property. Absolutely disappointing and will never again! Do not stay here!
We had nothing but problems at this resort, to the point that we ended up leaving and eating the cost because they refused a refund. Dirty, smelly rooms, room wasn’t ready, long transport wait times. When we finally made it to our room it smells like an old musty gym bag. Then the people in the room next to us were smoking and set off the smoke detector which then went off in our room as the rooms were wired together. So we ended up having to stay in the hallway for about 30 mins until maintenance came to fix jt. It was just one issue after another and the staff were just not helpful. I’m so disappointed with this whole experience that it has turned me off to Marriott hotels altogether for good.
Very nice resort
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sandwich, Fish, Salad
If you’re staying at the Sheraton Vistana Villages resort and thinking this would be a great, resort-service style restaurant, my advice is to readjust your expectations. The restaurant is nearly completely self-service from getting your own utensils and menu, seating yourself, ordering your food through an app, and cleaning your own table. There are no servers floating around to assist with issues or needs, etc., no free refills. Just keep this in mind. My biggest complaint was the food quality. My husband ordered a burger and upon its arrival, we realized the cheese paper had been left on it and served to us… it was really obvious and I’m not sure how they missed it. I ordered the shrimp fiesta bowl, which came with a sad 5 scrawny shrimps priced at $18 for a little corn, 2 lime wedges and 4 small pieces of pineapple for $18. It was really lackluster, and lived up to the reputation of hotel food being less than average. I would say airport food is better.
Atmosphere: 2
Food: 1
Service: 1
I do not understand the good reviews of this restaurant. While we had great service and the place was clean, the food and drinks were terrible. The Margarita and Watermelon Margarita tasted terrible. Not sure if it was cheap tequila or just made incorrectly. We had Shrimp tacos, Chicken Avocado Wrap, Pulled Pork Sandwich and the Cesar Salad. No flavor, lack of quality ingredients and OK portions. It was mediocre at best. Cups are plastic, dishes are biodegradable paper or small metal sheet pans with tissue. Silverware was also a biodegradable plastic. We spent $100 (with tip) on a meal that was just not good.
FYI, any place that charges $18 for 6 chicken wings is insane. $21 for flats. Pizza oven hasn’t been working for 6 weeks per the waiter.
Atmosphere: 2
Food: 1
Service: 4
Food was great. Ask for the cosmo drink with peach puree.
Atmosphere: 5
Food: 5
Service: 5
The cheese on the fries taste fake. Just not a good cheese fries at all ?.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Good food for a resort. Friendly service.
Atmosphere: 4
Food: 4
Service: 4
Are bartender Julia was absolutely great. Great personality. Made the visit worthwhile. Food was awesome.
Looking forward to the next visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak Sandwich, Chicken Tenders
Staff is great, food horrible
A decent food option located inside the Sheraton Vistana villages. Would recommend if you don’t want to try anything fancy and just chill by the poolside.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish
Overated, poor food, slow service
Atmosphere: 4
Food: 2
Service: 3
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