Five Guys
450 E 9 Mile Rd, Pensacola
(850) 202-9813
Recent Reviews
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I had a complaint against this store and someone reached out to me and wanted further information so I just want to simply say this often times you only have one chance to have a continued customer and I don’t think it is too much to ask to simply season your meat for your hamburgers is that simple? Who who in the right mind wants to eat a bland hamburger and charge him $24 for a hamburger french fries and a drink and not expect to have a great meal and want a continue customer it was bland. There’s no more I can tell you I just simply will not return. It’s just that simple.
Atmosphere: 5
Food: 2
Service: 4
All the employees at this location made the experience worthwhile! Great food
Thank you! See photo for rating!!
Atmosphere: 5
Food: 5
Service: 5
Turn the freaking music down already! I read through and see many comments complaining about it yet the music is still obnoxiously loud. I’d get the burgers to go but they get soggy.
Atmosphere: 1
Food: 5
Service: 4
App said ordering online is UNAVAILABLE. Will not honor the buy one get one free coupon that’s only available in app even though it’s their fault it shows as unavailable for ordering. Loved their food, but won’t be going here again since they can’t honor their coupons. Crappy customer service.
Atmosphere: 1
Food: 1
Service: 1
Worth price for clean, quiet, respectful atmosphere. Refreshing break from standard fast food, messy tables, and employees’ attitudes. Fries hot and planty. Highly recommend.
Atmosphere: 5
Food: 4
Service: 4
5 guys is always good. This place is just like all the others. Burgers are getting pricier.
Atmosphere: 5
Food: 5
Service: 5
Very very greasy hamburger...the bottom patty was in alot of different very small pieces.
Atmosphere: 5
Food: 1
Service: 5
Burger was good, fries were fresh, store was clean
Atmosphere: 5
Food: 5
Service: 5
absolutely amazing love my burger and fries.
Atmosphere: 5
Food: 5
Service: 5
My husband and I have gone here three times in the last week and a half! The customer service has been good, the restaurant is clean, and the food has been great every time.
It's nice to go somewhere where the employees seem to hold themselves to a standard.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The way burgers should taste!
A+++++++
Atmosphere: 5
Food: 5
Service: 5
We had a pickup order tonight and the two guys there were awesome. They were super friendly and our order was perfect. The restraunt seemed clean also.
Atmosphere: 5
Food: 5
Service: 5
You can tell the team works together well, the orders were being called as fast as they were being placed. The store was clean and efficient. Couldn’t have wanted more, the burgers were great!
Atmosphere: 5
Food: 5
Service: 5
Honestly, the worst thing about this place is they give you like 5 lb of fries. How am I supposed to deal with that? I can't just throw them away. I have to eat them and that's that's going to be about 4,000 calories.
Atmosphere: 3
Food: 5
Service: 5
Food was great! Employees were very helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
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