Pollo Tropical
$ • Caribbean, Latin American, Chicken Shop
Hours:
6674 S Semoran Blvd, Orlando
(407) 850-9491
About Pollo Tropical
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Pollo Tropical Reviews
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Multiple bad experiences at this location including missing items from order, out of rice, no pork available, and no one seems to care including the manager! Service is just terrible. Then you spend the time to send in a complaint on their website and no one even responds. Take my advice and don’t spend a penny at this place, there’s too many other local options with caring management. Surprised this place is still in business. Buyer beware!
buen servicio excelente comoda
love the grilled chicken the rice and the vegetables
Ratings
Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
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Pollo Tropical is a restaurant that serves delicious and consistent food in a clean and bright facility. Although the removal of the self-serve sauce bar has taken away from the overall experience, the restaurant continues to be a great option for a meal. The staff can provide excellent customer service, with employees like Pauly and the manager Miguel offering attentive and gracious assistance. Customers have praised the tasty food, especially the good and fresh BBQ chicken, efficient service, and clean location. Although some feel the taste is not as good as Miami locations and that chicken pieces are small, the service is noted as the best in central Florida. Despite minor inconsistencies, Pollo Tropical is highly recommended for a satisfying lunch or dinner, with many customers appreciating the quick service and food quality, even late at night.