Pollo Tropical

1811 S Semoran Blvd, Orlando
(407) 273-2600

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Recent Reviews

I love there chicken and food. It's just a hit or miss with the service and getting your order correct. Always double check your order before leaving if you're doing take out or drive through.
Few places to sit in was not expected. Quality of food unfortunately in both my wife and I opinion, we felt a downgrade from previous encounters. Barely anyone eating in, opposite of years back. Unfortunately we had to wait more than usual while employees behind counter talked incessantly with little care towards customers were shown. However, on the good side, the cashier did speak English and was also equipped to serve sodas etc. Price was also much more than expected for similar...
We order to eat in.
I wanted a lemonade, however I was hesitant as I don't care for the minute maid brand, and that's what appeared to be. The best customer service and business minded individual... He went to the back (I assume the kitchen), and brought back the lemonade container to show me the brand, which was not the one I didn't care for.
We purchased two lemonades because he went out of his way to assist his customers, and did two good additional...

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