Came at 7:45 and posted hours are until 8 pm. Sat at drive through. At 7:53 I pull up to window. The clerk comes to window and informs me they closed early because it's slow and they only pay him until 8 pm. I went to Wawa and got my office coffee. What a joke this DD is.
Service: 1
Ozzy Callooh
This location never fails to disappoint. Employees play loud music, don't speak up, and seem to be unfamiliar with the menu. At least they rang up my order incorrectly which seemed to be in my favor.Go to Foxtail up the road instead. Dunkin Corp, close this location so something better can take its place.
Atmosphere: 1
Food: 2
Service: 1
560_kicks
This has to be one of the worst, ran Dunkin’ Donuts ever the man behind the counter, running the register today I believe his name is Manny is very rude unprofessional he got upset because the food that they gave me with my order was uncooked so I asked for a refund he got upset and told me to just take my food and go when I refused he threaten me with violence. I will never return here.
Atmosphere: 1
Food: 1
Service: 1
angie
very slow
mall mall
The staff here are very unprofessional, negative as hell, seem like they are miserable working here and it messes up my vibe. Not to mention my orders always comes out messed up or missing something.
Atmosphere: 1
Food: 4
Service: 1
Peanut Kookie
They should tend to their lobby a little bit
Atmosphere: 3
Service: 5
Recommended dishes: Iced Macchiato, Bagels
mr bannana (potatogod)
When I got there most of the inventory was empty. Even the hazelnut for coffee. Now I'm sure this doesn't happen often but they should be constantly pushing out fresh donuts and ordering ingredients they need before they need them. So that's on them. Otherwise they have 3 nice 1 person chairs that are quote comfortable and share a coffee table by the window. And there is not much space within the restaurant for ordering so when the line is long its hard to get in or out or get to a table.Vegetarian options: My vegan mother enjoys going to dunkin donuts and she gets various things so I'm sure there's more options or special requests that can be made
The staff isn’t trained and they are always running out of items.
Atmosphere: 1
Food: 1
Service: 1
Tonya N.
Come here at night but only if you want to be treated like crap or if you want to be told that they have already shut everything down 30 minutes before they are actually supposed to close the store. The night people are absolutely miserable human beings and their goal is to make your life miserable too, and then take your money. I ordered a simple hot coffee on my Dunkin app 20 minutes before they are supposed to close and when I got there, I was told that she had already shut everything down before my order came through and that she was cleaning up. And then she chastised me for ordering "so late" and that she didn't have time to make the coffee because I ordered 20 minutes before closing. How freaking long does it take make a cup of coffee?!?!? It doesn't take any more than a minute or 2. And then she wouldn't give me a refund since I ordered on my app. This is also a Better Business Bureau issue because if you say you open until a certain time, then you need to be open. Also, they're always out of stuff and machines are always broken, like, for days on end. Now I understand why people spend more to go to Starbucks. I've never been to a Starbucks where I wasn't treated with respect, kindness and appreciation for my business. It seems like this Dunkin Donuts, with their lazy, rude night crew, have never heard of those words. I wish every day of their miserable lives, they are treated with the same disdain and disgust that they show their customers.
I liked this Dunkin. Service was friendly, on point and with a smile. The only things that I didn't really like here is they were out of the item I asked for. And the dining area was trashed. Lol. There was crumbs all over the tables and floor. The chairs looked as if someone was ABOUT to clean up then changed their mind. ? it wasn't a bad experience just not that great compared to other Dunkins. Buy the friendly service by the young lady at the counter definitely helped. So kudos to the staff for their customer service. All in all I'd visit this place again. Everything I've mentioned is quite fixable. So another visit would definitely be a yes!! Good job
Atmosphere: 3
Food: 4
Service: 5
Deyantá M.
I was greeted nicely upon entering. The place is clean. I ordered and received my food promptly. i would go again. Thanks for awesome service
Dr Spicy 97
I would have to say that the customer service in this location is completely sub par.I could almost forgive popular items and ingredients being missing on a highly regular basis, if not for the fact that the customer service at this location is very lackluster. There isn't much point in going to this Dunkin Donuts over others in the area.
Atmosphere: 2
Food: 3
Service: 2
Malachi W.
Would not allow me to enter the store to order my food simply because of other kids making disruption. Very frustrated couldn't even order a drink.
