I tired to place a pick up order online for a couple dozen pastries and bagels. The site kept declining my card. Called my CC company and they told me they approved the charge and the vendor decline. So I tired calling this location and couldn't get a person. Then I called the 1-800 no answer and I wasn't able to leave a message.
K Das
Last time I was there they were closed because someone never showed up to make the bagels. How can you have one employee ruin your business.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Bagel Cream Cheese
Alyna Acosta
This is truly the best Einstein's in the area!
Atmosphere: 5
Food: 5
Service: 5
Amanda Palmer-Santiago (Mandy)
Always great and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Joe A.
Slow service is an understatement. My kids love their bagels so I do come back, but still and always slooowwwww.
Rodolfo Concepcion
Only the bagels were good enough, don't bother ordering their hash browns or juices to make it a meal/combo, they were cold, greasy and orange juice was from concentrate, not natural.
Bagels are really fresh and delicious. I love the almond honey cream cheese. A little expensive but good quality.
Jay R.
Always good, great staff, excellent staff and good food, bagels seem a little smaller and less toppings on them
Kommercial Kings
Getting from bad to worse here!!! I’ve been coming here for about 20 years . stopped coming for a while because of bad service . I’m sorry I ever tire coming back. Your customer service sucksVegetarian options: Limited
The worst Einstein! It's been a month and I haven't resolved the issue I had with Michelle (if that's her real name) an employee that works at this location. The order was wrong she yelled at me after I asked if she could fix it and she yelled at me saying NOPE, you need to go back in line. She looks like she doesn't want to work there so I have no idea why she is still there. I'm fact she has stated she wanted to go home when she turned around and was talking very rudely. I wouldn't support this location anymore so my husband went in for me one day and he encountered the same problem with the same employee. My order is always wrong with something but I usually just take it or ask to correct it and the other staff members usually do it with out a problem. That's not enough to write a bad review about even though it is annoying when you're is wrong. There was a guy there and he looks afraid to even handle her rudeness. I emailed Einstein about this when it just happened a month ago twice and no one has responded, (so Robert the "manager" DO NOT ask me to email Einstein unless you want to speak to me personally and fire that employee because Einstein does not respond back to the email at all) I even went on Einstein Tik tok and stated what happened in the comments, I was told to DM them so I went to Instagram and messaged Einstein. I have been writing comments about the horrible service with this location on Einstein's posts, stories and on Tik tok comments. I will take this location down and won't stop at it until that employee is fired and they get better service with better people in the Silver Lakes, West Pembroke Pines location. THEY NEED EXTENSIVE TRAINING! I lived in the location for 20 years and frequent that Einstein in Silver Lakes and never experienced the disgust that I have experienced until now. A month later and I'm still writing about it. Someone needs to contact me about this location! There is a huge problem there! I will not support it and I will tell everyone about it. I will not stop writing bad reviews about this location. FIX IT! I will contact the plaza property manager and get you out of there! UPDATE!
Sareena N.
Worst service ever! Staff extremely unfriendly and really don't care about the business. Simply asked for a phone number to place an order to inquire about what's available they could care less. asked for the next closest location and they have no clue. highly don't recommend this location at least
Christa Bennett
I enjoyed a nice breakfast with my mom, we both got an egg sandwich and coffee. Interaction with the staff was pleasant. The restaurant was clean and service was quick. If you're looking for a delicious and satisfying breakfast sandwich, I highly recommend the Einstein Bros. Bagels All-Nighter Egg Sandwich. It really hits the spot and fills you up.Wheelchair accessibility: Easily accessible entry and space around tables
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich
Christa B.
I enjoyed a nice breakfast with my mom, we both got an egg sandwich and coffee. Interaction with the staff was pleasant. The restaurant was clean and service was quick. If you're looking for a delicious and satisfying breakfast sandwich, I highly recommend the Einstein Bros. Bagels All-Nighter Egg Sandwich. It really hits the spot and fills you up.
JOSE MARRERO
It’s not even noon and they are almost out of bagels. Not the first time.
