Pizza is pretty good, but despite it coming out of the oven to reheat it's never warm enough. I had ordered a single slice, worker tried to get me to order 2 slices (you want 2? No. 1. Okay 2. NO 1. I'll give you 2. NO 1 slice.) then another throws a fit when I point out which slice is mine, and I order 2 drinks. For the price I pay, I expected a little more quality experience.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Slice Cheese Roman Style Pizza
Daniel Kirves
$8 for a single slice of cheese pizza that’s not good lol
Atmosphere: 3
Food: 1
Service: 3
Ester
Food way overpriced. Small portions. I literally paid $12 for 3 bites of pasta with tomato sauce. Will never eat here again and do not recommend.
Atmosphere: 2
Food: 2
Service: 2
Sam Miller
17 dollars and change for a cheese pizza and a pizza with sausage… literally go anywhere else. California pizza kitchen is 30 feet to the left and won’t leave you feeling scammed with mediocre re-heated pizza. Wish I could give 0
Atmosphere: 1
Food: 1
Service: 1
R. R.
We ordered a whole NY pizza and we waited 20 minutes which was not too bad since they were busy. Unfortunately they had added Parmesan cheese which we did not ask for, since my kids don’t like it. I told one of the employees the problem and she said she had added free of charge I explained that wasn’t the issue. I never had this issue at other locations in California. She said she’ll make a new one and apologized. She personally took it to our table after a while. We tipped her for being so nice about it and the kids enjoyed it.
Atmosphere: 4
Food: 5
Service: 5
Courtney Fortner
Second time I've been in the last couple of weeks, and the second time they attempted to scam me. First time, I paid with my debit card, and the man at the register acted as though the transaction was completed and was rushing me on my way. I said to him TWICE "it's asking about at tip amount", then he finally proceeded to turn the screen around towards me to determine what amount I should leave. I have a feeling he would have tipped himself whatever he saw fit had I not said something. Then today, the guy rang me up, I very clearly only had one fountain drink, but he charged me for two. I said "no, just one fountain drink" to which he responded "yep that's what it is", then when I persisted, he went back and removed the second one that was in fact added. Just a word of caution to pay attention to what you are being charged. I'm hopeful these were honest mistakes...but who knows.
Atmosphere: 1
Food: 5
Service: 1
Johnathan R
Don't let them give you the older dry pizza from under the counter when the nice fresh pizza is on display. People like to see what they're getting. Felt like a bait and switch. Would not have ordered what I got. Terrible unenthusiastic service as well.
Atmosphere: 4
Food: 1
Service: 1
Arpita Bajaj
Absolutely terrible customer service. The lady that worked on MLK day on Monday around 4 pm was pathetic. Doesn’t smile doesn’t greet and completely ignored me in the line. Jumps to people after me and then when I tell her I was standing before …. She says “ Oh I never saw you”Doesn’t even have the decency to say sorry .When I tell her I wanted cheese pizza she goes and gets pepperoni and says I never heard you say cheese. Still no sorry.We just had to walk away . I cannot be treated with disrespect . Understand you can have a bad day but you are behind the counter and you have to smile and learn to say sorry . Why would a mall like this even have a store of this kind!!! Please bring better people in this store or close it,
Keegan Parker
I originally had an issue with my pizza which the store quickly remedied. What resulted was absolutely the best pizza I have had in Orlando in years. Very thankful to the kind and attentive staff.
April
Absolutely terrible customer service. The lady that worked on MLK day on Monday around 4 pm was pathetic. Doesn’t smile doesn’t greet and completely ignored me in the line. Jumps to people after me and then when I tell her I was standing before …. She says “ Oh I never saw you”Doesn’t even have the decency to say sorry .When I tell her I wanted cheese pizza she goes and gets pepperoni and says I never heard you say cheese. Still no sorry.We just had to walk away . I cannot be treated with disrespect . Understand you can have a bad day but you are behind the counter and you have to smile and learn to say sorry . Why would a mall like this even have a store of this kind!!! Please bring better people in this store or close it,
Big slice of pizza in good price.For us was ok piece-quality relation.
Lui Crystal
Terrible! Not busy, even just me! The front desk chatted with the chef all the time. My food may have only been cooked for ten seconds, I took it to the car and ate it, since it was cold! I didn't go back because I was in a hurry, and of course I won't go there again! horrible
Sarah Foley
The females here are rude! You ask for something and they give an attitude !
Eugenia Noguera Florentin (Eusheeen)
Big slice of pizza in good price.For us was ok piece-quality relation.
