Subway in Orlando

“Ashley & Andre were absolutely wonderful. Such sweet individuals. So helpful & professionals & polite. They represent what actual CUSTOMER SERVICE is all about. I would come to this location everyday just to be assisted by these two each time. I left out with my self in pain from the laughter. Thank you both for such great service and with a smile. My sandwiches are delicious by the way. And they were just how we like them …. extra this extra that! Veggies make the sandwich perfect because they’re so fresh & crisp!!!“

“I don’t usually leave reviews, but I had to take a moment to shout out Gio for the incredible job he did. From start to finish, he was professional, attentive, and genuinely cared about making sure everything turned out perfect. You can tell he takes pride in what he does he didn’t rush anything, paid attention to the smallest details, and made sure I was satisfied every step of the way. Super reliable, easy to communicate with, and just an all-around great experience. Definitely recommend Gio if you want someone who really goes above and beyond.“

“Subways is a restaurant chain that usually maintains its quality standards quite established, so this place was no exception, the service was what I liked the most because the person who served us was quite friendly and attentive. The food was quite delicious and the ingredients looked fresh and clean.

Vegetarian options: You can choose the desired ingredients avoiding meats

Parking: Plenty of parking spaces and it's free

Kid-friendliness: Kids will love the food especially the meatball sandwich“

“This is the best subway I been too in a while, it’s huge and they have modern setup inside.

Lauren is the nicest employee & very sweet. I love her personality and the food is fresh!!!

The inside store is very clean and I will be back tomorrow“

“This subway here on south Orange was the best subway I’ve been too either in a long time or ever in my life!! The restaurant was clean the food was very fresh and presentable, all workstations and areas were absolutely clean, the environment felt good and to top it all off Bena who was on shift took care of me and my mom perfectly. She told us the new things on the menu she told us of the meal of the day she absolutely made the experience amazing and left us feeling satisfied. I genuinely want to come back and have Bena make me another sandwich“

“This is amazing. I’m not sure the name of the person that made the sandwiches for us. He was new but was patient and very nice to us! However to the manager with the red hair and tattoos needs to learn how to treat her employees better. She comes in and he goes to greet her and she interrupts and says “get back to work.” Then proceeds to yell at the maintenance man who is fixing their soda machine. While making sandwiches she was also degrading the new employee. Miss girl, if you don’t know how to talk to people then don’t manage in customer service!“

“Favorite subs are meatball, sweet onion chicken teriyaki, and the turkey (but they have more and also the option to create your own, which it's always a good option). Favorite bread is the Italian herb and cheese. I love the Chipotle southwest wrap and the double chocolate cookies as well as the macadamia ones, but the oatmeal and raisins are good, too. The restaurant has nice seating and fast service, and the associates are friendly and well known for the menu items as well. With a good variety of sandwiches and wraps, healthy food and sides, I have to recommend this restaurant if you want a healthy option of food in your lunch break or if you want a light snack.“

“The guy was there by himself. Running behind on mobile orders with people waiting to place orders. But, it was the best sub I've had from Subway in quite some time. He did not get flustered and made our 4 subs like the sandwich artist he is. What a great worker you have here. Too bad he has to deal with so much stress from customers because of the wait. Everyone tonight waited patiently and gave him time to do his job. Unfortunately, you'll probably lose this employee. Like so many before that were good, they can find good work elsewhere with an employer that cares. Get these guys some late night help. Just think, you might double the number of subs that are made per hour if you do. This has been an issue for subway for many years. 30 years ago it didn't seem to be the case and stores were open until midnight or later. What happened?Kudos to the subway artist that made our subs tonight. I appreciate him taking his time and doing it right.“

“The reviews are wrong. Very clean and the staff was pleasant. When I arrived my order was supposed to be ready but they hadn’t started yet but it was obviously busy and only two people working. They made the food the girl apologized for the delay and gave me updates as they were preparing it.I mean overall very good and I can see why people keep this place busy. The churro they have is on point so good!“

“Great place staff was amazing store was clean and welcoming definitely a good subways to hit up

Parking: Clean and safe

Kid-friendliness: I guess they won't get hurt lol plenty of parking

Wheelchair accessibility: Definitely accessable“

“CAN’T WAIT TO RETURN TO THIS ORLANDO SUBWAY

Recently, after visiting my neighborhood supermarket, I stopped at a nearby Subway Restaurant to pick up a couple of quick meals for my family and me. It was a Wednesday afternoon close to lunchtime. Considering the neighborhood, I was pleasantly surprised by how clean and refreshing the facility was.

