Firehouse Subs Pensacola #1
$ • Sandwich Shops, Fast Food
Hours:
2 E 9 Mile Rd, Pensacola
(850) 478-2334
About Firehouse Subs
Customers' Favorites
Firehouse Subs Reviews
Employees were wearing masks but not over their noses. Also, I placed an order and waited over an hour. I saw people who ordered after me get their food. After I inquired about my order they pulled it from a box behind the counter. They never called my name.
The staff at this location tonight reacted perfectly to a different customer that went above and beyond to be Rude. These employees names are Danyele and Jonah. These two where directly spoken too by this woman who is 100% out of line to the point where I stepped in and said something to her. She then tried to argue with me and left the store. Moments later she called the store and spoke so loudly and rudely I could hear her speaking while waiting for my food. I feel that this...read full review
Love the sandwiches, people are always friendly and helpful! !
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
Firehouse Subs Pensacola #1 offers a variety of delicious sandwiches, with the Club and H&L being customer favorites. The Smokehouse Brisket is also popular, but it may not travel well. The service is generally friendly, with staff greeting customers with "Welcome to Firehouse!" Many customers appreciate the fresh and amazing tasting subs, noting that the food is always hot and the service is fast. However, some customers have mentioned that the location can feel crowded, with too many employees on the line. The seating arrangement is described as awkward, making navigation through the restaurant difficult. While prices are considered good and a discount is offered for first responders, some customers are surprised there is no military discount. Additionally, there are concerns about charges for changing cheese on subs and special instructions not being followed with online orders. Overall, the sandwiches are delicious, and the staff is generally helpful and friendly, making this place a top choice for many.