Papa Gio's Pizzeria of East Orlando

Ordered and paid for 1 pizza, 10 wings , knots, and 2 liter at 4:57 pm. Called at 6:40pm to enquire when order would arrive to be told it hadn't been made yet!

Order arrived at 730 pm. Not sure what else needs to be said!
The real part that is disappointing is, what if I would not have called to enquire?
The truth is I understand mistakes happen, but the girl on the phone was more interested in letting me know the order was placed prior to her shift starting.
2.5 hours to get dinner with a 20% tip included.
Dominos it is from now on! Thanks

Food: 4

Service: 1

Don't get me wrong. I love this place and I worked for them 8 years ago but when making a gyro. Don't put whole onions and tomatoes on it.. diced or sliced.

Food: 4

Service: 5

ordered a 20 inch pie got a 3 inch crust. this place fell off

Atmosphere: 3

Food: 2

Service: 3

Used to be my favorite pizza place in the east side. However, three times is a charm. Not getting the order on their system, having to wait additional time to get it. No discount, no free small drink. Then the pizza is not the same quality as before. I’m disappointed.

Atmosphere: 3

Food: 4

Service: 3

I had a terrible experience at Papa Gio’s Italian Restaurant. I ordered 2 slices of cheese pizza with ham and what they brought out was absolutely unacceptable. One slice was soggy and wet, like it hadn’t even been cooked properly, and the other was just a plain cheese slice with cold ham thrown on top after the fact. It looked and tasted disgusting. On top of that, the service was just as bad as the food—slow, careless, and with zero attention to the order. Definitely not worth the money or the time.

The only person who was nice and attentive was and older man, he offer water while I was waiting and apologized for the delay. Other than that horrible.

Atmosphere: 1

Food: 1

Service: 1

This is the closest place with pizza that tastes like New York pizza! My preferred Pizza restaurant.

Food: 5

Service: 5

Service sucks

Atmosphere: 1

Food: 1

Service: 1

Best pizza outside of downtown Orlando hands down.

Atmosphere: 4

Food: 5

Service: 5

The pizza after 30 min says it was done and ready to pick up, when I got there to pick up the pizza was not ready, after they made the second pizza I saw the guy that charge people and apparently do everything in the pizza shop wipe his seat with his hands and then grab basil with his bare hands and put it in to my pizza, of course I cancel the order, apparently this place was sold and the new owners don’t care of who they have working for them, at once the guy put his hand in his mouth, this was unacceptable. I definitely don’t recommend this place to no one anymore. Be careful where you buy your food from!

Atmosphere: 1

Food: 1

Service: 1

Absolutely great staff food delicious highly recommend it

Atmosphere: 5

Food: 5

Service: 5

Great food every time we visit. I highly recommend the fried zucchini and any stromboli.

Atmosphere: 3

Food: 5

Service: 5

The Staff always look depressed and soul less .

They act as if theyre working construction always super slow , no type of work ethic .

This is the second time I have ordered from here, the first time they delivered to the wrong address. This time I ordered the large 1 topping pizza and a 2 liter deal. On the website they have Mr pibb listed as on option for soda. I select that, then after placing my order they call to tell me they don't have Pibb would I like root beer. I tell her no I don't drink root beer change it to a sprite. She says okay. Order shows up and the driver hands me root beer! I tell him no this is supposed to be a sprite, he says well the receipt says root beer so have a nice day and leaves. I call to say something and am told she will have the driver come out and bring me a sprite. Almost 30 minutes later no one shows. So I call again and met with yes Adriana I'm sorry we had another delivery come through so he is going to do that then bring you your sprite! Both times I ordered with this place and both times I had issues. I will never order pizza from here again.

Atmosphere: 3

Food: 3

Service: 1

The food was good. Didn't have to wait long. Service was great.

Atmosphere: 5

Food: 5

Service: 5

This evening, we placed an order for two pizzas: one plain cheese, one cheese with added tomato and basil, along with two slices of Sicilian pizza topped with banana peppers.

Unfortunately, the pizza with tomato and basil arrived with no sauce and appeared to be a Margherita pizza, for which we were incorrectly charged. In addition, the two Sicilian slices were very disappointing—one was burnt and the other was undercooked and doughy on the bottom.

I called to address these concerns, but the staff seemed unsure of how to respond. When I eventually spoke with the manager, Devon, he was dismissive and unprofessional. Rather than offering a solution or an apology, he insisted that we return the pizzas we were already throwing away before considering a replacement or a credit.

I spent nearly $50 on this order, and my family was ultimately left with food we could not eat. I am extremely disappointed in the quality of the food and the lack of customer service. I hope this issue will be addressed appropriately.

Atmosphere: 1

Food: 1

Service: 1