The young Subway server welcomed me into the restaurant and quickly took my order. I asked what was new at Subway these days. The server mentioned that Corporate recently added four new “Fresh Fix” subs to the menu. They all looked and sounded promising, and I assured her that I would definitely try one on my next visit. But today, I ordered a full meatball marinara with pepper jack cheese and extra sauce. The marinara sauce is so good that I wish the Company had marketed it as a stand-alone product. My second sub was a whole fresh tuna fish salad with the works.

Since I did not request toasting for either sub, my entire experience took less than twenty minutes. Placing my order was hassle-free, as all of the embellishments were out in the open and easy to see. While I purchased the meatball sub primarily for me, both subs were delicious, and their combined cost was reasonable.

I appreciated the restaurant’s cleanliness, the friendliness of the staff, the quick and thorough ordering process, and above all, the freshness and taste of the subs. Thank you, Subway. I definitely plan to return, and please consider marketing the marinara sauce on its own.“

“This was our first stop after arriving in Orlando. We didn't have any groceries yet so we went here for a late lunch / early dinner. We got a meatball sandwich and a turkey wrap. Server was very friendly and she had a lot to do by herself. Turkey-Avocado wrap was really big - I had some while there and saved the other half for later.

Parking: Easy to find parking.“

“The young girl was there working by herself and she was covered up with all the online orders and people standing in line she really could have used some help The Establishment was busy enough to have a second person on hand. It's pretty disappointing that every time I go to Subway the sandwiches keep getting smaller and smaller the bread was like footlong hot dog bun that's funny prices have gone up and the size of the sandwiches are shrinking while I'm on a roll I went to another Subway they have put stainless steel covers over the food so you can't make your choices and see what the food likes before it's put on your sandwich that's pretty disappointing. And I really do like subway but quality and quantities disappearing. Next thing you know subways will be gone or obsolete.“

“The GM Nene is the best! From when I pulled just a blessing to be around. She is vibe to be around fa show! By far the best Subway I've been too. Because most other stores employees have bad attitudes.. today was a great way to start off my work day! Now I can go get this 💸💸💸“

“The Subway I visited was clean and well-kept, and the staff were friendly while preparing my order. The ingredients were fresh, and my sandwich was made just the way I like it. Overall, a solid experience that makes me want to come back again.“

“I normally dont leave reviews but I had to give this subway 5 stars. I eat here twice a week for my lunch break. The entire staff is absolutely wonderful. The manager remembers your orders and serve you with a smile. The assistant manager is super nice and works fast. Give him a raise!!! Awesome guy.“

“Shyla and Joel gave me the best customer service ever very kind and helpful I went with my autistic son and the way they treated us was just amazing very loving we felt like family not like just another customer. Love them thank you for having them here they make this restaurant simply wonderful.“

“I have always been a big subway fan and I have tried many around florida and the experience I had at this subway was spectacular because of an outstanding employee I believe named Dominic! He made sure to craft out sandwiches with care and even made suggestions on what we should get when I couldn't decide! You could tell he had a lot going on already but made sure to make us feel like we were still welcome! I will 100% be back at this location :)“

“I visited this location 12/10/22. Female server all alone on a Saturday afternoon did a phenomenal job keeping up with the line. As simple as making a sandwich can be, many get it wrong but not her! She remained calm and did an amazing job all by herself. Cleaned after herself every time. Truly impressed with her. Thumbs up girl! I wish I asked for her name.“

“I have been to this Subway multiple times and always leave It with a good opinion. The place is very clean and organized I must say. The sandwiches are incredible (particularly The Beast). The Sweet Onion Teriyaki sauce is delicious. Regarding customer service, it wasn’t very satisfactory today. The employee seemed to be in a hurry to take your order, even though I was the only customer. I don't understand the need to despair with an empty place.“

“I almost did not go here due to the poor reviews. The reviews seemed to be about customer service and not food so I took a chance...
The food was good.
Madison was pleasant.
The place was clean.
I have no complaints so maybe they listened to your complaints???“

“Carmen was soooo amazing with customer service and took good care of our order during checkout and to the guy that made my sandwich today I’m sorry i didn’t get your name… you made my sandwich with love 💕 thank you so much team!!!!“

