Service was terrible for a Michelin rated restaurant (I understand they lost their rating for 2026). Drinks were delivered 30 min after sitting down, and after asking and reminding the server several times, they were finally delivered one at a time over a period of several minutes. Service was irregular, and server was not on top of what happening and seemed disconnected. Server forgot about sides that we had ordered, and we had to ask. Some dinners were warm at best. Quality of food was excellent, however food is very pricey and we expect better service from a high end restaurant. The service was such a disappointment that we would not recommend this restaurant.
Cory
Excellent dining experience, but spare no expense. Extremely accommodating to dietary needs.
Richard Austin
Very poor service from start to finish. Waited well beyond or reservation for seating.
Atmosphere: 2
Food: 4
Service: 1
Leah
Because this restaurant was located inside the Ritz Carlton and also listed in the Michelin Guide, I had very high expectations for my dining experience. We had a reservation for 7:30 p.m. and it took almost 10 minutes to finally get seated. I'm not sure if this was due to my request to not be seated next to any babies, or if the hostess team is always this slow. My husband and I were dressed up, as we were dining at a Ritz Carlton. Much to our horror, guests seated around us were in hoodies and baseball hats. This is a restaurant that sells a $225 steak and the ambience for fine dining is atrocious. The furniture and case goods looked cheap. A woman was breast feeding her baby as we walked into the restaurant to take a seat to eat. If you are looking to spend a lot of money, and want an elevated dining experience, Knife and Spoon should not be your destination. Our server was very friendly and very knowledgeable about the menu.
Lulu
Been here celebrating my birthday few times. Always good memories. Fabulous food and service. Thank you.
Natasha
Truly exceptional experience!! Pedro, Miguel and Nathan and the chefs at Knife and Spoon made this an amazing evening. The attention to detail, the personal touches and the extensive knowledge about the food, wine and preparation of same were obvious and appreciated. I want to bring my entire firm to this restaurant to show as an excellent example of elevated service.
Matthew
We used to go there often when used to be Norman's. First time at Knife and Spoon. We had a great experience . I would highly recommend for date nights
Jesus
Was amazing, everything beautiful the food, the ambiance, atmosphere everything and where is located is also to beautiful to go with girl and dinner and walk
Garrett Adams
Absolutely amazing experience. From the start to end. I would highly recommend this restaurant to anyone. The service and food went above and beyond. Very pleased with our last visit. We will be back soon.
Very good. Super great service. Wagyu frites, duck, breads and drinks were amazing.
Atmosphere: 5
Food: 5
Service: 5
André Pazos
Mr. Amorim is the key to the outstanding service at this restaurant, providing an incredible and excellent gastronomic experience.
Atmosphere: 5
Food: 5
Service: 5
Jay Choi
Well done. Great place for family
Atmosphere: 5
Food: 5
Service: 5
Michael Lynch
K&S used to be one of our favorites. Avoid like the plague nowadays
Atmosphere: 1
Wayne Rogers
Starting with noise level, so loud, the way the room is could hear voice bounce from all over. Food was just ok, as the high end restaurant inside the Ritz certainly not to that standard. Considering the cost not to that standard.
Very nice at first but then they ignored us.
Atmosphere: 3
Food: 5
Service: 3
Service was terrible for a Michelin rated restaurant (I understand they lost their rating for 2026). Drinks were delivered 30 min after sitting down, and after asking and reminding the server several times, they were finally delivered one at a time over a period of several minutes. Service was irregular, and server was not on top of what happening and seemed disconnected. Server forgot about sides that we had ordered, and we had to ask. Some dinners were warm at best. Quality of food was excellent, however food is very pricey and we expect better service from a high end restaurant. The service was such a disappointment that we would not recommend this restaurant.
Excellent dining experience, but spare no expense. Extremely accommodating to dietary needs.
Very poor service from start to finish. Waited well beyond or reservation for seating.
Atmosphere: 2
Food: 4
Service: 1
Because this restaurant was located inside the Ritz Carlton and also listed in the Michelin Guide, I had very high expectations for my dining experience. We had a reservation for 7:30 p.m. and it took almost 10 minutes to finally get seated. I'm not sure if this was due to my request to not be seated next to any babies, or if the hostess team is always this slow. My husband and I were dressed up, as we were dining at a Ritz Carlton. Much to our horror, guests seated around us were in hoodies and baseball hats. This is a restaurant that sells a $225 steak and the ambience for fine dining is atrocious. The furniture and case goods looked cheap. A woman was breast feeding her baby as we walked into the restaurant to take a seat to eat. If you are looking to spend a lot of money, and want an elevated dining experience, Knife and Spoon should not be your destination. Our server was very friendly and very knowledgeable about the menu.
Been here celebrating my birthday few times. Always good memories. Fabulous food and service. Thank you.
Truly exceptional experience!! Pedro, Miguel and Nathan and the chefs at Knife and Spoon made this an amazing evening. The attention to detail, the personal touches and the extensive knowledge about the food, wine and preparation of same were obvious and appreciated. I want to bring my entire firm to this restaurant to show as an excellent example of elevated service.
We used to go there often when used to be Norman's. First time at Knife and Spoon. We had a great experience . I would highly recommend for date nights
Was amazing, everything beautiful the food, the ambiance, atmosphere everything and where is located is also to beautiful to go with girl and dinner and walk
Absolutely amazing experience. From the start to end. I would highly recommend this restaurant to anyone. The service and food went above and beyond. Very pleased with our last visit. We will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good. Super great service. Wagyu frites, duck, breads and drinks were amazing.
Atmosphere: 5
Food: 5
Service: 5
Mr. Amorim is the key to the outstanding service at this restaurant, providing an incredible and excellent gastronomic experience.
Atmosphere: 5
Food: 5
Service: 5
Well done. Great place for family
Atmosphere: 5
Food: 5
Service: 5
K&S used to be one of our favorites. Avoid like the plague nowadays
Atmosphere: 1
Starting with noise level, so loud, the way the room is could hear voice bounce from all over. Food was just ok, as the high end restaurant inside the Ritz certainly not to that standard. Considering the cost not to that standard.
Atmosphere: 3
Food: 1
Service: 4
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