CURBSIDE 3 TIMES I HAD TO ENTER THE RESTAURANT AFTER WAITING 25 MINUTES FOR MY
Service: 1
Lester Medina
Sooooooo slow, took 35 minutes to get our order, just 2 meals. Said they were waiting for the fries….really???
Atmosphere: 1
Food: 1
Service: 1
Barão Carioca
Unbelievable how horrible this place is
Atmosphere: 1
Food: 1
Service: 1
Nathan's Story-My Mosaic Down Syndrome Journey
Disgusting. The employees pretend not to see us so we used the kiosk to place our order. Food took very long to prepare. When we finally got the food, the fries were old and refilled in oil (see pictures attached) the burgers were greasy and gross. There was no ice available for our drinks. The employees were rude. They only talked amongst each other and played on their phones. This place should be shut down. Absolutely horrendous.
Atmosphere: 1
Food: 1
Service: 1
Slave2_myReef “ReefRookie” Anthony
Clean location friendly staff great food and place to bring your family for quick bite while you in FloridaParking: Clean plenty of spaces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito, Egg Mcmuffin
Shadow Katz
What a night. I ordered one single item at this location for Curbside Pickup around 9pm. Minutes passes by, nobody brings my order. I called three times on the phone to see if there was anything wrong, since it has been half an hour and nobody has brought my order. By the window, I see this "manager" (lady on the photo) laughing, talking with other coworkers, and even playing with an employee's hair. Clearly they were "busy". After waiting and waiting, I decided to go inside and ask for my order. No one is at the counter. Manager and other employees are in the kitchen and still talking and laughing to themselves. As soon as the manager notices me, she rolls her eyes and continues to keep chatting with the coworkers.When I call her attention, and ask her if someone was going to come to the counter because there are people waiting. And as soon as she comes, and I tell her that I have been waiting for half an hour for my order, she storms off, calling me the a. hole word. I have always been a respectful person, I have worked customer service as well, and never in my life I would insult a customer just because they are literally asking a simple work related question. Obviously I got upset due to the fact that she is the "manager", and thinks that is okay to call customers a. holes even tho they already paid. To make matters worse, she would not give me my order which magically got completed, despite no one bringing my order. She continued insulting me on the kitchen, and it is funny, because after I asked her to repeat what she said to me, she decided to just hide in the kitchen and keep trash talking about me, like a child. I do not know this employee got the position for manager. But this conduct is definitely not acceptable. I showed her once again proof of my order, and since she decided to keep being unprofessional and not give me my order, I end up getting it myself.Surprisingly, when I got to the ice machine, there was no ice at all. One of the customers who was also waiting laughed and said "wow they do not even have ice". Not only this manager loves insulting customers but also does not pay attention on keeping the restaurant counter stocked, and ice machine filled. I hope higher-up management takes action against this manager that clearly hates her job. But there was absolutely no way that I was gonna let it pass after a MANAGER calls u a. hole just because I asked her about my curbside order. I am not surprised to see how other people have complained against the same lady manager. Higher management from this location should definitely remove her from manager position. I am also sending this complaint to corporate. This manager lady is unprofessional and bad example for the company.
Atmosphere: 2
Food: 2
Service: 2
Christina Lezin
Went to drive thru, got hotcakes and sausage. I usually ask for extra syrup meaning 1. Drive thru boy say .35 cents. I'm like for what. I have never been charged for 1 syrup. Its a shame. Dry as them pancakes is 1 syrup doesn't. But if I haven't been paying I'm not about to start now. And just cause you say have a good day and slams the window doesn't mean you was respectful.
Andrea Méndez
The worst Mcdonald’s ever! they always give you uncooked
Atmosphere: 1
Food: 1
Service: 1
Rodrigo Neves
Slow service, block of cheese missing, 2 nuggets were missing from an order of 20 and the employees were rude.
Hands down the slowest McDonald’s I’ve ever been to. I was in the drive through for over 20 mins after standing in the lobby for 10 mins with no one acknowledging people standing in line.And pointless to use the mobile app, 2 times I’ve used the mobile and my order wasn’t ready.
Atmosphere: 1
Food: 4
Service: 1
Damaris
I've been waiting over an hour for my food which is only two large fries, a mc double and a
Atmosphere: 1
Food: 1
Service: 1
LORENZO BAZZO
No one on the cash and no one helped
Atmosphere: 1
Food: 3
Service: 1
charbel klaib
Super busy but friendly and welcoming; unlike Zaky’s next door.Food was freshly made and prompt. She brought it out to us.
