La Hacienda de San Angel

The food was on the spicier side, but we were told that ahead of time. My husband loved it, and I really enjoyed it too, even though I usually don't prefer spicy food. I have to say, the level of spice was just right and added a lot of flavor without being overwhelming.
Everything we ordered was delicious, our server was awesome, and the drinks were phenomenal. I would definitely recommend this place!

Atmosphere: 5

Food: 5

Service: 5

Great food, excellent service with Joe, overall exceptional experience.

Atmosphere: 5

Food: 5

Service: 5

Our food was really good. I had the osso buco with mashed potatoes and veggies. The asparagus was the best I've ever had. The meat was falling off the bone but the gravy tasted like it came from a package. It was good but not the best gravy. We also found the restaurant very pricey with my osso buco meal at $50. Service was great and it was an overall good meal. The environment was very busy and crowded but it's Epcot, so we expected that. I did love that there were so many gluten free choices! I have celiac, so finding good gluten free food is important to me.
But

Atmosphere: 4

Food: 5

Service: 5

Rice was very oily short rib. Tacos were un edible. Waiter asked me about them told him they were no good took them away and still charged us. Also, the waiter was very quick and was running away every time we asked him for something.

Atmosphere: 3

Food: 1

Service: 1

I had high expectations for this place being our first time. Unfortunately we got pretty sick from the food here. My husband ordered the Al Pastor tacos and we shared. The meat was nothing close to Al Pastor. The meat had lots of bones inside it and a lot of skin in the meat. It honestly grossed us out. Not to mention they give you the meat in a bowl and you have to make your own tacos. That was the first and last time will be eating there.

Food: 1

Disappointing… atmosphere was good, but our food was not. Mine was edible (at best), but my mom couldn’t eat more than 2 bites of hers. Our server also gave us a weird vibe. I think he was just trying to be funny, but he took it too far. Probably wouldn’t eat here again.

Atmosphere: 3

Food: 2

Service: 3

Originally thought I had booked the San Angel restaurant, so was disappointed when I had booked the wrong place, but what a nice surprise! The food was amazing! Server was very nice and attentive. It is a bit pricey but it’s Disney! Would definitely recommend! The shrimp tacos were very good. My daughters shared the Parillada La Hacienda - the steak and chicken it came with were amazing along with the corn. My other daughter ordered the chicken Alambre I believe and it too was so good. Pollo Poblano was also ordered by our group and they loved that too.
We sat overlooking the lake too which was great!

Atmosphere: 5

Food: 5

Service: 5

Very disappointing! We waited 48 minutes before we were seated! We made a reservation 3 months prior, checked in when we were notified we can check in, but we still waited not just 10-20 minutes, but 48 minutes. We wasted so much time when we could’ve explored Epcot more! Plus, we felt discriminated by the hosts and servers! They told us to wait outside in the heat for over 30 minutes when they could’ve let us in the lobby waiting area even when no one was there. One of us got so upset that she had to ask for us to wait inside. Since we were a big group (12 adults, 1 kid), they placed us in 2 separate tables. The tables were far from each other. We had to request for us to be seated on tables right next to each other, which were both clearly empty! Mind you, there were more than enough empty tables the rest of the night. They said it was to keep the server the same, which really doesn’t make sense because the empty tables were right next to each other, closer to the one they initially assigned to us. They could’ve easily connected the tables but we didn’t demand it since they said they couldn’t. My mom also saw the hosts talking about us and making faces when we asked for the other table. The servers were not friendly at all, and not even doing the bare minimum. The food was also very disappointing. We ordered beef and chicken Alambre and both were overcooked and salty. The corn ice cream was good, but the tres leches cake was very dry. We really just wasted time and money at this place.

Atmosphere: 1

Food: 1

Service: 1

Food was not good, SERVICE WAS AWFUL.

Our waitress came with a bad attitude and was not good at her job. Never came and checked on us, never refilled any drinks or gave more water, never cleared our plates. Rude unnecessary comment when one of us ordered a small side rather than a full meal. Forgot to take a drink off the tab, even though I sent it back because it was straight tequila.

The paying process is also total bs, they come over to you with a card reader and wait for you to give a tip. I did not tip and she said to me, “no tip”. Then I explained the reasons for no tip even though it’s highly unprofessional to even ask that to a customer. Then walked away angrily. Do not recommend WILL NEVER COME BACK

Atmosphere: 3

Food: 1

Service: 1

It was a zoo to order (as usual) and we couldn’t get a seat on the beautiful outdoor patio so we ate inside. The food was okay though the margarita was delicious.

Atmosphere: 5

Food: 3

Service: 4

We tried thg Mexican pavilion for the first time during this trip to Disney. While the atmosphere was really cool and the waitress was nice. I received the wrong meal. It was still delicious, but would have preferred what I actually ordered. We did have reservations but as soon as we sat down, we waited forever. The waitress was super nice, but seemed frazzled and very busy.

Atmosphere: 5

Food: 3

Service: 2

very bad service our waitress was very rude, food was ok nothing special never again we are going to this restaurant again.

Atmosphere: 3

Food: 2

Service: 1

marlin and lara and the receptionist
Were so great and polite we felt appreciated and they offered us Halal option and they were great

Bad food. Don’t order the chicken poblano. Service was okay. Atmosphere and view are great though! Food sucks.

Atmosphere: 5

Food: 1

Service: 3

This dinner was booked months in advance for a time that would allow us to watch the light show We arrived early to request “show view” and the first hostess was accommodating. We walked past 4 tables with wonderful views only to be seated behind a pillar. We asked if we would move tables, and was told we could only move to the back of the restaurant. We just left. It was the worst experience I have ever had at a Disney property.

Atmosphere: 1

Food: 1

Service: 1