Nael Abushatara
The staff was very attentive and went out of there way to be kind to my autistic son we are very appreciative of them the food was fresh and fastThe staff was vey professional and awesomeThanks for taking care of a person with special needs
Pizza is pretty good, but despite it coming out of the oven to reheat it's never warm enough. I had ordered a single slice, worker tried to get me to order 2 slices (you want 2? No. 1. Okay 2. NO 1. I'll give you 2. NO 1 slice.) then another throws a fit when I point out which slice is mine, and I order 2 drinks. For the price I pay, I expected a little more quality experience.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Slice Cheese Roman Style Pizza
$8 for a single slice of cheese pizza that’s not good lol
Atmosphere: 3
Food: 1
Service: 3
Food way overpriced. Small portions. I literally paid $12 for 3 bites of pasta with tomato sauce. Will never eat here again and do not recommend.
Atmosphere: 2
Food: 2
Service: 2
17 dollars and change for a cheese pizza and a pizza with sausage… literally go anywhere else. California pizza kitchen is 30 feet to the left and won’t leave you feeling scammed with mediocre re-heated pizza. Wish I could give 0
Atmosphere: 1
Food: 1
Service: 1
We ordered a whole NY pizza and we waited 20 minutes which was not too bad since they were busy. Unfortunately they had added Parmesan cheese which we did not ask for, since my kids don’t like it. I told one of the employees the problem and she said she had added free of charge I explained that wasn’t the issue. I never had this issue at other locations in California. She said she’ll make a new one and apologized. She personally took it to our table after a while. We tipped her for being so nice about it and the kids enjoyed it.
Atmosphere: 4
Food: 5
Service: 5
Second time I've been in the last couple of weeks, and the second time they attempted to scam me. First time, I paid with my debit card, and the man at the register acted as though the transaction was completed and was rushing me on my way. I said to him TWICE "it's asking about at tip amount", then he finally proceeded to turn the screen around towards me to determine what amount I should leave. I have a feeling he would have tipped himself whatever he saw fit had I not said something. Then today, the guy rang me up, I very clearly only had one fountain drink, but he charged me for two. I said "no, just one fountain drink" to which he responded "yep that's what it is", then when I persisted, he went back and removed the second one that was in fact added. Just a word of caution to pay attention to what you are being charged. I'm hopeful these were honest mistakes...but who knows.
Atmosphere: 1
Food: 5
Service: 1
Don't let them give you the older dry pizza from under the counter when the nice fresh pizza is on display. People like to see what they're getting. Felt like a bait and switch. Would not have ordered what I got. Terrible unenthusiastic service as well.
Atmosphere: 4
Food: 1
Service: 1
Absolutely terrible customer service. The lady that worked on MLK day on Monday around 4 pm was pathetic. Doesn’t smile doesn’t greet and completely ignored me in the line. Jumps to people after me and then when I tell her I was standing before …. She says “ Oh I never saw you”Doesn’t even have the decency to say sorry .When I tell her I wanted cheese pizza she goes and gets pepperoni and says I never heard you say cheese. Still no sorry.We just had to walk away . I cannot be treated with disrespect . Understand you can have a bad day but you are behind the counter and you have to smile and learn to say sorry . Why would a mall like this even have a store of this kind!!! Please bring better people in this store or close it,
I originally had an issue with my pizza which the store quickly remedied. What resulted was absolutely the best pizza I have had in Orlando in years. Very thankful to the kind and attentive staff.
Absolutely terrible customer service. The lady that worked on MLK day on Monday around 4 pm was pathetic. Doesn’t smile doesn’t greet and completely ignored me in the line. Jumps to people after me and then when I tell her I was standing before …. She says “ Oh I never saw you”Doesn’t even have the decency to say sorry .When I tell her I wanted cheese pizza she goes and gets pepperoni and says I never heard you say cheese. Still no sorry.We just had to walk away . I cannot be treated with disrespect . Understand you can have a bad day but you are behind the counter and you have to smile and learn to say sorry . Why would a mall like this even have a store of this kind!!! Please bring better people in this store or close it,
Restaurantji Recommends
Big slice of pizza in good price.For us was ok piece-quality relation.
Terrible! Not busy, even just me! The front desk chatted with the chef all the time. My food may have only been cooked for ten seconds, I took it to the car and ate it, since it was cold! I didn't go back because I was in a hurry, and of course I won't go there again! horrible
The females here are rude! You ask for something and they give an attitude !
Big slice of pizza in good price.For us was ok piece-quality relation.
The staff was very attentive and went out of there way to be kind to my autistic son we are very appreciative of them the food was fresh and fastThe staff was vey professional and awesomeThanks for taking care of a person with special needs