Orlando Outlet food court

This place was SO crowded. But everyone was able to get what they wanted; they had a good variety of places.

Atmosphere: 2

Food: 5

Service: 3

Overpriced , too crowded,limited parking,

Atmosphere: 3

Food: 3

Service: 3

Dear NIKE Customer Relations Team, I am writing to formally report an incident that occurred at one of your retail locations at Orlando International Premium Outlets on Saturday December 27, 2025 around 3:45pm that left my family and I feeling unfairly treated, disrespected, and discriminated against as customers. While shopping in-store, my boyfriend and I were viewing a display pair of Air Jordan Gamma 11s when another couple approached and took the display shoe directly from our hands. I then asked a NIKE employee, TASNR if the display shoe was for sale, and he confirmed that it was, stating that a men’s size 10.5 was available. We immediately told him we wanted to purchase it. Shortly afterward, the other couple whom was of a different race ( African American) informed a different employee that they also wanted the same shoe. The employee assisting us clearly communicated to the second employee that the available size left was to be offered to us first. Both employees went to the back to retrieve the shoe; however, the employee assisting the African American returned first and handed the shoes directly to them, despite being told they were reserved for us. When we questioned what happened, the employee who originally assisted us apologized and stated he did not understand why the shoes were given away. He attempted to escalate the issue to management. During this time, we were repeatedly interrupted, told to wait, and dismissed mid-sentence while management stated the situation was being “discussed” by store manager Miram. In addition, a Nike manager emplpyee, Josh behaved in an extremely unprofessional and disrespectful manner. When we calmly explained that we are military members and part of a military family, Josh responded by twirling his finger in the air in a dismissive gesture, indicating that it was “not a big deal.” This behavior was inappropriate, rude, and deeply offensive. As a military family, we felt this showed a lack of respect not only toward us personally, but toward our service. Eventually, we were told by a NIKE employee, Tasnr that the shoes would be set aside for us due to how the situation had been mishandled. Our name (Joe) was taken and we were instructed to continue shopping and return to the front to complete the purchase. When we returned, the cashier stated the shoes were no longer available. A manager then informed us that the store manager would not sell the shoes to anyone and that they were “locked in a manager’s office.” The store manager, Miriam, approached us with an immediately dismissive and hostile attitude, refused to sell or show us the shoes, and declined to provide a clear explanation. When I respectfully asked to see the shoes that were allegedly “locked in the manager’s office,” Miriam became visibly nervous and refused. This response further raised concerns for us, as it did not align with the explanation we were given. Based on the inconsistent statements and the behavior of staff, we genuinely believe the shoes were not locked away as claimed. Despite remaining calm and respectful throughout the interaction, we were ultimately told we could not purchase anything and an officer was called to escort us out of the store. At no point were we disruptive or disrespectful. We were attempting to address a situation in which we had been explicitly told—by a NIKE employee—that the shoes were reserved for us due to how the situation was handled. Being removed from the store after raising concerns about unequal treatment was humiliating and upsetting. Due to the seriousness of this experience, we are documenting this incident thoroughly and will be sharing our experience across social media platforms. We are also seeking legal counsel to better understand our rights as customers who believe they were subjected to discriminatory treatment. We respectfully request that NIKE conduct a formal investigation into this incident, including employee conduct, management decisions, and store policy enforcement, and provide a written explanation regarding why we were denied the o