Atmosphere: 4
Food: 5
Service: 5
Steve White
Wish I could give this place 0 stars. Do not order delivery from them. They decided to tell my drivers that the food was gone when they decided they wanted to close early. Now I'm having to fight Uber Eats to get a full refund because these clowns just didn't want to make my order. Wake up call to start eating this garbage, anyway. This isn't the first time having issues with them but definitely will be the last
CURBSIDE 3 TIMES I HAD TO ENTER THE RESTAURANT AFTER WAITING 25 MINUTES FOR MY
Service: 1
Sooooooo slow, took 35 minutes to get our order, just 2 meals. Said they were waiting for the fries….really???
Atmosphere: 1
Food: 1
Service: 1
Unbelievable how horrible this place is
Atmosphere: 1
Food: 1
Service: 1
Disgusting. The employees pretend not to see us so we used the kiosk to place our order. Food took very long to prepare. When we finally got the food, the fries were old and refilled in oil (see pictures attached) the burgers were greasy and gross. There was no ice available for our drinks. The employees were rude. They only talked amongst each other and played on their phones. This place should be shut down. Absolutely horrendous.
Atmosphere: 1
Food: 1
Service: 1
Clean location friendly staff great food and place to bring your family for quick bite while you in FloridaParking: Clean plenty of spaces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito, Egg Mcmuffin
What a night. I ordered one single item at this location for Curbside Pickup around 9pm. Minutes passes by, nobody brings my order. I called three times on the phone to see if there was anything wrong, since it has been half an hour and nobody has brought my order. By the window, I see this "manager" (lady on the photo) laughing, talking with other coworkers, and even playing with an employee's hair. Clearly they were "busy". After waiting and waiting, I decided to go inside and ask for my order. No one is at the counter. Manager and other employees are in the kitchen and still talking and laughing to themselves. As soon as the manager notices me, she rolls her eyes and continues to keep chatting with the coworkers.When I call her attention, and ask her if someone was going to come to the counter because there are people waiting. And as soon as she comes, and I tell her that I have been waiting for half an hour for my order, she storms off, calling me the a. hole word. I have always been a respectful person, I have worked customer service as well, and never in my life I would insult a customer just because they are literally asking a simple work related question. Obviously I got upset due to the fact that she is the "manager", and thinks that is okay to call customers a. holes even tho they already paid. To make matters worse, she would not give me my order which magically got completed, despite no one bringing my order. She continued insulting me on the kitchen, and it is funny, because after I asked her to repeat what she said to me, she decided to just hide in the kitchen and keep trash talking about me, like a child. I do not know this employee got the position for manager. But this conduct is definitely not acceptable. I showed her once again proof of my order, and since she decided to keep being unprofessional and not give me my order, I end up getting it myself.Surprisingly, when I got to the ice machine, there was no ice at all. One of the customers who was also waiting laughed and said "wow they do not even have ice". Not only this manager loves insulting customers but also does not pay attention on keeping the restaurant counter stocked, and ice machine filled. I hope higher-up management takes action against this manager that clearly hates her job. But there was absolutely no way that I was gonna let it pass after a MANAGER calls u a. hole just because I asked her about my curbside order. I am not surprised to see how other people have complained against the same lady manager. Higher management from this location should definitely remove her from manager position. I am also sending this complaint to corporate. This manager lady is unprofessional and bad example for the company.
Atmosphere: 2
Food: 2
Service: 2
Went to drive thru, got hotcakes and sausage. I usually ask for extra syrup meaning 1. Drive thru boy say .35 cents. I'm like for what. I have never been charged for 1 syrup. Its a shame. Dry as them pancakes is 1 syrup doesn't. But if I haven't been paying I'm not about to start now. And just cause you say have a good day and slams the window doesn't mean you was respectful.
The worst Mcdonald’s ever! they always give you uncooked
Atmosphere: 1
Food: 1
Service: 1
Slow service, block of cheese missing, 2 nuggets were missing from an order of 20 and the employees were rude.
Atmosphere: 1
Food: 1
Service: 1
Parking: VoluntaryWheelchair accessibility: Yes adaptable
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hands down the slowest McDonald’s I’ve ever been to. I was in the drive through for over 20 mins after standing in the lobby for 10 mins with no one acknowledging people standing in line.And pointless to use the mobile app, 2 times I’ve used the mobile and my order wasn’t ready.
Atmosphere: 1
Food: 4
Service: 1
I've been waiting over an hour for my food which is only two large fries, a mc double and a
Atmosphere: 1
Food: 1
Service: 1
No one on the cash and no one helped
Atmosphere: 1
Food: 3
Service: 1
Super busy but friendly and welcoming; unlike Zaky’s next door.Food was freshly made and prompt. She brought it out to us.
Atmosphere: 4
Food: 5
Service: 5
Wish I could give this place 0 stars. Do not order delivery from them. They decided to tell my drivers that the food was gone when they decided they wanted to close early. Now I'm having to fight Uber Eats to get a full refund because these clowns just didn't want to make my order. Wake up call to start eating this garbage, anyway. This isn't the first time having issues with them but definitely will be the last
Atmosphere: 1
Food: 1
Service: 1