William Browning
Nice smaller Dunkin. But the staff was friendly and they were out of my favorite donut. But it was late in the dayKid-friendliness: Handicap parking close to the door wheelchair accessible
Service is not the best
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Dunkin' Refreshers, Iced Macchiato
Came at 7:45 and posted hours are until 8 pm. Sat at drive through. At 7:53 I pull up to window. The clerk comes to window and informs me they closed early because it's slow and they only pay him until 8 pm. I went to Wawa and got my office coffee. What a joke this DD is.
Service: 1
This location never fails to disappoint. Employees play loud music, don't speak up, and seem to be unfamiliar with the menu. At least they rang up my order incorrectly which seemed to be in my favor.Go to Foxtail up the road instead. Dunkin Corp, close this location so something better can take its place.
Atmosphere: 1
Food: 2
Service: 1
This has to be one of the worst, ran Dunkin’ Donuts ever the man behind the counter, running the register today I believe his name is Manny is very rude unprofessional he got upset because the food that they gave me with my order was uncooked so I asked for a refund he got upset and told me to just take my food and go when I refused he threaten me with violence. I will never return here.
Atmosphere: 1
Food: 1
Service: 1
very slow
The staff here are very unprofessional, negative as hell, seem like they are miserable working here and it messes up my vibe. Not to mention my orders always comes out messed up or missing something.
Atmosphere: 1
Food: 4
Service: 1
They should tend to their lobby a little bit
Atmosphere: 3
Service: 5
Recommended dishes: Iced Macchiato, Bagels
When I got there most of the inventory was empty. Even the hazelnut for coffee. Now I'm sure this doesn't happen often but they should be constantly pushing out fresh donuts and ordering ingredients they need before they need them. So that's on them. Otherwise they have 3 nice 1 person chairs that are quote comfortable and share a coffee table by the window. And there is not much space within the restaurant for ordering so when the line is long its hard to get in or out or get to a table.Vegetarian options: My vegan mother enjoys going to dunkin donuts and she gets various things so I'm sure there's more options or special requests that can be made
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Macchiato, Wake-Up Wrap - Sausage Egg and Cheese, Munchkins Donut Hole Treats, Donuts, Sourdough Breakfast Sandwich
The staff isn’t trained and they are always running out of items.
Atmosphere: 1
Food: 1
Service: 1
Come here at night but only if you want to be treated like crap or if you want to be told that they have already shut everything down 30 minutes before they are actually supposed to close the store. The night people are absolutely miserable human beings and their goal is to make your life miserable too, and then take your money. I ordered a simple hot coffee on my Dunkin app 20 minutes before they are supposed to close and when I got there, I was told that she had already shut everything down before my order came through and that she was cleaning up. And then she chastised me for ordering "so late" and that she didn't have time to make the coffee because I ordered 20 minutes before closing. How freaking long does it take make a cup of coffee?!?!? It doesn't take any more than a minute or 2. And then she wouldn't give me a refund since I ordered on my app. This is also a Better Business Bureau issue because if you say you open until a certain time, then you need to be open. Also, they're always out of stuff and machines are always broken, like, for days on end. Now I understand why people spend more to go to Starbucks. I've never been to a Starbucks where I wasn't treated with respect, kindness and appreciation for my business. It seems like this Dunkin Donuts, with their lazy, rude night crew, have never heard of those words. I wish every day of their miserable lives, they are treated with the same disdain and disgust that they show their customers.
Restaurantji Recommends
I liked this Dunkin. Service was friendly, on point and with a smile. The only things that I didn't really like here is they were out of the item I asked for. And the dining area was trashed. Lol. There was crumbs all over the tables and floor. The chairs looked as if someone was ABOUT to clean up then changed their mind. ? it wasn't a bad experience just not that great compared to other Dunkins. Buy the friendly service by the young lady at the counter definitely helped. So kudos to the staff for their customer service. All in all I'd visit this place again. Everything I've mentioned is quite fixable. So another visit would definitely be a yes!! Good job
Atmosphere: 3
Food: 4
Service: 5
I was greeted nicely upon entering. The place is clean. I ordered and received my food promptly. i would go again. Thanks for awesome service
I would have to say that the customer service in this location is completely sub par.I could almost forgive popular items and ingredients being missing on a highly regular basis, if not for the fact that the customer service at this location is very lackluster. There isn't much point in going to this Dunkin Donuts over others in the area.
Atmosphere: 2
Food: 3
Service: 2
Would not allow me to enter the store to order my food simply because of other kids making disruption. Very frustrated couldn't even order a drink.
Nice smaller Dunkin. But the staff was friendly and they were out of my favorite donut. But it was late in the dayKid-friendliness: Handicap parking close to the door wheelchair accessible
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Muffins, Sour Cream Donut, Donuts