“I had a fantastic experience at Subway recently. The cashier provided excellent service with a positive and proactive attitude. They were efficient, friendly, and made my visit enjoyable. I'll definitely be coming back thanks to their outstanding customer service!“

“The food is great and the store was very clean. But the real reason for this review is for the 2 girls working when I went in the other day. A rude customer started yelling and complaining but they handled it respectfully! I think the one with colored hair is the manager? She came right over and spoke calmly and respectfully to the crazy lady and she ended up paying for her food and leaving without problem.“

“The food was great, my sub was full of veggies, not flat and soggy, which left me feeling full and happy. Service was outstanding, there was no attitude or distasteful energies and employees were understanding, kind, and full of laughter and smiles. I don't love the location, but am pleased that this store practices safety protocols to ensure safety routines in the store.“

“I work around the area and sometimes need a fast lunch. Out of the choices I have tried, this is the only fast food place I can rely on to 1) have the food ready when I get there and B) get the order correct.
The one time I thought they didnt get the order correct (spoiler alert: they did), the manager was patient and had no attitude, even offered to make another one, even though she was kindly confident it was correct.
Thats the stuff that makes a difference.
Oh, and also the subs are fresh and tasty ?“

“Kinda speechless on how amazing the service and fresh food my husband and I received today the 2 young lady's where both very polite and speedy service patient with us and was smiling the entire time... The store was very clean and nice atmosphere“

“This rating is for 1/9/24, Tuesday noon. I hadn't been in a while because it's usually backed up or missing items. That day I saw 2 new employees, or maybe just new to me, and they were crushing it. The gentleman working was super friendly even with people he wasn't assisting yet, and the lady that was helping with sandwich assembly kept up with his pace, remembering which sandwiches to charge for and was even able to cash out customers outside of sandwich line without holding anyone up. Excellent duo that day! I go during one of the busiest times, so it's normal to have a little wait, but the staff's positive vibes and great customer service helped make the time fly by. Hoping this is the new standard for this location!“

“This visit to Avalon Subway was great! The store and restrooms were very clean and well stocked! The employees were very professional and helpful! My food was made promptly and beautifully constructed the way I ordered it! It was a delightful experience!“

“This is our go to for a quick sandwich after a late night at the parks. Never had an issue with staff. It’s always been decent food. Parking is usually easy. Just a few minutes outside the resort gates. Easy to get to. Love it’s open late.“

“We went out of our way tonight to try a different location because our experience at another location has been pretty bad on a few occasions. Glad we gave this one a shot! The man who helped us was quick but more importantly he made our food the way we asked without having to repeat ourselves over and over. Thanks again dude great sandwiches!“

“Today I ordered the footlong meatball sub. It was well prepared and the staff was very accommodating as well as friendly and professional. Thank so much.

Dietary restrictions: There are many vegetarian choices. The bread is fresh, and all the toppings are fresh as well.

Wheelchair accessibility: For a small restaurant, there is ample room for wheelchair customers“

“I’m a flight attendant for American Airlines, and I’m sure many of you have heard about the plane crash that occurred in Washington last week. It's been an incredibly tough time for all of us in the aviation community. This was my first week back at work, and I stopped by a Subway to grab a quick bite. Mario, the staff member working there, was so kind and welcoming. He immediately noticed I was feeling down and tried to cheer me up. He saw my uniform and asked me briefly if I enjoyed my job, to which I gave a short response.

While I was there, a customer politely asked me if I was a flight attendant, and I suddenly broke down in tears. The customer wasn’t rude or offensive at all—quite the opposite, he was respectful and understanding. But it was still so fresh for me. What really took me by surprise, though, was Mario. He asked if I needed a hug, and without hesitation, he came from behind the counter and embraced me. He even asked if he could pray for me.

I just want to say thank you to Subway for employing such a compassionate person. Mario not only brightens the day for customers, but he also offers a shoulder to lean on when it's needed most. I truly appreciate his kindness.“

“I typically don’t write reviews, but I just had to share my experience after being helped by an incredible employee named Diamond. I was at this location with a hefty order of 6 footlongs, and I also had my service dog with me. From the moment I walked in, Diamond went above and beyond to make me feel comfortable and taken care of.