Dear NIKE Customer Relations Team, I am writing to formally report an incident that occurred at one of your retail locations at Orlando International Premium Outlets on Saturday December 27, 2025 around 3:45pm that left my family and I feeling unfairly treated, disrespected, and discriminated against as customers. While shopping in-store, my boyfriend and I were viewing a display pair of Air Jordan Gamma 11s when another couple approached and took the display shoe directly from our hands. I then asked a NIKE employee, TASNR if the display shoe was for sale, and he confirmed that it was, stating that a men’s size 10.5 was available. We immediately told him we wanted to purchase it. Shortly afterward, the other couple whom was of a different race ( African American) informed a different employee that they also wanted the same shoe. The employee assisting us clearly communicated to the second employee that the available size left was to be offered to us first. Both employees went to the back to retrieve the shoe; however, the employee assisting the African American returned first and handed the shoes directly to them, despite being told they were reserved for us. When we questioned what happened, the employee who originally assisted us apologized and stated he did not understand why the shoes were given away. He attempted to escalate the issue to management. During this time, we were repeatedly interrupted, told to wait, and dismissed mid-sentence while management stated the situation was being “discussed” by store manager Miram. In addition, a Nike manager emplpyee, Josh behaved in an extremely unprofessional and disrespectful manner. When we calmly explained that we are military members and part of a military family, Josh responded by twirling his finger in the air in a dismissive gesture, indicating that it was “not a big deal.” This behavior was inappropriate, rude, and deeply offensive. As a military family, we felt this showed a lack of respect not only toward us personally, but toward our service. Eventually, we were told by a NIKE employee, Tasnr that the shoes would be set aside for us due to how the situation had been mishandled. Our name (Joe) was taken and we were instructed to continue shopping and return to the front to complete the purchase. When we returned, the cashier stated the shoes were no longer available. A manager then informed us that the store manager would not sell the shoes to anyone and that they were “locked in a manager’s office.” The store manager, Miriam, approached us with an immediately dismissive and hostile attitude, refused to sell or show us the shoes, and declined to provide a clear explanation. When I respectfully asked to see the shoes that were allegedly “locked in the manager’s office,” Miriam became visibly nervous and refused. This response further raised concerns for us, as it did not align with the explanation we were given. Based on the inconsistent statements and the behavior of staff, we genuinely believe the shoes were not locked away as claimed. Despite remaining calm and respectful throughout the interaction, we were ultimately told we could not purchase anything and an officer was called to escort us out of the store. At no point were we disruptive or disrespectful. We were attempting to address a situation in which we had been explicitly told—by a NIKE employee—that the shoes were reserved for us due to how the situation was handled. Being removed from the store after raising concerns about unequal treatment was humiliating and upsetting. Due to the seriousness of this experience, we are documenting this incident thoroughly and will be sharing our experience across social media platforms. We are also seeking legal counsel to better understand our rights as customers who believe they were subjected to discriminatory treatment. We respectfully request that NIKE conduct a formal investigation into this incident, including employee conduct, management decisions, and store policy enforcement, and provide a written explanation regarding why we were denied the o

So many choice，and not expensive.

Atmosphere: 5

Food: 5

Service: 5

I’ve lived here for a long time since 1998! Always came here as a teen and adult. We came to shop for back to school, every store literally had buckets on the floors to catch the rain water!!! Like What!! Couldn’t even go into sketchers cause I could actually swim in there! Not exaggerating! You have not kept up with the maintenance of this place! EVERY STORE HAD BUCKETS OF WATER!! This is so dangerous for your business, guests and your employees. When will anyone learn, don’t just let it fall apart and then get sued!!!

good options here. the sushi place was pretty good

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Salmon and Tuna Poke Bowl, Salmon Sashimi

Awesome poke bowl !

Atmosphere: 2

Food: 5

Service: 4

Many options

Atmosphere: 2

Food: 5

Service: 4

Many choices to eat but the tables were all dirty…

Atmosphere: 2

Food: 5

Service: 3

Many choices to eat but the tables were all dirty…

Atmosphere: 2

Food: 5

Service: 3

Little variety, cramped and disorganized.
Even for a quick stop (which usually happens in Outlets), it leaves something to be desired in terms of comfort.
Given the size and demand, the outlet should already be thinking about another Food Court.

Atmosphere: 2

Food: 5

Service: 3

We ate at Paris Banh Mi and had shredded chicken which was good just a little greasy; the milk tea and milk coffee was delish. And my husband’s chicken Pho was some of the best we’ve tasted in Orlando. Service was extraordinarily slow but they did make everything fresh and served it hot.

Atmosphere: 2

Food: 3

Service: 2

It's okay, about what you would expect. Nothing great, not terrible but expensive.

Most food here is high fat content and fried, extremely limited healthy options, nowhere to get a salad. Needs more variety.

Vegetarian options: Almost non-existent

Atmosphere: 3

Food: 3

Service: 4

Very nice and very helpful staff.

Atmosphere: 5

Food: 4

Service: 5