Didn’t have the food that was requested. Nothing from the menu was available also the young woman had no customer service experience! I traveled miles to bring my daughter for a disappointment and a waste of time!
August MG
This place used to be great now trash. Ordered 2 boba teas and they tasted sour smhw . Also boba particles were all sticky like doughy.
Mel R.
I stumbled upon this place today and was very pleased! Such a cute atmosphere and the workers were very friendly. I just tried their boba tea but will come back again to try other items!
Atmosphere: 5
Food: 5
Service: 5
Andrea Smith
I drove 20 minutes out of my way to get boba tea for me and my family and this is what happened. Came at 8:45pm and these kids made up some lie about the system down then I said I had cash and then he said they didn’t have items. Not even knowing what I was going to order but I knew he was lying. They need training because it’s not how you run a business especially after I saw 2 people walk right out as I pulled up. Lying cause you want to close early is not how a business is ran and I’m sure the boss will have a talk with that crew after this review. As a business owner myself this is a BIG NO NO.
Service: 1
Alexandra Reyes
I have been here once before and the service was good. I came by today around 8:40 pm and the door was locked. The guy looked over and didn’t even acknowledge me. I also tried calling and didn’t get an answer.
Food: 4
Service: 2
Siceleni Bellas
Excellent customer service paired with savory and carefully made boba tea. BobaMan is a great place to sit and enjoy your favorite Boba tea. I will definitely return to this place
Parking: Great location with ample parking.
Kid-friendliness: There are table games for kids to enjoy while eating or drinking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sugar Milk, Taro Smoothie
Eduardo Seoane
Very professional staff, healthy environment and delicious products.
Atmosphere: 5
Food: 5
Service: 5
Aly Vee
Love this place! nice area to take pictures or just to chill while you wait for your drink. great area for the kids to play while waiting too
Dietary restrictions: you can replace regular milk for coconut milk ?
Kid-friendliness: games and very colorful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Passionfruit
Migdilia Luz Hernandez Filgueiras
Parking: Love the service! Food was awesome! Thanks Mondo and Keith!!! You guys were efficient and great personalities!
Atmosphere: 5
Food: 5
Service: 5
Karly Mangum
I am recently new to the boba world , I have order litchi milk tea with boba at a couple different places and loved them all . I went to this location and it was like the girl didn’t even wanna take her time . She barely even shook it up . The boba itself was rock hard and not the texture it should be at all . Total waste of money .
I am extremely disappointed with the customer service at Boba Man. I order from here almost every weekend for my daughter, as it's a way for us to connect while I’m away for work. Recently, I placed an order via Uber Eats, and within three minutes realized it was incorrect. I immediately tried to modify the order, but Uber Eats wouldn't allow any changes, stating the order was already being prepared. My only option was to cancel the order, which would have cost me $15 on a $20 order.I called Boba Man directly within three minutes of placing the order, but received no response and was repeatedly sent to voicemail. This is terrible customer service, especially for a loyal customer who orders weekly. My daughter loves boba drinks and veggie rolls, and this experience has been very disappointing. Even more so disappointing my order is still being prepared 15 minutes later. This will be my last experience with this place.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sugar Milk
Sajid Ali
Parking: It is located in a plaza and have plenty of parking space
Kid-friendliness: Various activities like toys, games and accessories for kids available.
Didn’t have the food that was requested. Nothing from the menu was available also the young woman had no customer service experience! I traveled miles to bring my daughter for a disappointment and a waste of time!
This place used to be great now trash. Ordered 2 boba teas and they tasted sour smhw . Also boba particles were all sticky like doughy.
I stumbled upon this place today and was very pleased! Such a cute atmosphere and the workers were very friendly. I just tried their boba tea but will come back again to try other items!
Atmosphere: 5
Food: 5
Service: 5
I drove 20 minutes out of my way to get boba tea for me and my family and this is what happened. Came at 8:45pm and these kids made up some lie about the system down then I said I had cash and then he said they didn’t have items. Not even knowing what I was going to order but I knew he was lying. They need training because it’s not how you run a business especially after I saw 2 people walk right out as I pulled up. Lying cause you want to close early is not how a business is ran and I’m sure the boss will have a talk with that crew after this review. As a business owner myself this is a BIG NO NO.
Service: 1
I have been here once before and the service was good. I came by today around 8:40 pm and the door was locked. The guy looked over and didn’t even acknowledge me. I also tried calling and didn’t get an answer.
Food: 4
Service: 2
Excellent customer service paired with savory and carefully made boba tea. BobaMan is a great place to sit and enjoy your favorite Boba tea. I will definitely return to this place
Parking: Great location with ample parking.
Kid-friendliness: There are table games for kids to enjoy while eating or drinking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sugar Milk, Taro Smoothie
Very professional staff, healthy environment and delicious products.
Atmosphere: 5
Food: 5
Service: 5
Love this place! nice area to take pictures or just to chill while you wait for your drink. great area for the kids to play while waiting too
Dietary restrictions: you can replace regular milk for coconut milk ?
Kid-friendliness: games and very colorful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Passionfruit
Parking: Love the service! Food was awesome! Thanks Mondo and Keith!!! You guys were efficient and great personalities!
Atmosphere: 5
Food: 5
Service: 5
I am recently new to the boba world , I have order litchi milk tea with boba at a couple different places and loved them all . I went to this location and it was like the girl didn’t even wanna take her time . She barely even shook it up . The boba itself was rock hard and not the texture it should be at all . Total waste of money .
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I am extremely disappointed with the customer service at Boba Man. I order from here almost every weekend for my daughter, as it's a way for us to connect while I’m away for work. Recently, I placed an order via Uber Eats, and within three minutes realized it was incorrect. I immediately tried to modify the order, but Uber Eats wouldn't allow any changes, stating the order was already being prepared. My only option was to cancel the order, which would have cost me $15 on a $20 order.I called Boba Man directly within three minutes of placing the order, but received no response and was repeatedly sent to voicemail. This is terrible customer service, especially for a loyal customer who orders weekly. My daughter loves boba drinks and veggie rolls, and this experience has been very disappointing. Even more so disappointing my order is still being prepared 15 minutes later. This will be my last experience with this place.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sugar Milk
Parking: It is located in a plaza and have plenty of parking space
Kid-friendliness: Various activities like toys, games and accessories for kids available.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Taro Smoothie, Strawberry Mango Smoothie, Rabbit Eyes - Strawberry Tea w Crema
The kid at the counter with the glasses was acting like the free boba was coming out of his pay check super rude he needs to learn to smile
Atmosphere: 1
Food: 1
Service: 1
I work here it’s pretty cool
Parking: Lots of open spots in front of store.
Kid-friendliness: A lot of games and a new picture booth placed in the store for people to take photos in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro Smoothie, Dumplings
I work here it’s pretty cool
Parking: Lots of open spots in front of store.
Kid-friendliness: A lot of games and a new picture booth placed in the store for people to take photos in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro Smoothie, Truffle Oil Fries, Dumplings
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