Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' is a popular restaurant that offers a varied menu and generally provides good customer service. The staff, particularly the dedicated employee Quan and the friendly, attentive New Morning Guy, are praised for their politeness, accommodation, and excellent customer service. Customers appreciate that staff members like Robbie are willing to fix orders with a smile, and many find the service quick and accurate when the restaurant is not busy. However, the restaurant has faced challenges with understaffing, which sometimes results in incomplete or mixed-up orders. The location is considered somewhat poor, with a drive-thru next to an old hotel that looks abandoned and rundown. The menu includes items like the coffee cake muffin, which may be a little dry or stale but is generally acceptable. Overall, some customers feel that the restaurant doesn’t deserve the negative reputation it sometimes gets, especially when visited during quieter times where service is swift and accurate. The management and some employees have also been criticized for not showing the same level of commitment as the hardworking staff.

Customers' Favorites

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Dunkin' Donuts Reviews

2.2
262 ratings
5
22%
4
6%
3
5%
2
8%
1
59%
Food
2.5
Atmosphere
2.3
Service
2.3

Share your opinion about Dunkin'

i gave them 5 because they are very helpful and nice people
The worker at the window explained the menu to us. The food was fresh and warm and exceeded the dunkin usual. Great service from another woman that ensured we got everything we ordered. Thank you to this team today!!! You made our vacation
I don't know why this one has such bad reviews. We live down the road and have been coming here for the last 2 years. The manager in the morning and the young man (we mostly come on Saturday early) are always super nice and on top of everything. My coffee is always exactly how I ordered it and food too. And if they are busy, they always at least acknowledge you there if they can't get to you right away. We've gone to many in the area, and this one is always our favorite. Never...read full review

Read All Reviews(262)

Hours

Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 6AM - 7PM
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