Despite the long line and the rush of customers, Diamond handled everything with such grace and professionalism. While the other worker stepped away for a moment, she took charge and made all 6 subs in under 20 minutes—impressive, especially given how busy it was. But it wasn’t just her efficiency that stood out; it was her impeccable customer service. She made sure I had everything I needed and even checked in with me throughout the process, engaging in friendly small talk. She was genuinely kind and personable, and it made the experience feel less like a transaction and more like a thoughtful interaction.

What really impressed me, though, was how Diamond accommodated my service dog. She was incredibly mindful and respectful, making sure that my dog was comfortable while we waited. She didn’t hesitate to offer assistance or ensure the space was safe for both me and my dog, which made a world of difference. It’s not every day that you encounter someone who is so thoughtful and considerate, not just of the customer but of their needs as well.

Even with the store being packed, Diamond kept everything running smoothly. The place stayed clean and organized, and the other customers, who could have easily become impatient, were laughing along with her as she moved effortlessly between tasks. Her positive attitude and calm demeanor created an atmosphere that was surprisingly relaxed, even in the middle of a busy rush.

This visit was hands down better than any previous experience I’ve had at this location. Honestly, I believe the old manager should have been replaced a while ago. Diamond had everything under control, and her natural leadership skills were evident in how she managed the situation without letting the pressure get to her.

If anyone deserves to be the manager of this location, it’s definitely Diamond. She not only provides top-tier customer service, but she also manages to do so in a way that’s efficient, kind, and accommodating. The way she treats both customers and their service animals truly shows her level of professionalism and care.

I walked out not only impressed with how my 6 footlongs were made, but with how I was treated as a customer and how well Diamond managed the whole experience. This was one of the best customer service experiences I’ve had, and I’m so grateful for the attention and care she gave to both me and my dog.

10/10—Diamond made my visit outstanding, and she absolutely deserves recognition for her hard work and positive attitude. Keep up the amazing work, Diamond!“

“I had an incredible experience at Subway thanks to Monica! From the moment I walked in, she greeted me with a warm smile and made me feel truly welcome. Her attention to detail, efficiency, and friendly attitude made my visit exceptional.

She crafted my sandwich with care, ensuring every ingredient was fresh and perfectly portioned. Not only did she work quickly, but she also took the time to make sure everything was just the way I liked it. It’s rare to find someone so dedicated to great customer service, and Monica truly stands out!

If you’re looking for a great Subway experience, be sure to visit when Monica is working. Her professionalism and positive energy make all the difference. I’ll definitely be coming back—thanks again, Monica!“

“This may have been the funniest Subway visit I've ever had in my life. The 2 guys were nice and greeted myself and another lady that walked in behind me. We both had some questions about the new 'daily' sub and one of the guys really talked it up. He hadn't even tried it lol but said many people came in and was basically giving me the feedback. I appreciated that and still brought it to try.“

“I really appreciated the service I got today. It was around 2-3 pm, 6/11/21. I asked for marinara sauce on a sub that usually doesn’t use it, but it’s a common order that Subway accommodates for me. The girl was new and wasn’t familiar with this request yet, but quickly went with it and accommodated me. I know it’s hard being new and learning some of the nuances. Before I ordered, I witnessed this young lady and another young lady accommodate a few exacting customers, all the while demonstrating great poise, patience, and friendliness through it all. Thank you for this, and please keep up the wonderful work and attitudes! It is rare and very valued!“

“You guys are great, and the service was quick, and anytime I order from this location, I don't ever have to worry if my order was made wrong. I never had any issues with any of my orders because everything was always correct. This is why I trust this location because of the level of care the employees have for their guests.“

“This subway has been the best I've ever been too. The manager seems to run the store extremely efficiently, all the employees are friendly, seem happy, content and it seems to be a family atmosphere which Is pleasent to see and makes you feel comfortable as a customer. I have been coming to this subway for lunch the past couple weeks and a couple months prior I came I'm constantly. It's always been fast and consistent. Wish all subways were this good! Thank you

Vegetarian options: Salads and veggie sandwiches.

Kid-friendliness: Cookies and kind workers!

Wheelchair accessibility: Has a ramp and place for seating“

“I’ve been coming to the subway for many years and I Stop coming here until maybe a year ago I have never seen this subway at the scale that it is being held at , at this moment. The manager and team are amazing!!! The manager is consistently working moving cleaning every time I walk in she’s mopping. Very hard worker and very, very, very efficient I just would like to do this review because Hope you guys know that She is amazing!!!
Thank you for all your hard work.“