Unreserved at JW Marriott Orlando Bonnet Creek
14900 Chelonia Pkwy, Orlando
(407) 789-0999
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This was a pleasant surprise. We made a quick stop for lunch before continuing our travels. Everything was delicious, but we loved the warm abundance of pita bread that came with the hummus but we ate the pita with the Cobb salad ,so delicious. 
We ate outside, which initially was very nice. Especially they were no kids then apparently we were the advertisement because everybody sat down shortly after us and brought their kids. Aside from some flies in the planters behind us that joined us and hopefully didn't bite the ambience was nice because the outdoor area is by the pool and the weather was intermittently nice. Initially we had really good service, but then they got busy and forgot once our food was there that we would eventually need to leave and get a check. Overall, they were very friendly and helpful and pleasant. The food was OK. Not too much flavor the ketchup, mustard and personal mayo ensemble was nice, but the ketchup was too sweet and I'm a hot sauce guy. The salmon was overcooked in a little undertaste. The salad was pretty but not phenomenal. The french fries were OK with my veggie burger, but they have some kind of weird coating on it and I don't know what kind of oil it was Fried. I don't like the crunchy stuff on my french fries . I guess the prices were on par for a five star hotel. We got a little anxious when we had to get up and go because it wasn't easy but no complaints.
Don’t you dear leave anything back. It will be thrown away in a heart beat.
Excellent service, excellent food, excellent atmosphere. It's well worth it for a New Year's Day brunch in 2026.
The food is amazing and service is truly outstanding and focused on the customer experience.
Pablo elevated our breakfast experience. Very professional and delightful. He ensured to accommodate every dietary restriction.
I expected better service and quality for the price. Breakfast was a confused disaster.
Returned for the buffet later that day (we had made reservations before the breakfast experience). I hoped this would be an opportunity to see better from them but left disappointed once again.
Let me start by assuring you, I'm not dramatic by nature. However, I can definitively say Unreserved ruined our Christmas celebration. In preparation for our Christmas trip to Orlando I did a lot of research to find a perfect spot for Christmas dinner, choosing Unreserved, specifically for their seafood offerings. We made reservations about 3 weeks in advance with no problems. We chose 6:15 for a time slot, with the buffet ending at 8:30, this seemed like the perfect time. We secured our reservation with a credit card agreeing to the $25 fee per person if we cancelled or no-showed. We checked in a bit before 6:00 and stepped to the side to wait. We overheard some grumbling from other guests waiting, but...When another group arrived after us, the hostess informed them they were, "out of seafood for the night." She didn't mention this to us, so we approached and asked for clarification since she did not say anything to us. She stated she was going to tell us this when she sat us. Thoroughly confused, someone else came over and sat us. The wobbly table we were given seemed to be some type of folding table, possibly temporary to account for increased capacity? Our waitress was prompt and we again asked for clarification on the food, she had no clue that any food was out. She went to check and came back, confirming that the buffet was out of seafood. I asked if we were still expected to pay full price or how it worked if we chose not to eat there as our primary reason for choosing Unreserved was for the seafood, but I didn't want to be charged for not honoring the reservation. She went to ask her manager and came back, offering a 20% discount. I reiterated that we weren't really interested in eating anything there, and just wanted to ensure we wouldn't be charged in regard to the reservation policy. The manager came over and was apologetic (kudos) and assured us we wouldn't be charged the reservation fee and offered to cover our meal...and now I'm out of characters...
Waiter explained and recommended a great power bowl for my wife. She loved it! Great service. Well done!
We had a wonderful experience at Unreserved. The food was excellent. We especially enjoyed the creations of Omlette Chef Ere and her kindness. On the service side, Pablo and Adam did a great job taking care of us. They explained the menu, inquired about any allergies in order to protect us, and delivered terrific service. Unreserved was our best breakfast experience of the year. We are normally not breakfast people, but we would visit Unreserved frequently if we lived closer. It has a positive atmosphere that is a great way to start the day. Enjoy!
Restaurantji Recommends
I absolutely loved this place! The food was super fresh and delicious, and the service was great (maybe I got lucky because it wasn’t peak hour or it’s the off-season, lol). The place is clean, organized, and has a really diverse menu. The burger I ordered was juicy and flavorful, honestly the meat was top notch. And the pizza… wow, perfectly baked with the flavors right on point. Without a doubt, a place I’d come back to!
Always delicious food and great time! Part of the reason we keep staying at the jw Marriott.
Beautiful restaurant. We had the breakfast buffet. It had a lovely selection, but it is pricey at $40/person.
Really nice experience. The staff was great and remembered our names the second time. The food is casual and the service was nice.
We had lunch today at Unreserved. Jory was our server. He recommended a great beer for my husband (Florida Sunshine) and I had the Mint to Bee cocktail. Both were really good. We also had the beer garden burger and basil pesto rigatoni that he also recommended. I haven’t had such a delicious meal out in a long time. Thank you so much Jory it was a pleasure talking to you!
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