Softest Bagels excellent customer
Atmosphere: 5
Food: 5
Service: 5
I tired to place a pick up order online for a couple dozen pastries and bagels. The site kept declining my card. Called my CC company and they told me they approved the charge and the vendor decline. So I tired calling this location and couldn't get a person. Then I called the 1-800 no answer and I wasn't able to leave a message.
Last time I was there they were closed because someone never showed up to make the bagels. How can you have one employee ruin your business.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Bagel Cream Cheese
This is truly the best Einstein's in the area!
Atmosphere: 5
Food: 5
Service: 5
Always great and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Slow service is an understatement. My kids love their bagels so I do come back, but still and always slooowwwww.
Only the bagels were good enough, don't bother ordering their hash browns or juices to make it a meal/combo, they were cold, greasy and orange juice was from concentrate, not natural.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Garden Avocado Egg Sandwich, Bacon Avocado & Tomato Breakfast Egg White Sandwich
Bagels are really fresh and delicious. I love the almond honey cream cheese. A little expensive but good quality.
Always good, great staff, excellent staff and good food, bagels seem a little smaller and less toppings on them
Getting from bad to worse here!!! I’ve been coming here for about 20 years . stopped coming for a while because of bad service . I’m sorry I ever tire coming back. Your customer service sucksVegetarian options: Limited
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Lox, Egg and Cheese
Restaurantji Recommends
The worst Einstein! It's been a month and I haven't resolved the issue I had with Michelle (if that's her real name) an employee that works at this location. The order was wrong she yelled at me after I asked if she could fix it and she yelled at me saying NOPE, you need to go back in line. She looks like she doesn't want to work there so I have no idea why she is still there. I'm fact she has stated she wanted to go home when she turned around and was talking very rudely. I wouldn't support this location anymore so my husband went in for me one day and he encountered the same problem with the same employee. My order is always wrong with something but I usually just take it or ask to correct it and the other staff members usually do it with out a problem. That's not enough to write a bad review about even though it is annoying when you're is wrong. There was a guy there and he looks afraid to even handle her rudeness. I emailed Einstein about this when it just happened a month ago twice and no one has responded, (so Robert the "manager" DO NOT ask me to email Einstein unless you want to speak to me personally and fire that employee because Einstein does not respond back to the email at all) I even went on Einstein Tik tok and stated what happened in the comments, I was told to DM them so I went to Instagram and messaged Einstein. I have been writing comments about the horrible service with this location on Einstein's posts, stories and on Tik tok comments. I will take this location down and won't stop at it until that employee is fired and they get better service with better people in the Silver Lakes, West Pembroke Pines location. THEY NEED EXTENSIVE TRAINING! I lived in the location for 20 years and frequent that Einstein in Silver Lakes and never experienced the disgust that I have experienced until now. A month later and I'm still writing about it. Someone needs to contact me about this location! There is a huge problem there! I will not support it and I will tell everyone about it. I will not stop writing bad reviews about this location. FIX IT! I will contact the plaza property manager and get you out of there! UPDATE!
Worst service ever! Staff extremely unfriendly and really don't care about the business. Simply asked for a phone number to place an order to inquire about what's available they could care less. asked for the next closest location and they have no clue. highly don't recommend this location at least
I enjoyed a nice breakfast with my mom, we both got an egg sandwich and coffee. Interaction with the staff was pleasant. The restaurant was clean and service was quick. If you're looking for a delicious and satisfying breakfast sandwich, I highly recommend the Einstein Bros. Bagels All-Nighter Egg Sandwich. It really hits the spot and fills you up.Wheelchair accessibility: Easily accessible entry and space around tables
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich
I enjoyed a nice breakfast with my mom, we both got an egg sandwich and coffee. Interaction with the staff was pleasant. The restaurant was clean and service was quick. If you're looking for a delicious and satisfying breakfast sandwich, I highly recommend the Einstein Bros. Bagels All-Nighter Egg Sandwich. It really hits the spot and fills you up.
It’s not even noon and they are almost out of bagels. Not the first time.